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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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We ordered Cushions and Covers being sent from Illinois (made in USA). A small package arrived that was clearly not cushions and covers and it was sent from India. Because we did not know what the package was it was rejected at delivery. Please refund my credit card.
Ordering my custom fire pit cover from Covers & All was a breeze! The website is incredibly easy to navigate, and the step-by-step customization process made it simple to get exactly what I needed. I appreciated the clear instructions for measuring, the visual guides, and the ability to choose fabric, tie-downs, and even add personalization. Everything was straightforward, and I felt confident that I was ordering the right product. The checkout process was smooth, and I received timely updates on my order. From start to finish, the experience was hassle-free. I'll definitely be back for more custom covers in the future!
Hey Jeffery! Thank you so much for your amazing feedback!
We’re absolutely thrilled to hear that your experience—from browsing the site to customizing and ordering your fire pit cover was smooth and hassle-free. It’s great to know that the measuring instructions, visual guides, and customization options helped you feel confident in your purchase. We work hard to make the process as seamless as possible, and your kind words mean a lot to our team. Thank you for choosing us, we look forward to helping you with more custom solutions in the future!
Communication was excellent and the custom cover fit perfectly
Hey Cynthia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We needed a cover for a 2 tap keg refrigerator while it's being stored outside. The order process was so simple. Communication for getting exact dimensions via the website was easy and efficient. The final product fits like a glove.
Hey Shannon! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
All requests considered. Great quality. Will use again. Material is excellent also. Shipping was a little slow.
Hey Mohsen! Thank you for your feedback! We're delighted to hear that you were pleased with the quality of the product and that you plan to use our services again. We truly appreciate your kind words. Regarding the shipping time, we understand your concern. As you selected the free shipping option, delivery timelines can vary depending on the shipping method and carrier used. We appreciate your patience and understanding, and we’re continuously working to improve delivery efficiency across all shipping options. We look forward to serving you again soon!
You guys are great and I am glad you are making the product in India
This fit perfectly and is amazing quality. Thank you so much for the great product!
Hey Lane! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very clean website and simple ordering process. Had exactly what I needed at a very good price.
The interactive experience at Covers&all is amazing. The original design was sent to me for approval, and I realized I wanted to make some changes. They handled the changes perfectly and got my approval before manufacturing my order. I couldn't be more pleased with the build quality and the features. I just wanted something to cover our band's rack mount mixer if we need to move it in the rain, and this far exceeded my expectations, and at a very reasonable price, too!
Hey Aaron! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers and All customized my cushions to fit my two ottomans that were ordered from a company many years ago. The previous cushions faded within one year, however I loved the design. Covers and All were able to duplicate the cushions with better fabric, zippers and ties. Great Service - they checked in with me after the design was developed before going to production in case I had any changes. The final product was better than I could have expected. Thanks again for a great product at a great price.
Hey Stacy! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Just provide your measurements and you'll get well-made covers, shipped very quickly! There was constant updates in my email, too.
Hey Jennifer! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
All went well. Good price good service good product. I was very pleased
Hey Carolyn! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Pricey, but worth the money. It fits exactly perfectly the measurements and was very easy to fit over my cushion. The fabric is strong but soft to the touch and water proof/ resistant.
I'd buy again
Hey Shari! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent communication during the entire process. When various teams/departments work together to make an order go smoothly, customers save time! Highly recommend.
Hey Christina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
A lot of communication with the designers regarding measurements.
Thank you, Teresa, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Spent months checking measurements, uploading pictures, reviewing and confirming more measurements, waiting anxiously for my order to arrive only to go to put them on to find they don't fit at all. Not just one area but every. I've waited since April. All communication was through chat and beyond frustrating to communicate. Really hoping a real person will reach out and resolve this without me having to pay more. Was so excited and no so distressed.
Hello Beverly, we are sorry for the inconvenience caused to you. We always strive to deliver custom products and provide efficient service to every customer. It is very unfortunate that you have faced an issue. As you are already in touch with our team, please be assured that you will receive a resolution to your concern.
I bought a custom shade and after one full season, the shade fell apart with the fabric literally disintegrating.
Hi Michael, Thank you for sharing your feedback, and we’re truly sorry to hear about the issue you’ve encountered with your custom shade. We understand how disappointing it can be when a product doesn’t perform as expected, especially after a season of use.
Upon reviewing your case, our team has already provided the best possible resolution based on the information available. We always strive to ensure the highest quality and durability in our products, and we sincerely regret that this wasn’t your experience.
If you feel there are additional concerns that haven't been addressed, or if you need further assistance, please don’t hesitate to reach out. We are committed to providing excellent service and are happy to assist you however we can.
Thank you for your understanding.
I looked high and low for weather proof covers for my fishing graphs mounted on my boat. Then I found Covers & All. The website made it easy to design custom covers that worked perfectly.
Hey Craig! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers need to accommodate a variety of lid shapes. Even though I sent the exact measurements requested, the actual shape of our grill is somewhat different. This cover is made for a grill lid that has a much larger dome extending forward than ours. So, while I provided the correct length and width and height, this cover doesn't fit snuggly because the grill we have has a flatter lid. The fabric and workmanship is great.
Hi Kay, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Customized design service went very well. Designers took time to make sure I was getting what I needed.
Hey Chris! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
There is nothing quite like having something custom made. The process was very easy and I love the quality of the material that is used. It feels sturdy compared to my store brought grill cover that lasted all of one season before ripping. I can tell from the material that I will enjoy this cover for many years to come.
Hey Tyrone! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It took many iterations with customer service who kept asking for several additional dimensions that were not needed to create outdoor covers. I followed the directions on the website for outdoor covers, and provided height, depth, width, and front height... Yet customer service kept asking for additional information such as cushion depth, arm depth and arm length, more photos etc. It occurred to me they thought I was ordering slip covers - and I had to remind them that I ordered furniture covers which don't require all the additional dimensions, I was starting to think they don't know what they are doing and regretted going with this company.
Hey Debbie! We are truly sorry for the inconvenience and confusion you experienced during the ordering process. We completely understand how frustrating it must have been to receive repeated requests for additional dimensions when you had already followed the instructions provided on our website. As a custom product company, our goal is to ensure the best possible fit for each item we create. That’s why our team sometimes requests extra measurements or images especially if anything is unclear or if we want to be absolutely sure before moving your order into production. However, we acknowledge that in this case, the requests may have been unnecessary given that you were ordering standard outdoor furniture covers and not slipcovers. Your feedback is extremely valuable, and we’ve shared it with our team so we can improve our communication and streamline our process moving forward. We truly appreciate your patience and are grateful that you chose us. We hope to serve you better in the future.
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Hi Tonya, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.