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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Cover for outdoor heater
June 25, 2022

Website is easy to use. Order came promptly as promised.

Date of experience: June 25, 2022
Virginia
1 review
0 helpful votes
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Great quality, perfect fit, timely delivery- will definitely be ordering more from them.

Date of experience: June 25, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Alina, Thank you for taking the time to acknowledge our efforts. We at Covers&All always work forward to offer products without compromising the quality of the material and ship out the same for on-time delivery. We use top-quality shipping carriers including FedEx, UPS, and DHL to provide the best service to our customers. We understand the customer's requirement and tried our best to make a cover for almost everything. We are glad that you like the product and received the same in a timely manner. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at [email protected] which help us to improve our rating and make the customer experience better. We look forward to delighting you again with your next order!

Massachusetts
1 review
0 helpful votes
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Renewed a worn out outdoors 6 chair and table set. 100% better and didn't have to invest much. Would only recommend a slightly larger sizing for bolster backs. I think the angle was slightly different so mine were a little too snug.

Date of experience: June 24, 2022
Pennsylvania
1 review
0 helpful votes
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Great quality cover
June 24, 2022

I needed to replace a fire pit cover and had Covers & All make a custom cover. Great quality and perfect fit. Easy to order and select from various fabric types online. Will look to have them make some additional covers for me.

Date of experience: June 24, 2022
Ohio
1 review
0 helpful votes
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Great
June 24, 2022

Great quality, great prices, pretty quick shipping.

Date of experience: June 24, 2022
South Carolina
1 review
0 helpful votes
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Great product and service
June 24, 2022

This is the second order I have place with Covers & All. Awesome products and simple to order custom covers for my patio furniture needs.

Date of experience: June 24, 2022
Florida
1 review
0 helpful votes
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Great product
June 24, 2022

Wonderful experience and the product is of good quality.

Date of experience: June 24, 2022
California
1 review
0 helpful votes
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Custom seat covers to perfection!
June 24, 2022

We were thrilled with our custom seat covers! The whole process was quick and easy, especially considering how complicated our specific seat cover design was. Once we decided on the final design, it only took about a week for them to complete sewing and shipping. We'll be back!

Date of experience: June 24, 2022
Minnesota
1 review
0 helpful votes
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Wrong state in shipping address
July 24, 2022
Updated review

Despite the address being correct online, somehow the state name got changed from MN to NC. FedEx realized it was wrong and called me to confirm the right state. Package arrived several days later. Suggest you investigate so it does not happen again.

Date of experience: June 24, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi, Amy. Thank you for your insightful comments. We looked over our records and discovered that a system error had actually resulted in a different state when generating a shipping label. FedEx calling to confirm the correct state and that you received your order is a relief, and we thank them for that. Even though we make every effort to offer the best services, we know that there is always room for improvement. Your feedback has been shared with the team, and we can assure you that it will be taken into account to improve future customer experiences.


Lots of options!
May 10, 2022
Previous review

Lots of options!

Date of experience: May 10, 2022
New York
1 review
0 helpful votes
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Awesome Company
June 24, 2022

So easy to work with. Constant communication on behalf of the company designers. Will use many times again

Date of experience: June 24, 2022
Illinois
1 review
0 helpful votes
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N? A
June 24, 2022

Quick painless and fast. This is key in this environment of the supply chain.

Date of experience: June 24, 2022
Florida
2 reviews
0 helpful votes
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Awesome fitted
June 24, 2022

Hope it would last though different weather and hard weather with porch roof top.

Date of experience: June 24, 2022
New York
1 review
0 helpful votes
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Firepit Cover
June 24, 2022

Easy ordering process with competitive pricing and excellent lead-time.

Date of experience: June 24, 2022
Louisiana
1 review
0 helpful votes
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Beautiful and easy
June 24, 2022

This was easier than I expected. The cover I ordered is beautiful.

Date of experience: June 24, 2022
Kentucky
2 reviews
0 helpful votes
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Grill Cover
June 24, 2022

Great Cover, Shipped fast and fit perfect, durable material, good color selection. Overall very satisfied with the product would buy again.

Date of experience: June 23, 2022
California
1 review
0 helpful votes
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Difficult
July 23, 2022

After ordering cover for day bed it required many emails to comply with requests for pictures and measurements and then more money requested even after payment had been sent before building item which still barely fits. Even though your site said cover would be larger than dimensions provided, it still did not provide extra space.

Date of experience: June 23, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hello, Carll. We're sorry to hear of your disappointment. The cost depends on the measurements you provide. The changes in measurement are what have caused the prices to rise. Additionally, because you were unable to pay, we had asked for the payment through PayPal, and it was received. A payment notification has been sent to us. But because we failed to update it for your order, our staff has had to resend a follow-up request. It was later updated with your order, and we moved forward with the updated design mock-up.

We regret that the cover does not fit. We've contacted you via email to ask for a little more information so we can figure out what went wrong and what we can do to make things right.

Connecticut
1 review
0 helpful votes
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Awesome company!
June 23, 2022

Was great! Cover was perfect. My mom loves it for her pizza oven!

Date of experience: June 23, 2022
Illinois
1 review
0 helpful votes
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Great quality
June 23, 2022

Well made product. Covering my outdoor chair cushions was a good solution rather than buying new. Highly recommend. I will be ordering more covers in the near future

Date of experience: June 23, 2022
Louisiana
1 review
0 helpful votes
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Fit perfectly.
June 23, 2022

The covers fit perfectly. The material seems like it will last a very long time, it is thick and durable.

Date of experience: June 23, 2022
Texas
1 review
0 helpful votes
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Great quality and service!
June 23, 2022

Happy with my purchase, quality and service. This company is awesome!

Date of experience: June 23, 2022