Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Efrain Y.
Unfollow Efrain Y.
Share Review
Report Review

Great product
June 14, 2024

Covers came in a timely manner and was exactly what I was looking for.

Date of experience: June 3, 2024
Maryland
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Share Review
Report Review

All good. No worries.
June 13, 2024

All good. No worries.
Overall, a great customer experience.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

North Carolina
2 reviews
0 helpful votes
Follow Dumitru I.
Unfollow Dumitru I.
Share Review
Report Review

Patient and helpful
June 13, 2024

It took several iterations, but we arrived at a design that could actually be fabricated and I could not be more pleased with the result.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
Follow Irvin Y.
Unfollow Irvin Y.
Share Review
Report Review

Product Came as Advertised
June 13, 2024

Once I had measurements process was easy to place an order and navigate website

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Irvin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
Follow Monika O.
Unfollow Monika O.
Share Review
Report Review

Exactly what I wanted!
June 13, 2024

I appreciate that you verified the design and request before proceeding to manufacture our cover. It's well designed and well made. Thank you.

Date of experience: June 3, 2024
Montana
1 review
0 helpful votes
Follow Olivia D.
Unfollow Olivia D.
Share Review
Report Review

Still cannot get it right
June 13, 2024

I've ordered the same cover 3x. The first time it was correct, the next 2 times they put the zipper on the wrong side. Even after adding comments to be careful not to.

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
Follow John R.
Unfollow John R.
Share Review
Report Review

Incorrect number of tiedowns
June 13, 2024

I ordered the cover with 4 corner tiedowns installed and only received a cover with 2 corner tiedowns.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

District of Columbia
1 review
0 helpful votes
Follow Sue R.
Unfollow Sue R.
Share Review
Report Review

Very satisfied customer….
June 13, 2024

Excellent service and quality. Good idea to get a mock up before submitting order. Very Quick delivery.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sue! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Dakota
1 review
0 helpful votes
Follow Cathyrine U.
Unfollow Cathyrine U.
Share Review
Report Review

Great product
June 13, 2024

It arrived quickly and fit perfectly. I would use them again for a custom cover.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Cathyrine, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Texas
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Share Review
Report Review

Pedal Board Cover
June 13, 2024

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Michael, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Colorado
1 review
0 helpful votes
Follow Anjoleen N.
Unfollow Anjoleen N.
Share Review
Report Review

Happy with all our covers
June 13, 2024

We have purchased multiple covers for ourselves and family and they are great. They have held up through our winters.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anjoleen! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
Follow Jake T.
Unfollow Jake T.
Share Review
Report Review

Quick and Easy Ordering
June 13, 2024

Measuring was easy. Ordering was easy too. The website was also easy to navigate.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jake! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Delaware
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

The online shopping experience was top-tier. However, the shipping package was low budget. One area for improvement would be the shipping box. Namely, the product should be shipped in a box not a thin plastic wrap. No branding or at least nothing obvious on the outside. I'm surprised it did not get damaged in transit.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to order
May 21, 2024
Previous review

Easy to order

Date of experience: May 11, 2024
Wisconsin
1 review
0 helpful votes
Follow Dean S.
Unfollow Dean S.
Share Review
Report Review

Excellent product
June 13, 2024

Super fast showed up in less than a week great quality product easy to order well pleased

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dean! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Naomi E.
Unfollow Naomi E.
Share Review
Report Review

I recently ordered custom cushion covers from Covers&All and had a fantastic experience. The communication with the designer was excellent, ensuring a perfect fit. The stitching and zippers are superbly crafted, and the quality of the fabric is outstanding. Highly recommend for anyone seeking beautiful, well-made custom covers!

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Naomi! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
Follow Holly B.
Unfollow Holly B.
Share Review
Report Review

Easy to order!
June 13, 2024

Very easy to place an order online. I would definitely recommend the option where the zipper goes around 2 sides. Makes it so much easier to get on and off! It did come all bunched up in the package and is very wrinkled though and that's my only complaint.

Date of experience: June 3, 2024
Iowa
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

Perfect is good enough.
June 13, 2024
Updated review

Will recommend this company all day long.Quality is outstanding.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Confusing, I hope I have ordered one and only one cover
May 20, 2024
Previous review

Confusing, I hope I have ordered one and only one cover.

Date of experience: May 10, 2024
California
2 reviews
0 helpful votes
Follow Neressa G.
Unfollow Neressa G.
Share Review
Report Review

Best service and product!
June 13, 2024

Loved working with your company to obtain patio furniture cushion covers! They are of high quality and look amazing on our patio and deck! Great value!

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Neressa! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
1 review
0 helpful votes
Follow Paula D.
Unfollow Paula D.
Share Review
Report Review

Great product and price!
June 13, 2024

Lots of colors and patterns to choose from.
Great prices! Fabric is sturdy yet comfortable, I will be ordering again and sharing with friends and family.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Paula! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
Follow Laura F.
Unfollow Laura F.
Share Review
Report Review

Satisfied
June 13, 2024

The outdoor cushions I have are an odd size. I couldn't find replacements anywhere. Covers & All was the perfect solution!

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Laura! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!