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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Love the cushion covers! They fit great. Just make sure you have your zipper placement right, I did 5 of mine wrong, and the zipper is on the side not the bottom… I'll live with it!
So far these patio cushion covers are holding up way better than what originally came with the chairs. The water proofing and sun shield material they have is awesome. They fit perfectly on the cushion pads and look as if they came with the furniture. I'm super happy and might end up purchasing a second set in a different color later.
We ordered covers for a new set of teak patio furniture; love seat, 2 chairs, 2 ottomans, 2 tables. So first, the good news: all covers fit well and feel like high quality. But there were issues.
I spoke with a customer service agent to help me choose the right material for our needs. The second I said "hot Texas sun," I was advised to get the heaviest, thickest material. It's impossible to feel the weight of the material online, so I trusted his advice. In fact, the material is so heavy we would only use it for deep winter storage - it's absolutely too heavy for daily or weekly recovering. We ended up ordering an entire new set in the lighter-weight material to use every day. We don't need two complete cover sets, but have them anyway - and had to pay for both of course.
Also, the gray color of the heavy material looks like a warm gray in the online photo. I asked; he said it looks like the photo. I said the one thing I don't want is a cool "battleship gray." The covers arrived and are, in fact, exactly battleship gray. We chose beige for the lighter weight set. It was fine, but not available in the heavy fabric.
In addition, the dimensions in the mock-up they sent me were incorrect. I sent the corrections, but then suffered through at least 3 additional back-and-forth exchanges before they got it right.
The company has a US address in Lawrenceville, Georgia, but manufacturing and customer service appear to be in India. After some frustration on the phone I asked to speak to "someone in Lawrenceville." I was told that person was out of the office. I later tried to call the main number to speak to someone in Lawrenceville, but ended up talking to an agent in India each time.
My advice to the company would be: fix your customer service issues; don't try to sell the heavy weight fabric to homeowners; test your fabric colors across platforms and displays and make them more accurate.
Easy, fast and quality product so far. We can see how well they hold up over time
I sent pictures and measurements to the company to order my covers. They contacted me with questions and clarification. They made the covers, communicated progress and I received them quickly!
Easy ordering instructions. Excellent product. Will use again,
Great replacement cushions for my outdoor sofa sectional. Happy with the quality and color.
Have ordered multiple times, would recommend covers.
This is my first visit to your site and all went well. It was extremely easy to find exactly what I was looking for. The cover ordered arrived quickly as promised and exceeds my expectations. It's very well crafted of sturdy material and fits my outdoor cart perfectly.
I just received my slip covers, but I forgot one. The ones we received are fantastic, great quality, and looks beautiful on our outdoor furniture. My picky husband was very happy too. Can't wait to get this last cover to complete the look. My Staycation oasis looks GREAT!
I think the cover will be fine, but it took way too long to make changes to the order and feedback from the company was through 5 different people over the course of a couple weeks. Once it was shipped, we waited quite a bit of time.
Hello, Mike. We apologize if you faced difficulties communicating with our support team. While we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us, and we have shared your comments with the team.
On a different note, we sincerely apologize for the carrier delay. The order has now been delivered, according to the current status. And we are certain that you will be pleased with the quality. If you require any assistance, please contact our customer support.
These covers are great quality, fit perfectly, and saved me from having to purchase all new cushions. Truly love this product and it came in a timely manner too.
I had recovered the four chair cushions myself with bright orange towels. The rats loved them. I decided to order new ones from Covers & All. So glad that I did. Rats seem to not be attracted to them. I can wipe them off with a damp cloth and they look even better than I imagined!
My new Fire Pit cover fits like a glove. The quality and workmanship are way above expectations. I highly recommend this company.
Measurements were easy with diagram and it fits perfectly.
Easy to use website. Materials used and the quality of the finished product (I ordered outdoor pillow covers) is outstanding.
The cover fits perfectly thanks to the multi step process, careful checking by the company to make sure our measurements were correct. Will purchase from this company again. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, William. We regret that you were dissatisfied with the service provided by Covers & All. We understand that it is difficult to perceive the feel of each material from its technical definition. The colors are notorious for looking different on a digital screen depending on the display settings. We suggest that you order our free swatch kit, which contains a piece of each fabric we offer. This would help you make a better choice in future orders. The kit can be ordered from this page: https://www.coversandall.com/swatch-kit.html.
Besides providing high-quality custom covers, our goal is also to ensure an easy ordering process for our customers. We are sorry if we fall short in any aspect. While we strive to provide the best service possible, we recognize that there is always room for improvement. In the future, if you face any issues, please feel free to ask for a supervisor.
On a different note, we'd like to emphasize that though we have a registered office in the US, the manufacturing is currently done from our India warehouse. This detail is provided on the FAQ page of our website. It's a business decision that permits us to offer good-quality custom products and quality workmanship at a reasonable price.
We value your input and have passed it along to the team. Please contact us at [email protected] if you have any additional comments or concerns.