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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Australia
1 review
0 helpful votes
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Without flaw
July 22, 2025

The team were great despite my several changes and errors that they actually noticed - queried and gave me the chance to correct.
Love the mock up drawings to approve before final commitment- made all the difference to pic up errors.
Highly recommend

Date of experience: July 12, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Kelsey! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Satisfied customer
July 22, 2025

Order and build process smooth andall questions answered. They added mid-point connections without extra charges

Date of experience: July 11, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Charles! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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My cover took a couple of weeks to arrive but it was well worth it. The price was... appropriate for the quality. If your are looking for cheap you will get cheap (cheap quality that is). The cover I received is not of cheap quality. So glad I didn't go for one of the cheap brands on Amazon.

Date of experience: July 7, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Evan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Very easy interface
July 3, 2025
Previous review

Very easy interface

Date of experience: June 23, 2025
Wisconsin
1 review
0 helpful votes
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Very durable love it, Fits perfect, great waterproof quality

Date of experience: July 11, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Richard! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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I ordered two covers, one for my outdoor couch and one for my outdoor tv. Both covers fit nicely with a little room to spare so they're easy to take on and off. Both provide excellent protection from the rain as we have had a few down pours and they both stayed nice and dry. These covers are thick and seem to be very good quality that will last, but only time will tell.

Date of experience: July 11, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Bob! Thank you for taking the time to share such thoughtful feedback! We're thrilled to hear that both your outdoor couch and TV covers fit well and are performing great especially through those heavy downpours. It’s wonderful to know that the quality and protection have met your expectations so far. We truly appreciate your trust in our products, and we hope they continue to serve you well for a long time to come. If you ever need anything else, we're just a message away!

Wisconsin
1 review
0 helpful votes
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Perfect fit and great color
July 21, 2025

I wanted to order a lighter color but decided to order the brown. I am glad I did. It blends in well with my yard and the other furniture I have on my deck. I have ordered from Covers & All before and I highly recommend them.

Date of experience: July 11, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Mike! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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I had ordered a custom cover for my outdoor sectional, that was curved, 5 years ago. It fit perfect and was very well made. I began noticing the top of my cushions were damp, after removing the cover from overnight. There were no obvious rips, or tears, or holes in it, but the area was at one of the seams. I called to inquire what I should do about this and they immediately wanted photos and after a couple extra phone calls they determined they would replace the whole thing and make another cover! To my surprise, it was still under warranty! I re-measured and spoke with team members to confirm all the measurements again. They provided updates through emails along the entire process. The new cover arrived a few days ago and fits perfectly! I am very grateful and satisfied with the outcome!

Date of experience: June 11, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Jeneane! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Duro Built-In grill cover
July 21, 2025
Updated review

Fantastic job! Covers & All was very detailed in their drawings and confirmation process. I am happy with the fit & look of the cover they made for my custom outdoor grill station.

Date of experience: July 11, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


EXCELLENT WEBSITE FOR CUSTOM ORDERS
June 30, 2025
Previous review

EXCELLENT WEBSITE FOR CUSTOM ORDERS

Date of experience: June 20, 2025
Illinois
1 review
0 helpful votes
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Easy
July 21, 2025

I did not know what to experience and very pleased for it go so seamlessly. From instructions to measure, description of the options available, ease of placing the order, and receiving the product within a couple of weeks, I could not be happier.

Date of experience: July 11, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Chuck! We're pleased to know that you found our website user-friendly and happy with the tunraround time. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Louisiana
1 review
0 helpful votes
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Measurements
July 20, 2025
Updated review

I sent the measurements to the company. When I received the cover, it fit perfectly and it's beautiful. I will definitely order from this company again.

Date of experience: July 10, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Carol! Thank you so much for your kind words! We're delighted to hear that the cover fit perfectly and met your expectations. It's always our goal to deliver a seamless experience from customization to delivery. We truly appreciate your trust in us and look forward to serving you again in the future!


