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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Utah
1 review
0 helpful votes
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Really well made!
July 13, 2025

I have a patio that gets brutally hot in the afternoons of summer. Makes it very hard to use my pellet grill. I ordered this sun shade to help cut the sun. It's very well made, I'm so impressed and can't wait to install it!

Date of experience: July 3, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hi Theresa, Thank you so much for your kind words! We're thrilled to hear that you're impressed with the quality of your new sun shade. It's great to know it will help make your patio more enjoyable — especially during those hot summer afternoons.

We hope it provides the comfort and protection you’re looking for, and we’d love to see how it looks once installed! If you have any questions or need assistance during setup, please feel free to reach out.

Enjoy your patio and happy grilling!

Connecticut
1 review
0 helpful votes
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Easy
July 13, 2025

Needed cover for our shell shaped fountain. Covers and All worked with us until we were confidant that it would fit perfectly. And it does. They were very helpful in explaining how to measure everything. It was all so very easy.

Date of experience: July 3, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Regina! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Prevents cat scratching
July 13, 2025
Updated review

This is the only product that keeps my cat from scratching and I have tried everything from double stick tape to apple spray!

Date of experience: July 3, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Lisa! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Had to call for order info
June 13, 2025
Previous review

Had to call for order info

Date of experience: June 3, 2025
Ohio
1 review
0 helpful votes
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Custom cover
July 13, 2025

The cover was made to my specs, the workmanship was excellent and the material is the best cover material I have ever seen

Date of experience: July 3, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Dan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Attentive service start to finish
July 13, 2025

After placing my order, the craftspeople in charge of processing and creating the order confirmed directly with me several parameters of the cushions before they were sewed. They caught that I'd not asked for welting on the seams, which I definitely wanted! Once details were confirmed the cushions were sewn, shipped, and arrived within a reasonable amount of time. I am very happy with the result. They look great on my porch.

Date of experience: July 3, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Thank you, Rebeccah, for letting us know we were able to help you out!  We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

South Dakota
1 review
0 helpful votes
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Griddle Cover
July 13, 2025
Updated review

Stressed several times that I wanted it to remain short so that it didn't touch the ground. After several questions back from the designers I ended up with a cover that reaches the ground.

Date of experience: July 3, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hello Rich, we’re sorry for the inconvenience caused. We always strive to deliver custom products as per our customers' requirements, and it’s unfortunate that you’ve encountered an issue. Please be assured that our team will be reaching out to you shortly to address your concern.


When selecting color was not easy to know for sure...
June 15, 2025
Previous review

When selecting color was not easy to know for sure what color you are getting

Date of experience: June 5, 2025
Florida
1 review
0 helpful votes
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Great overall experience!
July 13, 2025

Easy to use - just measured, chose the color, and that's it! The covers were so easy to put on too, the hardest part was getting my old gross covers off! The new covers look amazing.

Date of experience: July 3, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Elly! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
2 reviews
0 helpful votes
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Highly recommend!
July 11, 2025
Updated review

Easy to customize your covers and easy to pick out the covers that are best suited to your needs.

Date of experience: July 1, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Deb! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


These covers can withstand blowing winds, snow, rain,...
June 18, 2025
Previous review

These covers can withstand blowing winds, snow, rain, sleet, whatever the weather throws at them. Great protection, they look good, and are sturdy and therefore very easy to put on outdoor furniture. I would highly recommend.

Date of experience: June 8, 2025
California
1 review
0 helpful votes
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Gathered bottom a problem
July 11, 2025

While the dimensions overall are correct. The gathered bottom is way too tight and makes it Very Difficult to get on and off. And in recent rains I found it collected water inside that gathered bottom. Also still smells pretty stinky.

Date of experience: July 1, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Susan! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Florida
1 review
0 helpful votes
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Excellent Process
July 11, 2025
Updated review

Thank you for your due diligence. Thank you for allowing me to approve the final design and make changes shipping was easy and set up was perfect. I will be ordering a back up in a second sunshade.

Date of experience: July 1, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Dan! Thank you so much for your kind words and detailed feedback! We’re glad to hear that you appreciated our design approval process and the flexibility to make changes before production. It’s great to know that the shipping and setup were smooth and met your expectations. We're truly grateful for your trust and are excited to hear you’ll be placing another order for a backup sunshade. If you need any assistance with your next purchase, we’ll be more than happy to help!


Nice and easy to order!
June 24, 2025
Previous review

Nice and easy to order!

Date of experience: June 14, 2025
Texas
1 review
0 helpful votes
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Furniture Covers
July 11, 2025
Updated review

Great company and great team to work with! Instruction were easy to follow for measuring!

Date of experience: June 18, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Kenny! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Good!
June 18, 2025
Previous review

Good! If I can do it, everyone else can too!

Date of experience: June 8, 2025
Virginia
1 review
0 helpful votes
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Great Boat Console Cover!
July 10, 2025

Our boat has an unusual console with a built in seat. Working with the design team they came up with a wonderful cover that fits perfectly and looks very nice! We're very happy with the finished product and our experience with the design team was awesome.

Date of experience: June 30, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Lucinda! Thank you for your fantastic feedback! We’re so glad our design team could create a custom cover that fits your unique boat console perfectly. It’s always rewarding to hear when the final product not only meets but exceeds expectations. We truly appreciate your trust in us and hope you enjoy your new cover for many adventures to come!

