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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
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Great and easy experience very satisfied with product as well as the company
I overstated the dimensions when ordering so let's say I'm at fault here.
Hey Joe! We sincerely apologize for any inconvenience that has been caused to you. We send confirmation emails to customers once an order is placed so they can verify their order details. We understand that this situation is very unfortunate. However, we process orders exactly as they are placed according to the information we receive. Please place a new order, and we will do our best to meet your expectations. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
I was contacted about 3 times to make sure the design had all the proper dimensions and name. The instructions seemed clear as to the dimensions.
Thank you for your kind words about our website, Adrian! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase.Please visit our website: https://tinyurl.com/RRev01
I'm very impressed with the quality, so I'll be back soon as our whole patio set needs new seat covers.
Hey Kathy! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
I ordered some custom sized covers for our footstool pads and couldn't believe the quality of the fabric and the little things like the zippers going around the corners slightly so it was easy to stuff the pad inside. We'll be back for more items for sure. Very pleased!
The cushions are high quality and comfortable for my dog in his crate. The covers zip off & can be washed, which is great for keeping them clean. I don't think my dog will be able to damage these ones.
Hey Heather! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Easy to order and fast service. Friendly website to navigate. Good reviews. Fast delivery. Good prices.
Hey Lorraine! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
It all went smoothly. Product was as advertised. Very Happy with the whole experience..
Hey Carl! We're thrilled to hear that you're happy with our product and had a positive experience with us! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The designs sent and approved were still not exactly what I approved. There was a small flap/zipper cover that was on all the designs sent but did not make it to the final product. The cushions work fine without the flap and I believe they are a good value for the money. The fit was perfect.
Hey Linda! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
This was the answer to making my rv look beautiful again + getting compliments on the way my mattress covers look.better then the original.very happy with my order
Hey Stephen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I found it difficult to get ordered and checked out
These are very durable and fit very well. Thanks for the option of checking the dimensions before you made them.
Hey Jennifer! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Easy enough to order but product was not what I was hoping for. Material was fine just the quality of the workmanship was not to my liking.
Hey Georgene! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
No explanation on which cover belongs to which set of different chairs
Hey Walter! We're thrilled to hear that you're happy with our product quality! Regarding your concern, we attach a taffeta label to each cover, displaying the product number and name. This allows customers to easily identify the product. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Cover is high quality but way too big. Needed immediately so am using it but unhappy. I followed directions for measuring but they obviously did not work with your system
Thank you, Janice, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Take your time browsing the measurement options. I selected Shape, Measurements and found another dimension that the Custom page didn't have.
Perfect fit!
I used the recommended fabric, the least expensive, and the water repellency and 700 denier density is super high quality.
Highly impressed as I have purchased multiple BBQ and water fountain covers in the past OTC and these covers are far superior.
Hey Rick! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We ordered two covers for our patio furniture. Covers & All worked back and forth with us to ensure the proper fit, and it was perfect. We truly appreciate the customer service to ensure everything was 100% correct. The covers are great, quality great, and service was great! Couldn't have asked for anything more.
Thank you, Brad, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Shipped from India! Nice fabric, a little tight on grill etc
We are sorry to learn about the inconvenience, John! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.
Could not find a fit for the unusual size. Cushions were in great condition. These custom size exceeded my exceptions. The zipper was strong, the fabric was nice and the stitching was well done. Super happy. Will use again.
Hey Angela! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
I received the sample kit. Shipping took a bit longer as it's coming from India, but the tracking was accurate. Quality of material is good, and communication via the chat was helpful.
Thank you, Kavi, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Overall, it was a good experience. I had old worn out cushion covers that needed replaced and Covers & All was one of the few companies I could find that could reproduce the cushion covers. The sizing was good on the pillow covers but too big on the seat covers. The seat covers don't fit snug, just too big. I would have needed to take an inch off of all of the measurement to get a better fit.
Hi Stephen, thank you for sharing your experience with us. We're glad to hear that you found our service helpful in replacing your old cushion covers. We appreciate your feedback regarding the sizing issue with the seat covers. We'll take note of this for future improvements to ensure a better fit. If you have any further concerns or need assistance, please don't hesitate to reach out to us.
We're so happy with the service we received from the designer to make sure our covers fit properly.
Hey Kathie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hey Venkat! We're thrilled to hear that you're happy with our product and had a positive experience with us! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01