Easy to use and navigate website
July 2, 2025
Previous review

Easy to use and navigate website

Date of experience: June 22, 2025
Arizona
1 review
0 helpful votes
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Outstanding quality
July 20, 2025

Well made, heavy material. Expecting it to last much longer than the original cover that deteriorated after first year of desert heat and monsoon weather

Date of experience: July 10, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Bernice! Thank you for your wonderful feedback! We're glad to hear you're impressed with the outstanding quality and durability of the cover. Our products are designed to withstand harsh conditions like desert heat and monsoon weather, and we’re confident this one will serve you well for years to come. We truly appreciate your support and look forward to assisting you again!

Minnesota
1 review
0 helpful votes
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Up north
July 20, 2025

It is a great product but my experience with the team was vey long and frustrating because the measurements we originally sent were what they made. We had to remeasure 4 times with little to no change. We are glad it is working well and you make a nice product. Thanks Sharon

Date of experience: July 10, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hi Sharon, Thank you for your feedback and for your kind words about the product—we’re glad to hear it’s working well for you.

We’re truly sorry to hear that the process leading up to it was frustrating. While our team strives to ensure accuracy and clarity throughout, we understand how repeated measurements can be time-consuming and challenging. Your experience has been noted and shared with our team as we continue to look for ways to improve both our service and communication.

We sincerely appreciate your patience and understanding, and we thank you again for choosing us.

Utah
1 review
0 helpful votes
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Great cover!
July 20, 2025

We use this cover for a pickup we drive occasionally. It has kept our pickup clean and protected. Love this product!

Date of experience: July 10, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Alice! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Louisiana
1 review
0 helpful votes
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Shipping
July 20, 2025

I paid the extra shipping to be delivered on a certain date that was given and received a week later. I think you should not offer that knowing you can't deliver on that date

Date of experience: July 10, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Kirk! We’re truly sorry for the inconvenience caused. We always strive to provide efficient service to every customer, and we regret that we were unable to meet your expectations in this instance. As a valued customer, we have processed a full refund for the shipping charges. We have submitted a refund request. It will be processed within 2 business days. Depending on your bank, the amount may take up to 7 business days to reflect in your account. We understand how important timely delivery is, especially when you’ve paid extra for it, and we sincerely apologize for the delay. Your feedback is important to us and will be taken into serious consideration as we work to improve our service and prevent such issues in the future. If there's anything more we can assist you with, please don’t hesitate to let us know.

Oklahoma
1 review
0 helpful votes
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Customer Generator Cover
July 20, 2025
Updated review

Customer Generator cover, great service and product excellent!

Date of experience: July 10, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Marcia! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to order
June 29, 2025
Previous review

Easy to order

Date of experience: June 19, 2025
New York
1 review
0 helpful votes
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See above
July 20, 2025
Updated review

Excellent quality and price can't be beat! Strong ties, double zipper show a well made product. Color perfectly matches my umbrella with these outdoor chair cushion covers. 100% recommendation!

Date of experience: July 10, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Laurie! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great prices, easy to order
July 5, 2025
Previous review

Great prices, easy to order

Date of experience: June 25, 2025
Colorado
1 review
0 helpful votes
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Easy
July 20, 2025
Updated review

Everything was quick and easy. The cover fix perfectly, and the color and texture of the material was perfect.

Date of experience: July 10, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Kenneth! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


It was quick and easy
July 2, 2025
Previous review

It was quick and easy

Date of experience: June 22, 2025
Connecticut
1 review
0 helpful votes
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I'm unhappy with the company. I should have bought a very small fabric sample. My cover arrived and it didn't meet my standards. There are no refunds or returns so I just wasted $200. I'll shop elsewhere and cannot recommend Covers & All.

Date of experience: July 10, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hi Jonathan, Thank you for sharing your feedback. We’re truly sorry to hear that the product didn’t meet your expectations. While we do have a policy in place where we do not accept returns, we understand your frustration and want to assure you that our team has worked to offer the best possible resolution within the scope of our guidelines. We always strive to ensure our customers are satisfied, and we deeply regret that we couldn’t meet your needs in this instance. If there's anything further we can assist you with or if you'd like to explore any other solutions, please don’t hesitate to reach out.

Illinois
1 review
0 helpful votes
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Long wait
July 20, 2025

Took forever to get the product, finally realize why it was coming from India.

Date of experience: July 10, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hi Judith, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Nevada
1 review
0 helpful votes
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Great company.
July 20, 2025

Company made the product as described shipping was in a timely manner.

Date of experience: July 10, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!