Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Poor response tine for customer service... very surprised seems like a good product but poor service. Never could get an answer, just ordered anyway.
The covers are great and just what I was looking for, however, the zippers were placed on the sides of the top pillows rather than the bottom so they are visible.
The quality of the product us excellent. We had intended to get a black tarp. We ended up with Navy Blue. It was too hard to distinguish the colors on the phone. And on the phone there are no words describing the color. Just the small patch of color to select.
Being able to customize a cover for our fire pit was so easy! The cover is perfect! I will be ordering from them again in the future!
Tricky dimensions with the egg being at an angle in the grill table but after much assistance, it is perfect! And very fast delivery. Highly recommend.
We've bought many covers from Covers & All - all custom made for different shaped furniture in our back yard. In every case it arrived quickly (usually within a week) and was exactly the size requested. The material is much thicker and less prone to ripping than previous companies we've used. It is easier to clean than other covers as well. The one thing I can't figure out is how they fold it up to fit in such a small package - I cannot seem to get it to fold to even close to the original size again!
Very pleased thank you for the quality of the finished product
The product was great quality, personalized to my request, and at a great price!
As I was browsing through the website, I discovered your offer. Right away I made an order and it was processed very quickly.
Great. Everyone and everything is great. Thanks for the invite
Shipping, quality are great, so far endured weather perfectly.
Sizing was lacking. The custom diagrams and information provided on the site indicated that the sail would come adjusted to fit size selected, but it ended up being too big for the space. I would recommend getting a smaller size (by a few inches) to allow stretching. In the case of those sails better smaller and tight fit rather than sagging sails.
I needed to replace my grill cover that had fallen to pieces. It was oversized to fit my large half cylinder grill but instead of ordering another over size cover I tried 'Covers and all' with their made to order cover. I took the measurements and uploaded a picture.
I received the cover with the name I requested printed and attached to the cover. The material seems very heavy duty and it should last a while in the weather. The fit isn't snug but fits over the grill much better than prior covers. Width and coverage in the front is excellent.
As long as this holds up in the Florida weather a few years I'll get my next one from them!
I have ordered twice from Covers & All. Both times I have loved the quality of the product. I would recommend this company for custom furniture covers.
Purchased cover for our Weber grill. Perfect fit, high quality material and quick delivery. Will only purchase cover in the future
I ordered three different custom cushions and they all came quickly and were made very well. They zipped right on to the old cushions. The fabric is durable and perfect for outdoors. Can't really believe that such a great product is offered at this reasonable price. I wish all the fabrics were offered for all sizes.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.

