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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Kentucky
1 review
0 helpful votes
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Chair cushion covers
June 13, 2024

The cushions were exactly what I was looking for. They're great and the right color too.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Melody! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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First class service
June 13, 2024

I was surprised with how quick my cover was made and delivered, exceeded my expectations!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bill! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Iowa
1 review
0 helpful votes
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Chaise Lounge Cover
June 13, 2024

The cover for our chaise lounge needed some custom adjustments. The company contacted us several times to verify measurements and make sure it was going to be a good fit. Overall we are very satisfied with the custom cover. It looks like it will do a good job of protecting the cushions. The only disappointment was that we ordered the cover with elastic and push clips to attach the cover to the chaise lounge. The cover arrived without the clips. Customer Service was very responsive to the inquiry. They refunded the extra money we paid for the push clips that we did not receive. The cover fits snug enough that the elastic should be enough to keep it from blowing off the chaise.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Carmen! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
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Responsive
June 13, 2024

Accidently ordered two and cancelled one. Talked to a real agent who fixed problem promptly. Cover cs.e and great quality product.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ron! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Satisfied!
June 13, 2024

I loved this process! Easy to use! Able to get cushion covers for unusual size cushions. Great quality and excellent prices!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Stephine! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Perfect fit!
June 13, 2024

These are the perfect fit and super durable! Not slouchy and oversized like the standard ones available elsewhere online. Love them! And worth the money!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jonathan! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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So glad I found coverall
June 13, 2024

Easy to order and arrived in a timely manner. The product is as advertised

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Vicki! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Easy peasy fix
June 13, 2024

Loved that i could simply replace the cover at a fraction of the cost of buying new cushions. Looks perfect!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michele! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good product long lead time.
June 13, 2024

I'm glad I ordered the cover is what I needed it's good material but shipping took quite a long time.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cale! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Highly Recommend
June 13, 2024

Delivered on time. Good Value. Well stitched. Looks great on my outdoor bench. Comfortable enough to sleep on.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
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Cushions fit perfectly
June 13, 2024

The staff was very helpful and explained some of the terms used that I was not aware of. The cushions covers are just what I wanted. They fit my old cushions perfectly. I will definitely order from your company again. Very very reasonable prices and excellent workmanship.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Sam, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
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Wrong color.
June 13, 2024

Received Grey instead of tan. Didn't recheck my order, the grey is ok.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
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Great covers
June 13, 2024

Great cover, friendly customer service……………………………………………!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Roger! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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The title says it all, we are pleased with the quality and fit of the cover.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ruth! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
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Great product!
June 13, 2024

It was very easy to order. The cushion covers that I wanted. The directions were very clear to make sure that I got the exact dimensions that I needed. One of their designers got back to me and showed proposed images to make sure that the item they were processing is exactly the item that I wanted. I noticed that I had made a couple mistakes in zipper placement and was able to make that clear.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lori! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Perfection in a box.
June 13, 2024

I ordered a cover for my pickup, and the measurements were exact. I also ordered a spare tire cover with a message to display. Both were of excellent quality, and met every expectation. It was nice to be able to resolve any questions or concerns via a telephone conversation.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Molly! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Easy, fast and high quality
June 13, 2024

Ordering was easy. Proofing process super efficient. Communication A+. Turnaround very quick. Thank you!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gabe! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Kayak Cover
June 13, 2024

The cover does exactly what I want. It seemed a little short for the matched 13.5' kayak but I had no problems getting it on and seated properly. Very happy.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Cost
June 13, 2024

I just feel that I would shop with you more often, but find that it is very expensive.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey username! We're sorry to hear that you find our Product expensive. Your feedback is important, and we want to address your concerns. Thank you for bringing this to our attention.

Maryland
1 review
0 helpful votes
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Everything was perfect.
June 13, 2024

We needed a durable cover for a custom made foam mattress for our dogs when they travel in the back of our Ford Expedition. It was very easy to specify the form, the dimensions, and color/material we needed. The delivery was quick and the cover was extremely well-made. All together, we are very happy with the final outcome. Thanks a lot!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!