Virginia
1 review
0 helpful votes
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We are very pleased with our new chair covers. They are very sturdy and also very easy to put on. They arrived more quickly than expected. I received excellent customer service as well. I would order from this company again.

Date of experience: June 30, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Julie! Thank you for your kind words! We’re thrilled to hear that you’re pleased with your new chair covers and that they exceeded your expectations in both quality and ease of use. It’s especially great to know our customer service team made your experience even better, and that your order arrived sooner than expected. We truly appreciate your trust in us and look forward to serving you again in the future!

Massachusetts
1 review
0 helpful votes
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The covers are nice but I feel that hiding the fact that it's in US dollars is a sneaky move and I didn't appreciate it.

Date of experience: June 30, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hello! Thank you for sharing your feedback. We're glad to hear you’re happy with the quality of the covers, but we’re truly sorry to hear that the pricing experience left you feeling disappointed. To clarify, when you provided a Canadian address, the quote we sent was indeed in Canadian dollars. However, it appears the final order was placed through our U.S. website, where prices are shown and charged in U.S. dollars. We understand how this can be confusing, and we appreciate you bringing it to our attention. We’re also sorry to hear you didn’t receive a timely follow-up your concerns are important to us, and we strive to provide clear, responsive service. If there’s anything we can do to further assist or clarify, please don’t hesitate to reach out. Thank you again for your feedback

Ohio
1 review
0 helpful votes
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Not only did I save money but the process ensured the product delivered did not disappoint. The team worked hard to ensure the measurements and order details were accurately followed and produced- they confirmed every review and change - quickly and effectively. One comment: it appears the team goes by the proofs specs over the online specs- so make sure the measurements match your original cushions dimensions on the review PROOFS for approval and editing.

Date of experience: June 30, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Dora! Thank you for your kind words! We're thrilled to hear you were happy with both our customer service and the final product. It’s great to know our team’s attention to detail and clear communication made a difference in your experience. We also appreciate your helpful reminder about proof approvals and double-checking measurements is a valuable tip for all our customers. Thanks again for choosing us and for sharing your experience. We look forward to working with you again!

Ohio
1 review
0 helpful votes
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Great Experience
July 10, 2025
Updated review

I was easily guided through the ordering experience. Directions were easily understood. I was able to come up with the perfect cover for my needs.

Date of experience: June 29, 2025
Veeni M. — Covers & All USA Rep
10 months ago

Hey Marilyn! Thank you for sharing your great experience with us! We're thrilled to hear that the ordering process was smooth and that the directions were easy to follow. It’s especially rewarding to know you were able to create the perfect cover to suit your needs that’s exactly what we strive for. We truly appreciate your support and look forward to assisting you with any future projects!


Easy to order
June 18, 2025
Previous review

Easy to order

Date of experience: June 8, 2025
Louisiana
1 review
0 helpful votes
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Glad to be able to have the option to recover our existing cushions as it was a third the cost of new cushions altogether. Plus, I splurged on the Sunbrella fabric. The last ones lasted me 6 years. Hope these do, too. And ours stays in the sun and weather year round here in Louisiana.

Date of experience: June 29, 2025
Veeni M. — Covers & All USA Rep
10 months ago

Hey Sarah! Thank you for your lovely feedback! We're so glad to hear that the ordering process was as easy as pulling out the tape measure and that you were able to recover your existing cushions at a fraction of the cost of replacing them. That’s exactly what we aim to provide: a smart, cost-effective solution with a custom fit. You made a great choice with the Sunbrella fabric known for its durability and resistance to harsh weather. It’s reassuring to hear your previous cushions lasted six years, and we hope these will exceed your expectations, even with the year-round sun and weather in Louisiana. We truly appreciate your trust in us and look forward to serving you again!

Washington
1 review
0 helpful votes
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Perfect 🤩
July 10, 2025
Updated review

Customer service was great had me look at everything before they started making it, looked everywhere for a replacement and couldn't find anything with the dimensions that fit my stool, it fits perfectly.

Date of experience: June 29, 2025
Veeni M. — Covers & All USA Rep
10 months ago

Hey Jodi! Thank you for taking the time to share your experience! We’re so pleased to hear that our customer service team was able to guide you through every detail before production began. Ensuring a perfect fit especially for unique items like your stool is exactly what we strive for. We're glad you found what you were looking for with us, and even more delighted that the fit turned out just right! We look forward to assisting you with any future custom needs.


Easy Peasy Easy Peasy Easy Peasy
June 17, 2025
Previous review

Easy Peasy Easy Peasy Easy Peasy

Date of experience: June 7, 2025
New York
1 review
0 helpful votes
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Bumpy start excellent finish
July 9, 2025

Aside of one small communication glitch I am completely over the moon with my experience with this company. They made sure the piece was exactly as I wanted it and the quality of the materials and workmanship is excellent.in addition, their price was completely reasonable! I highly recommend them!

Date of experience: June 29, 2025
Veeni M. — Covers & All USA Rep
10 months ago

Hey Wendy! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Custom Sun Shade Sail
July 9, 2025

Ordering and detailed sizing instructions was a breeze. Very satisfied with my experience. Quality of the product exceeded my expectations.

Date of experience: June 29, 2025
Veeni M. — Covers & All USA Rep
10 months ago

Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!