Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Dail Y.
Unfollow Dail Y.
Share Review
Report Review

Great products
June 13, 2024

Easy to order online. Good quality covers.
Fit is easy to match if your order based on their guide

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Dali! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
Follow Cheryl O.
Unfollow Cheryl O.
Share Review
Report Review

FIT PERFECTLY.
June 13, 2024

I was pleasantly surprised to actually have a product perform like stated on the website. This is a great cover.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cheryl! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
Follow Autumn N.
Unfollow Autumn N.
Share Review
Report Review

Perfect fit!
June 13, 2024

The cushions were fabricated to my exact measurements and fit like a glove. High quality fabric and craftsmanship. Ordering was easy and shipped on time as expected, well packaged. I have ordered multiple covers and have had a great experience every time.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Autumn! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
Follow Beth C.
Unfollow Beth C.
Share Review
Report Review

Qualtiy
June 13, 2024

Website didn't discuss firmness and didn't ask where to put the zipper

Date of experience: June 3, 2024
Washington
1 review
0 helpful votes
Follow Chris X.
Unfollow Chris X.
Share Review
Report Review

Covers & All produce a good product that I feel will last for many years. They took the dimensions I supplied and implemented them exactly - only problem with this was that I added my own ideas regarding tolerances and so the finished cover is a little too large - my fault. The finished cover arrived very quickly I felt - in about two weeks from the date of order placement.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
Follow Amy T.
Unfollow Amy T.
Share Review
Report Review

Wonderful cover
June 13, 2024

Outstanding experience – Wonderful in every way! Well priced, easy Instructions for measuring, Arrived in a timely fashion. Overall, very good experience

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Amy! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
Follow Dominick Q.
Unfollow Dominick Q.
Share Review
Report Review

Easy ordering experience. Excellent product. Fits perfectly. Thank you very much!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Dominick! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
Follow William N.
Unfollow William N.
Share Review
Report Review

Custom Covers
June 13, 2024

Everything fit exactly as specified. Quality seems very good.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
Follow Dennis P.
Unfollow Dennis P.
Share Review
Report Review

Sunshade
June 13, 2024

Exactly what I requested. Haven't put it up yet but feel it will do exactly what I need

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michelle! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
2 reviews
0 helpful votes
Follow Frank I.
Unfollow Frank I.
Share Review
Report Review

Did exactly what I wanted to do
June 13, 2024

Fits and looks perfect for the purpose. I'm using it for. Trying to keep the sun off one of my vehicles under a carport. We'll see how it holds up to the Florida sun. The transaction went very smooth. No complaints.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Frank! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
1 review
0 helpful votes
Follow Wendy D.
Unfollow Wendy D.
Share Review
Report Review

High quality at a fair price
June 13, 2024

The cushion covers are of high quality at a fair price. My order was delivered exactly as promised, a day or two earlier than expected. Would definitely recommend Covers&all and will use them again in the future.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
Follow Teresa A.
Unfollow Teresa A.
Share Review
Report Review

I requested an order be cancelled with the explanation being that I needed to adjust the measurements and would reorder. I then received an email saying I had to take action to cancel the order. This is offensive that you would not honor my initial request and I had to deal with it again, Maybe it is a cultural difference.

Otherwise, your sales and technical staff have been excellent in my many orders placed with your company.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Teresa! We sincerely apologize for any inconvenience that has been caused to you. We wish to clarify that our standard procedure involves asking customers for the reason for cancellation in our initial response. This helps us understand and address any underlying issues better. When you informed us that the order needed to be canceled to adjust the measurements and reorder, we processed the cancellation of your previous order immediately. Please be assured that your feedback is valuable to us, and we will review our procedures to make them more customer-friendly. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out.

Pennsylvania
2 reviews
0 helpful votes
Follow Vincent P.
Unfollow Vincent P.
Share Review
Report Review

Perfect
June 13, 2024

Excellent product made to exact size requested. Fact service and kept updated of progress. My go to company for tarps and covers

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Vincent! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
Follow Bena X.
Unfollow Bena X.
Share Review
Report Review

Great quality, prompt delivery, nice cover! Added 2 fillers from faded outdoor pillows (from another place) and now have a soft pillow for naps.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bena! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kentucky
1 review
0 helpful votes
Follow Melody Y.
Unfollow Melody Y.
Share Review
Report Review

Chair cushion covers
June 13, 2024

The cushions were exactly what I was looking for. They're great and the right color too.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Melody! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
Follow Bill E.
Unfollow Bill E.
Share Review
Report Review

First class service
June 13, 2024

I was surprised with how quick my cover was made and delivered, exceeded my expectations!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bill! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Iowa
1 review
0 helpful votes
Follow CARMEN O.
Unfollow CARMEN O.
Share Review
Report Review

Chaise Lounge Cover
June 13, 2024

The cover for our chaise lounge needed some custom adjustments. The company contacted us several times to verify measurements and make sure it was going to be a good fit. Overall we are very satisfied with the custom cover. It looks like it will do a good job of protecting the cushions. The only disappointment was that we ordered the cover with elastic and push clips to attach the cover to the chaise lounge. The cover arrived without the clips. Customer Service was very responsive to the inquiry. They refunded the extra money we paid for the push clips that we did not receive. The cover fits snug enough that the elastic should be enough to keep it from blowing off the chaise.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Carmen! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
Follow Ron W.
Unfollow Ron W.
Share Review
Report Review

Responsive
June 13, 2024

Accidently ordered two and cancelled one. Talked to a real agent who fixed problem promptly. Cover cs.e and great quality product.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ron! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
Follow Stephanie A.
Unfollow Stephanie A.
Share Review
Report Review

Satisfied!
June 13, 2024

I loved this process! Easy to use! Able to get cushion covers for unusual size cushions. Great quality and excellent prices!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Stephine! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
Follow Jonathan C.
Unfollow Jonathan C.
Share Review
Report Review

Perfect fit!
June 13, 2024

These are the perfect fit and super durable! Not slouchy and oversized like the standard ones available elsewhere online. Love them! And worth the money!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jonathan! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!