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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
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51,451 reviews

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Texas
1 review
0 helpful votes
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Good Product
June 20, 2022

Good experience, Good experience, Good experience, Good experience, Good experience, Good experience, Good experience

Date of experience: June 20, 2022
New York
1 review
0 helpful votes
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Worth it.
June 20, 2022

Great customer service! They contacted me a couple of times to verify measurements and send pictures of the product and the cover fits the sectional like a glove. No more soaking wet cushions on the outdoor sectional

Date of experience: June 20, 2022
Louisiana
1 review
0 helpful votes
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Custom Covers
June 20, 2022

The process was easy and the covers fit perfectly. The material is better than expected. I am very happy with the purchase.

Date of experience: June 20, 2022
Arizona
1 review
0 helpful votes
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Great product
June 20, 2022

The covers are perfect size and color. They came quickly and fit perfectly.

Date of experience: June 20, 2022
Kentucky
1 review
0 helpful votes
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Quality Product
June 20, 2022

Everything was exactly as ordered and a quality product. I like that they're very water resistant.

Date of experience: June 20, 2022
Georgia
1 review
0 helpful votes
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First custom made cover
June 20, 2022

I was thrilled with my new custom covers when they arrived. I filled them and set them out on my new benches and they are great Absolutely love them, DQ

Date of experience: June 20, 2022
New York
1 review
0 helpful votes
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Mini chaise cushion covers
June 20, 2022

I have a child size chaise lounge and couldn't locate replacements anywhere, even the manufacturer was out of stock. It was so easy to enter measurements and they were incredibly precise and fit perfectly. They were created And shipped quickly. Also incredibly affordable for custom work

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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Great Customer Service
June 20, 2022

I accidentally ordered a wrong product, Covers & All caught my mistake and contacted me to confirm my order before fulfilling my order. This was great customer service and saved me time and money by getting my order corrected the first time and not having to re-order.

Date of experience: June 20, 2022
Arizona
1 review
0 helpful votes
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No recognition by phone of where item was going, who was paying and how it needed to be attached to the bench lid. There was no communication to the person who received the cover.

Date of experience: June 20, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Linda, We are sorry for the inconvenience caused to you and we sincerely apologize that our service does not meet your expectations. As per your concern regards to attach the cover with the bench, upon checking the order details we can see that you have selected an option of Drawstring as a tie down. You can shrink the cover with the help of the drawstring and hold the cover with the bench. We have shipped out the product same as per your provided shipping address. Also we have shared the order update at your registered email with the tracking details once the order has been shipped out from our side. If you have any other concerns, please feel free to contact our customer support team via call or chat. You can also contact at [email protected]

Washington
1 review
0 helpful votes
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Highly recommend!
June 20, 2022

Covers & All goes above and beyond to make sure your order fits! We were extremely impressed with their communication, shipping times and the quality of the cover! Definitely recommend!

Date of experience: June 20, 2022
Alabama
1 review
0 helpful votes
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PERFECT!
June 20, 2022

I have been wanting to update my cushions on our patio furniture and didn't want to pay the outrageous price of new cushions. I just needed new covers and your company had exactly what I needed. So glad I found you guys!

Date of experience: June 20, 2022
Minnesota
2 reviews
2 helpful votes
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Chair Cover
June 20, 2022

The company does not hesitate to request additional measurements to make sure it will fil.

Date of experience: June 20, 2022
Virginia
1 review
0 helpful votes
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Great work!
June 20, 2022

This company really cares about the quality of their work. They were in constant contact with me to make sure I got exactly what I needed and it was a great price

Date of experience: June 20, 2022
Washington
1 review
0 helpful votes
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Good quality, fast delivery
June 20, 2022

I'm very happy with the outdoor cushion covers I purchased. The material and stitching is very sturdy. The covers arrived in less than two weeks and the price was reasonable.

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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Love them!
June 20, 2022

They fit great and look great! I'll order The top pieces that I forgot to measure and include!

Date of experience: June 20, 2022
Illinois
1 review
0 helpful votes
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Nice fire pit cover
June 20, 2022

Fire pit cover is durable and fits perfectly. Very pleased with shipping and it arrived in timely matter.

Date of experience: June 20, 2022
Oregon
1 review
0 helpful votes
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Quality Product!
June 20, 2022

Excellent experience! Covers & All provide a quality product. Better than the original covers that were included on the outdoor sectional we purchased. I thank you for providing such an exceptional product at a reasonable cost!:)

Date of experience: June 20, 2022
Oregon
1 review
0 helpful votes
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Cover doesn't fit
July 20, 2022

Orders were delayed a week or so so not a huge deal there but we did order a cover for an L shaped sectional that doesn't fit, and I even measured an extra few inches on the height and ends to ensure it would fit easily but about 1/4 of the sectional is exposed as the cover is too small

Date of experience: June 20, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Andrew, We are sorry to note your disappointment with the product received. Upon checking the order details, we have manufactured the product same as per the provided order dimensions with the standard leeway as mentioned on the website. The order has been shipped out for an on time delivery and we can see that it has been delivered just one day after the actual delivery date. Also, on the product page we do provide an option to share the actual product images while placing an order so our team can get an idea about the same. If customer face any issue regards to the size, they can certainly contact us within 7 days from the delivery date same as mentioned on the website. As per the tracking details, the product has been delivered on 24th May. If you have any other concerns, please feel free to contact our customer support team via call or chat.

New York
1 review
0 helpful votes
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Sandbox cover
June 20, 2022

Nice quality cover, fit perfectly. Keeps rain and critters out of sandbox well. Do wish they would have sent some hooks/fasteners to drill into the sandbox and connect cover to, however.

Date of experience: June 20, 2022
South Carolina
1 review
0 helpful votes
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Good quality
June 20, 2022

Product as described. Will buy again from this store.

Date of experience: June 20, 2022