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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
Follow Stephen E.
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The measuring process seems daunting but Covers & All designers review customer submissions and do not rest until they are confident all is right. The quality of the covers are astonishing.

Date of experience: February 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephen! Thank you for your kind words! We’re thrilled to hear that you're pleased with your custom covers and the quality of our work. We take great pride in reviewing each design submission carefully to ensure the perfect fit, and we’re glad it showed in your experience. Your feedback means a lot to us, and we look forward to serving you again in the future.

California
1 review
0 helpful votes
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TOP-RATE SERVICE
February 11, 2025

Good professional service and ease-of-ordering web site with a nice format for choices and categories

Date of experience: February 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Kenneth! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Ohio
1 review
0 helpful votes
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Your company is always great to work with. I appreciate the order confirmation prior to production.

Date of experience: February 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Mike, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

New York
1 review
0 helpful votes
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Nice
February 11, 2025

Cover strong and professional work!
Detailed prepared for what I needed

Date of experience: February 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Luis! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great product
February 11, 2025

User friendly experience. Great material though they didn't have white in the options I needed.

Date of experience: March 4, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Darrell! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Idaho
1 review
0 helpful votes
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I love the ability to set the custom sizes! Can't wait to get my product.
UPDATE: I received my custom made cover and I love it! GREAT quality for the price! I will definitely be a returning customer!

Date of experience: February 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Darren! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Good Cover
February 11, 2025

Fits perfect and quality. Don't really know until it's been on the table for awhile.

Date of experience: February 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Gary! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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So far so good. After te painstaking attention t detail on the dimensions, the custom covers fit perfectly. Thank you!

Date of experience: February 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jim! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
4 reviews
0 helpful votes
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Long lasting Wreath bag
February 11, 2025

This bag will last for years. My measurements were off a bit and with the extra allowed the bag was bigger than I needed but suits the purpose. Fast delivery. Strong material. Excellent workmanship. Highly recommend.

Date of experience: February 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Dawn! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Order and shipping
February 11, 2025

Ordering was easy. Needed to wait a few days before it arrived, but that is necessary due to the unique size.

Date of experience: February 1, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Gary, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Worked as expected
February 10, 2025

Easy to use web site. Paid my money and got my product. Just as expected

Date of experience: February 15, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Skyler! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Louisiana
1 review
0 helpful votes
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Sturdy material
February 10, 2025

I am pleasantly pleased with the style, fit, and quality of the material. Now, let's hope I can keep all three dogs on this one seat! ;)

Date of experience: January 31, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Summer! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Great quailty
February 10, 2025

I wasnt sure if i had orderd the correct one or not because tit was made so well i didint know if it had holes in it.

Date of experience: January 31, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Christopher! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
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This is my second experience with Covers & All, and I'm thoroughly impressed. The product quality is excellent, and they take great care to ensure the perfect fit. Both of my large custom orders were made precisely to my specifications. Shipping was fast, and the packaging was secure. Highly recommend!

Date of experience: January 31, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Rich, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Arizona
1 review
0 helpful votes
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Repeat customer
February 10, 2025

Quick to order custom fitting cover for my older grill. Arrived quickly and it looks great.

Date of experience: January 31, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Quality Products!
February 10, 2025

When you view the order, it removes the personalization from your order. Example, the pdf. Attachment. It maybe user error but it has happened more than once now.

Date of experience: January 31, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Wanda, Thank you for bringing this to our attention. We have not received any other complaints related to this issue, but we will certainly have our team look into it to ensure everything is functioning properly.

If you encounter this problem again in the future, please don't hesitate to reach out to us via chat or call our helplines. Additionally, if possible, you can email us any videos or images that demonstrate the issue, and we’ll be happy to investigate further and assist you.

We appreciate your feedback and are committed to providing the best experience possible. Thank you for your patience and understanding.

Florida
2 reviews
0 helpful votes
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Would definitely buy here again
February 10, 2025

Great experience. Easy to use website, great product, fast shipping. Completely satisfied. Highly recommend, and will use again.

Date of experience: January 31, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Nicole! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Raise Custom Logo
February 10, 2025
Updated review

The Logo in front of the Sofa cover needs to be raised to the middle of the Cover. Currently to Low and cant appreciate the logo. Needs to be higher and centered.

Date of experience: January 30, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Dimetrius! Thank you for sharing your feedback. We're sorry to hear that the cover didn't meet your expectations. If you suspect there might have been an issue with the measurements, we'd be happy to assist you further.Please feel free to raise a ticket from your account or reach out to us directly. We’ll be happy to work with you to resolve this. Your satisfaction is our priority, and we appreciate your understanding.


Better late than never
January 24, 2025
Previous review

Order was placed on 11/29/2025 finally received cover 1/10/2025. Kept calling to confirm measurements, (I get it, measure 10 times cut once)

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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Love it
February 10, 2025
Updated review

Thank you! I appreciate the fast shipping and good quality product for a good price!

Date of experience: January 30, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Tyler! We’re so happy to hear that you love your order! Thank you for your kind words—we’re glad you appreciated the fast shipping, quality, and great pricing. We truly appreciate your support and look forward to serving you again!


Love them!
September 29, 2024
Previous review

Great product for a great price! Would definitely order again.

Date of experience: September 18, 2024
Kansas
1 review
0 helpful votes
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Easy to order and just what I needed
February 10, 2025

The window seat cushion cover I order was made to the exact size I requested. It is better quality than the original and the zipper is heavier too.

Date of experience: January 22, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Mary! We’re thrilled to hear that your window seat cushion cover was made to the exact size you needed and that you're happy with the quality! It’s great to know that our craftsmanship and materials exceeded your expectations. Thank you for your support—we look forward to serving you again!