On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I did a custom order and they came back with the final design same day, shipped shortly after. Fits perfect and high quality material
I ordered a 37" long cushion and received a 31" long cushion. Otherwise the order was ok
Hi William, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I asked for specific measurements and they sent me the diagram to confirm what I needed. Turned out looking great.
Hey Sandra! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
4th cover we have purchased. All are done well, fit well. The largest is a custom bbq/grill/island cover and was well designed to fit over the grill and the burners. East to design and order. Price is right. Impressed with the company, the product, the service.
Hey Martin! Thank you for your feedback and for choosing us time and again. We're truly honored to have earned your continued satisfaction. It's fantastic to hear that all four covers, have met your expectations in terms of fit, design, and quality. We’re especially pleased to know you found the design and ordering process easy and the pricing fair. Your kind words about our company, product, and service mean a great deal to our entire team. We look forward to serving you again and continuing to deliver the quality and care you've come to expect from us.
3rd order from your company and the product is excellent
Prompt and kept me informed until it was delivered. I would recommend this company if one is looking for any type outdoor covering
Hey Daniel! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So nice to be able to order a custom made product for a very reasonable price! Very happy with product and service.
Hey Elizabeth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The site works well and the product is excellent; customer service was excellent
Hey Jack! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I have a canopy top that is torn and unusable, the company no longer makes a replacement top for it. Covers & All custom made a quality top that fit perfectly. From the ordering process to the delivery, everything went smoothly. I would highly recommend using Covers & All.
Hey Mark! Thank you so much for your kind words and recommendation! We're delighted to hear that your custom canopy top fit perfectly and that you were happy with the entire experience from ordering to delivery. At Covers&All, we take pride in offering tailored solutions, especially when replacements are hard to find.
Your feedback truly means a lot to us. We look forward to serving you again in the future!
As far as ordering the product, it has been very easy.
Gave correct measurements from actual product website but did not fit correctly.
Hey Kevin! We’re truly sorry for the inconvenience caused and understand how frustrating. To assist you further, we kindly request you to raise a ticket through your account or email us directly at [email protected]. Please include your order number and any relevant details, and our team will be happy to review the issue and help resolve it promptly. We appreciate your patience and the opportunity to make this right.
With just a few keystrokes, you can get a custom cover for all your furniture needs.
Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Good experience easy to order look good. The color matches the color of my roof
Hey Todd! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Fit fine, great look. Bought to cover tables when not in use. May just leave on when we have company.
Hey Jim! Thank you for your kind words! We’re glad to hear the cover fits well and looks great. It’s wonderful that you’re considering leaving it on even when you have company — that’s a true compliment to its quality and appearance! We appreciate your support and look forward to assisting you with any future needs.
I was nervous about measuring correctly and did not like the customer service when i called with questions. I thought i could discuss the differences between Olefin and Sunbrella, but they simply read me the website description. I did think they had a really good explanation on line of how to correctly measure and found that helpful. The pictures of products were excellent as well. I like how the designers reached out online with questions about my order which gave me confidence. I paid extra to have expedited shipping—it arrived in time for my party but 4 days after the promised delivery date and it came international shipping… Overall I love my new covers and am very happy with them. I think the price was very fair. I would buy from them again for sure!
Hey Barbara! Thank you for your feedback! We're glad you're happy with the product quality, pricing, and our online resources. We also appreciate your kind words about our designers’ communication. We're sorry to hear your customer service experience didn’t meet expectations and will work on providing clearer support, especially around material comparisons. While we're glad your order arrived before your event, we regret the delay and are working on improving our international shipping timelines. Thanks again for your trust in us. We look forward to serving you again!
Hey Dave! Thank you for your wonderful feedback! We're so glad to hear that ordering was easy, shipping was quick, and the fit of your new covers was perfect. We’re thrilled we could meet your expectations and appreciate you choosing Covers&All. We look forward to serving you again in the future!
Worked with the folks at Covers and All to get a perfect fit. Easy.
Hey Patricia! Thank you for your kind words! We're so glad to hear that working with our team made it easy to get the perfect fit for your odd-shaped pool equipment cover. It's always a pleasure to help bring custom solutions to life, and we appreciate you choosing Covers&All. We look forward to assisting you again in the future!
Easy process and great fit. Avoided having to purchase a new cushion which had a small rip.
Hey Diane! Thank you for your wonderful feedback! We're so pleased to hear that the ordering process was easy, the fit was great, and that the cover helped you avoid replacing your cushion. That’s exactly the kind of solution we aim to provide. We truly appreciate your support and look forward to assisting you with future custom
The fits perfectly and is high quality. Very well done. I would recommend them. They were easy to work with.
Hey Luann! Thank you for your kind words! We're thrilled to hear that your fire pit cover fits perfectly and meets your expectations in both quality and craftsmanship. It’s especially rewarding to know you found us easy to work with and would recommend us — that means a lot. We truly appreciate your support and look forward to assisting you with any future custom cover needs!
Easy to order covers. Choice of thickness and very well made. We are very happy with the results.
Hey Anora! Thank you so much for your kind words! We're delighted to hear that you found the ordering process easy and appreciated the choice of material thickness. It's wonderful to know that the cover for your grill table met your expectations in both quality and craftsmanship. We’re so glad you're happy with the results and truly appreciate your support. We look forward to assisting you with future custom cover needs!
We are so pleased with our covers! We have custom shaped cushions and the designers worked with us to ensure the covers were correct. We approved the designs prior to anything being made. High quality, Sunbrella Fabric and the covers fit so well! Makes our outdoor furniture look new again!
Hey Ashley! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The quality of the covers are top notch. I ordered a cover for our deck table. It is a little confusing as the whether I should add some length to my measurements or if Covers for All does. This time I didn't and although the cover fits, it's tighter than the chair and couch covers I ordered previously. Still the quality for the price is excellent.
Hey Irene! Thank you for taking the time to share your experience! We're delighted to hear that you found the custom ordering process easy and that you're pleased with the top-notch quality of your covers. We also appreciate your comments regarding the fit of your deck table cover. For most products, we do add a standard allowance to ensure a comfortable fit, but this can vary depending on the item and dimensions provided. That said, your feedback is incredibly helpful, and we’ll be sure to review how we communicate this more clearly during the ordering process. We’re glad the cover still works for your needs and that you're happy with the overall value. Please don’t hesitate to reach out if you need any assistance.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Billy! Thank you so much for your kind words! We’re thrilled to hear that your custom order was processed quickly and efficiently and that the final product fits perfectly and meets your expectations in both quality and design. Providing a smooth, fast, and high-quality experience is exactly what we aim for, and it’s great to know we delivered that for you. We appreciate your trust in us and look forward to assisting you again in the future!