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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,078
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,450 reviews

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California
1 review
0 helpful votes
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Why do you make me put all this information in.
November 5, 2023
Updated review

I just wanted to give you guys an Aiboy instead site jabber makes me fill in all this crap. I don't have time for.

Date of experience: November 5, 2023

I've Ordered many covers from you
August 12, 2021
Previous review

I've Ordered many covers from you. And you've always been very quick

Date of experience: August 11, 2021
Indiana
2 reviews
0 helpful votes
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Glad I know about this!
November 5, 2023

Building your own furniture and finding cushion to fit them, or replacing oddly shaped cushions can be frustrating and nearly impossible. Not with this team!

Date of experience: November 5, 2023
California
1 review
0 helpful votes
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I purchased 1 sectional cover, when delivered I put it right on the couch, good fit. Now, what they do not tell you, their covers create condensation inside the cover, making the cushions wet and potentially rusting out your highly expensive outdoor furniture! I did contact the company and sent them pictures and a video, then they sent me a new cover. Well, the new cover did the exact same thing, condensation on the inside again as well as not being waterproof! I called the company back and let them know, this time crickets. DO NOT BUY.

Update: 2 12 24
I have tried the blow up pillows that were sent to me regarding the condensation buildup. The condensation buildup is SO bad that the underside of the cover has more water than the rain it's is supposed to keep off. The product is NOT Good and is a waste of money. Covers and all refuses to send me a refund even though I have been complaining about the cover since noticing the condensation. They keep sending me the same message, send pictures and video, of which I do.

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Date of experience: November 5, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hello, Jim. We are sorry to hear that you are experiencing the same issue despite having your cover replaced a year ago. We understand how disappointing this can be for you. It's important to note that while our materials are indeed waterproof, the covers we manufacture are custom-made, and due to their unique shape and design, water may seep through the stitches. When we replaced your cover, we applied a sealant to all possible areas to reduce seepage.

Please keep in mind that if water accumulates or remains stagnant on top of the cover, it might lead to condensation beneath the cover. To prevent this, we recommend elevating your cover to allow water to drain easily and removing the cover from time to time to prevent condensation.

Additionally, it's crucial to ensure that the cover allows for breathability to prevent mold from forming on it. We have reached out to you via email, offering the best possible solution to address this issue. We sincerely hope that the provided resolution will effectively resolve the problem.

Virginia
1 review
0 helpful votes
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Good experience.
November 5, 2023

Not made in China made me happy! Great customer service walked me through my purchase.

Date of experience: November 5, 2023
Florida
1 review
0 helpful votes
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Very happy
November 5, 2023

We love our cover and will be ordering another for a friend.

Date of experience: November 4, 2023
California
1 review
0 helpful votes
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The quality is superb.
November 4, 2023

The ordering, measuring, and dealing with customer service was very easy. They make sure you get what you need and the cover is well built. It'll last forever. Great company.

Date of experience: November 4, 2023
California
1 review
0 helpful votes
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Quality cover, fit perfectly
November 4, 2023

I order a sauna cover for an indoor sauna that is outside. I feel the quality of the cover is good and the fit is perfect.

Date of experience: November 4, 2023
California
1 review
0 helpful votes
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Satisfied
November 4, 2023

Everything was very satisfactory. Ordering process was easy.

Date of experience: November 4, 2023
California
1 review
0 helpful votes
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Great material and producr
November 4, 2023

Was very pleasantly surprised to see how amazing the material felt and how well made these custom covers were.

Date of experience: November 4, 2023
California
1 review
0 helpful votes
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When I ordered my covers for a patio sectional and heater I missed a measurement. Covers & All contacted me very quickly and helped figure out exactly what I needed. They shipped relatively quickly, given that I screwed up a measurement and were packaged very well. The covers are excellent. We have a rooftop deck in Boise, Idaho so we get a lot of intense sun where the covers are being used. They've held up wonderfully so far and have done great in the rain as well. The material is thick and feels like it will hold up for quite a while. Now I can leave my patio cushions on the couch and not pile them up in a closet when we're not using them! I was initially skeptical, it's a lot of money for covers but its definitely worth the cost!

Date of experience: November 4, 2023
New York
1 review
0 helpful votes
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Happy with Pool Cover
November 4, 2023

My experience working with covers and all was great. I sent my pool cover order in and was Ck acted with additional questions pertaining to measurements around the steps and oval corners. The pool cover was delivered with everything that I needed to install the cover. The cover is installed and looks great. Yhe quality and strength of the mesh appears to be great. I'm hopeful this will be a durable cover that will last.

Date of experience: November 4, 2023
Michigan
1 review
0 helpful votes
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Custom covers are great!
November 4, 2023

Love that you can order custom, high quality products at a reasonable price.

Date of experience: November 4, 2023
North Dakota
1 review
0 helpful votes
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Great
November 4, 2023

It was great yfuklgluih;ym;kh;o,jo;ihjofujkgulg nilhiluhiojk

Date of experience: November 4, 2023
Tennessee
1 review
0 helpful votes
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Mess screens
November 4, 2023

Both screens came packaged nicely and the was exact.

Date of experience: November 4, 2023
North Carolina
1 review
0 helpful votes
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Custom cover for patio set.
November 4, 2023
Updated review

Had to air it out quite a bit. Lot's of off-gassing from the material. But after several days in the sun and outside the smell dissipated. That was a pain. But eventually all was fine.

Date of experience: November 4, 2023

Excellent products and service!
March 4, 2023
Previous review

Excellent products and service!

Date of experience: March 4, 2023

Best grill covers!
September 5, 2022
Previous review

The quality is amazing. I think they must hand sow them. Fit my grill perfectly. Make sure you add an inch to width and depth per their instructions so it's not too tight. I did and I'm glad! Easy to put on and remove.

Date of experience: September 5, 2022
Minnesota
1 review
0 helpful votes
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Very cute clothes!
November 4, 2023

Such cute clothes! Glad I found their sale! Haven't had my baby yet,but exciting to try them out. They seem really soft and great quality.

Date of experience: November 4, 2023
Illinois
1 review
0 helpful votes
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Great customer service
November 4, 2023

Their customer service was amazing! They worked with me back-and-forth until we had just the right shape and size for my unique sandbox.

Date of experience: November 4, 2023
Ohio
1 review
0 helpful votes
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Looks Great
November 4, 2023

The fire pit cover is beautiful! Thank you! It arrived in good time and fits perfectly!

Date of experience: November 4, 2023
Ohio
1 review
0 helpful votes
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Great products
November 4, 2023

Found this site and the products are great and would recommend them.

Date of experience: November 4, 2023
Alabama
1 review
0 helpful votes
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Outdoor kitchen cover
November 4, 2023

The cover for our outdoor kitchen is perfect. They followed our specifications. We had some trouble when we made our first order but the company worked with us. Our second order was completed and delivered quickly.

Date of experience: November 4, 2023