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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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District of Columbia
1 review
0 helpful votes
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Cover fits and is waterproof
June 21, 2024

However, the fabric is not as I expected; it is very thick. It doesn't fold well, and it is heavy.

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello, Cora. We appreciate your feedback on your purchase. The material we provide offers the highest protection against elements such as rain and sun and is designed to be thick and durable. We recommend that you take advantage of our complimentary sample kit, which includes a selection of all the materials we offer, to assist you in making an informed choice for your future orders.

TW
1 review
0 helpful votes
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Great Product.
June 21, 2024

Great Product, arrived as ordered. I ordered the mesh curtain to hang in my shop while the shop doors (8x10ft) are open to keep insect, rodents, and snakes out while I work. Once I have it installed I can upload pictures of it. Thank you!

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jimmy! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Perfect Fit!
June 20, 2024

This cover is EXACTLY what we were looking for. Great fit, color, and durable material! Thank you! Easy ordering process and very quick delivery!

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Amie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
2 reviews
0 helpful votes
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Great
June 20, 2024

User friendly and painless. The experience was a great one overall!

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Great service, great product!
June 20, 2024

The couch cushion covers we ordered fit perfectly. They are great quality too. Communication was quick and easy. Will order again!

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Leigha! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
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Great product
June 20, 2024

Easy to understand the measurement instructions to ensure a great fit. Website easy to follow. Products are excellent.

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sandra! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Virginia
1 review
0 helpful votes
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I needed a strong cover for my new outdoor cooler the size of a small outdoor grill. I am very pleased with the quality of the material. I'm pretty sure it will withstand all kinds of weather. Unfortunately, the dimensions were off. I expected extra width and depth, as specified on the website, but I had to cut off about two inches on the length and sew it back myself. I did send a picture, but I guess I was not specific enough to point out that it didn't need extra inches at the bottom.

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mary,

Thank you for sharing your feedback. We will certainly address this with our team as an opportunity for improvement. Your satisfaction is our highest priority. If you have any further questions or require assistance in the future, please don't hesitate to contact us. We're here to assist you and ensure that your experience with us remains positive!

Oregon
1 review
0 helpful votes
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The covers are amazing. Quality is top notch. I can definitely tell these will last for a long time. The UI is simple; easy to design your custom cover. Customer service is great too - after placing my order, they messaged me needing verification on my measurements. I'm glad they did this just to make sure cover will fit. Will definitely be back for more covers.

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jordan! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Missouri
1 review
0 helpful votes
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Deck cushion covers
June 20, 2024

They fit perfectly and were exactly how website describes. Happy with them!

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Laura! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
3 reviews
0 helpful votes
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5 stars
June 20, 2024
Updated review

Perfect i am sorry to not have time to write more. Hope you are okay

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Beverly! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


So far so good
September 25, 2023
Previous review

So far so good

Date of experience: September 25, 2023
Arizona
1 review
0 helpful votes
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Great experience, great quality covers, fit perfectly. Color great.

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anna! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Swatch Kit
June 20, 2024

We do a lot of outdoor covers for outdoor kitchens, furniture, tv's, fire pits, BBQ's, etc. for our clients. The swatch kit is very comprehensive and will provide the samples necessary to allow our clients to choose any future covers with the ease and satisfaction of knowing the color and material they'll be receiving.

The kit came in a very timely manner and the size of samples is adequate and not to small.

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Patrick! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Colorado
1 review
0 helpful votes
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Great company Great Products
June 20, 2024

I've ordered several items from Cover&All and have been pleased with each one. They are good quality fabrics.

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Adam! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Pergola Cover
June 20, 2024

I love my new pergola cover!
Gives us the shade we were looking for and is waterproof so we can sit under it when we get that passing summer shower!

Date of experience: June 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joy! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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Custome firepit cover
June 20, 2024

Great quality and excellent 24/7 live customer service.A perfect fit! Good quality and great customer service 24/7. I highly recommend this company for all your outdoor cover needs.

Date of experience: June 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Neda! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Oregon
1 review
0 helpful votes
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Great cover
June 20, 2024

The custom skylight cover we ordered arrived promptly, and fit well.
We purchased it to block the sun from the skylight during the summer, as iit causes too much heat and glare. The cover performs tgat job well, seems durable, doesn't interfere with water flow, and doesn't look overly 'cheap' or 'hacked' against our roof.

I'm very pleased so far, and hope it will wear well. We plan to remove it during the winter, when the additional light and heat are very welcome.

Date of experience: June 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Tisha, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Illinois
1 review
0 helpful votes
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Perfect!
June 20, 2024

Quick and easy site to navigate. Great pricing; delivery and communication was prompt! Highly recommend.

Date of experience: June 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Richard, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

New York
1 review
0 helpful votes
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Highly recommend!
June 20, 2024

Great communication, amazing product - will definitely ordering additional covers

Date of experience: June 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Julie! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

New York
1 review
0 helpful votes
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Fast and easy. Fits like a glove
June 20, 2024

Easy process and quick order, shipped faster than expected

Date of experience: June 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Andrew, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Virginia
1 review
0 helpful votes
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First time
June 20, 2024

Wry good customer service in ensuring measurements were correct.

Date of experience: June 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeff! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!