On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything was good fit and quality. Although it would have been nice to have a slightly more vibrant color blue and the only concern I'd say I had was that the zippers are visible in the covers. If they were a little bit hidden it would look better. But other than that I would brate everything great thank you! :)
Thank you, Nikki, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
I ordered the cover and got it back within a few weeks. It keeps the sunlight from damaging our kayaks and paddle boards. Nice thick material.
Hey Ben! We're thrilled to hear that you're happy with our product and turnaround time! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
After reading reviews I was skeptical but hopeful that these outdoor cushion covers were an affordable way to upgrade what I had. They fit perfectly, material is thick and water repellent, zipper enclosure was secure. Can't say one bad thing about them. Very happy I took the chance and would recommend them.
Hi, Meg. Thank you for sharing your experience with us! We're thrilled to hear that our outdoor cushion covers exceeded your expectations. It's great to know that they fit perfectly, have a high-quality material, and secure zipper enclosure. We appreciate your recommendation and are delighted that you took the chance with us. If you need anything else or have any questions, feel free to reach out.
Ordered custom made fire pit cover. Customer service requested picture and measurements. Provided this and received cover that fits perfectly.
Thank you, Brian, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Great product. Well done. Fit perfect. Zipper is heavy duty.
Hey Robert! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Great product and delivery. I believe this is my 4th order from here and will place more. 3 curtains for my wrap around outdoor patio and a cover for my outdoor tv. Everything has been as good if not better than expected and delivered quickly.
Thank you, James, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Ordered this curtain tarp to use to block off end of my patio near my neighbors for privacy. I put up a track and hung this. It is very nice deep brown color and looks quality and not cheap. Arrived very quickly and am now even considering buying a beige one also so I can switch them out for a change of scenery once in a while. Will definitely purchase again.
I ordered covers for 2 outdoor chairs on a Saturday afternoon and with a couple of hours I had a response from customer service regarding the item. It was unbelievable how responsive they were as we worked through the details of the covers. They took a little bit of time but I was undated constantly as to the progress. When I received them they fit perfectly and were of very high quality. I would recommend this company to anyone.
Hey John! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy website to navigate ordering custom covers, a quality and durable product and the fit was perfect
Hey Suzanne! We're thrilled to hear that you're happy with our product and website! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
No issues. Purchase went smoothly. Internet site was easy to navigate.
Hey Cynthia! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The cover looks and feels great.
If you're looking to preserve outside furniture or as I did a kitchen, this is definitely the way to go
Hey Lake! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Website was easy to use. The product was exactly as posted. Very pleased.
Hey Jaime! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Product is very well made and to the exact measurements requested
Thank you, Clifford, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Hey Katie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I wanted a grey cover and I could not locate one so I added my measurements and it was here very quickly.
Hey Heather! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Hey Susan! We're thrilled to hear that you're happy with our product and turnaround time! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The ordering was super easy with very clear instructions on measuring. Next test will be "does it fit!"
Thank you, John, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Ordered narrow twin size cover for a daybed I created. Had 60 x 75 3" foam, so cut in half and created narrow twin beddding. Covers&All cover was excellent color, product quality was great, fit perfectly, and looks nice on my back porch. Couldn't be more satisified.
Thank you, Mike, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The ordering was simple to follow and provide the side measurements. The was some misunderstand with the measurements and customer service was contacted. After two reviews and follow up emails. The order was correct and went to production.
Customer service continued to follow up by email and kept me apprised of the production process. Then I received the cover as promised sooner than expected. The cover was easy to install and this project was completed.
I will use Covers and All again in the future.
The prices and process are worth it. The product is solid and should provide a few years of use. This met my expectations.
Hey Gordon! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
However, the fabric is not as I expected; it is very thick. It doesn't fold well, and it is heavy.
Hello, Cora. We appreciate your feedback on your purchase. The material we provide offers the highest protection against elements such as rain and sun and is designed to be thick and durable. We recommend that you take advantage of our complimentary sample kit, which includes a selection of all the materials we offer, to assist you in making an informed choice for your future orders.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your positive rating! We really appreciate your business and are glad to hear that you're satisfied with your purchase. We hope your next order is just as enjoyable. Thank you for choosing Covers & All.