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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Nevada
1 review
0 helpful votes
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Chillin and Grillin
June 20, 2022

Turned out just the way I was expecting. Hope it holds up for many years. Seems to be a decent quality.

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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Pleased.
June 20, 2022

Pleased. They will pay for themselves soon! Will recommend.

Date of experience: June 20, 2022
Florida
1 review
0 helpful votes
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Grear quality and fadt shipping
June 20, 2022

Great ans reliable vendor. Very happy with purchase.

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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Well made
June 20, 2022

Easy to order. Well made product, received timely. I will order additional covers

Date of experience: June 20, 2022
Pennsylvania
1 review
0 helpful votes
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Great fit strong cover
June 20, 2022

Great cover product. Almost is good enough to be a table cover year round. Competitive pricing

Date of experience: June 20, 2022
Illinois
1 review
0 helpful votes
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Covers
June 20, 2022

Great. Very easy. Product was delivered timely, great quality

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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Good Product
June 20, 2022

Good experience, Good experience, Good experience, Good experience, Good experience, Good experience, Good experience

Date of experience: June 20, 2022
New York
1 review
0 helpful votes
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Worth it.
June 20, 2022

Great customer service! They contacted me a couple of times to verify measurements and send pictures of the product and the cover fits the sectional like a glove. No more soaking wet cushions on the outdoor sectional

Date of experience: June 20, 2022
Louisiana
1 review
0 helpful votes
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Custom Covers
June 20, 2022

The process was easy and the covers fit perfectly. The material is better than expected. I am very happy with the purchase.

Date of experience: June 20, 2022
Arizona
1 review
0 helpful votes
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Great product
June 20, 2022

The covers are perfect size and color. They came quickly and fit perfectly.

Date of experience: June 20, 2022
Kentucky
1 review
0 helpful votes
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Quality Product
June 20, 2022

Everything was exactly as ordered and a quality product. I like that they're very water resistant.

Date of experience: June 20, 2022
Georgia
1 review
0 helpful votes
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First custom made cover
June 20, 2022

I was thrilled with my new custom covers when they arrived. I filled them and set them out on my new benches and they are great Absolutely love them, DQ

Date of experience: June 20, 2022
New York
1 review
0 helpful votes
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Mini chaise cushion covers
June 20, 2022

I have a child size chaise lounge and couldn't locate replacements anywhere, even the manufacturer was out of stock. It was so easy to enter measurements and they were incredibly precise and fit perfectly. They were created And shipped quickly. Also incredibly affordable for custom work

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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Great Customer Service
June 20, 2022

I accidentally ordered a wrong product, Covers & All caught my mistake and contacted me to confirm my order before fulfilling my order. This was great customer service and saved me time and money by getting my order corrected the first time and not having to re-order.

Date of experience: June 20, 2022
Arizona
1 review
0 helpful votes
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No recognition by phone of where item was going, who was paying and how it needed to be attached to the bench lid. There was no communication to the person who received the cover.

Date of experience: June 20, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Linda, We are sorry for the inconvenience caused to you and we sincerely apologize that our service does not meet your expectations. As per your concern regards to attach the cover with the bench, upon checking the order details we can see that you have selected an option of Drawstring as a tie down. You can shrink the cover with the help of the drawstring and hold the cover with the bench. We have shipped out the product same as per your provided shipping address. Also we have shared the order update at your registered email with the tracking details once the order has been shipped out from our side. If you have any other concerns, please feel free to contact our customer support team via call or chat. You can also contact at [email protected]

Washington
1 review
0 helpful votes
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Highly recommend!
June 20, 2022

Covers & All goes above and beyond to make sure your order fits! We were extremely impressed with their communication, shipping times and the quality of the cover! Definitely recommend!

Date of experience: June 20, 2022
Alabama
1 review
0 helpful votes
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PERFECT!
June 20, 2022

I have been wanting to update my cushions on our patio furniture and didn't want to pay the outrageous price of new cushions. I just needed new covers and your company had exactly what I needed. So glad I found you guys!

Date of experience: June 20, 2022
Minnesota
2 reviews
2 helpful votes
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Chair Cover
June 20, 2022

The company does not hesitate to request additional measurements to make sure it will fil.

Date of experience: June 20, 2022
Virginia
1 review
0 helpful votes
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Great work!
June 20, 2022

This company really cares about the quality of their work. They were in constant contact with me to make sure I got exactly what I needed and it was a great price

Date of experience: June 20, 2022
Washington
1 review
0 helpful votes
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Good quality, fast delivery
June 20, 2022

I'm very happy with the outdoor cushion covers I purchased. The material and stitching is very sturdy. The covers arrived in less than two weeks and the price was reasonable.

Date of experience: June 20, 2022