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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
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51,449 reviews

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Texas
1 review
0 helpful votes
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Easy
June 14, 2024

Easy to order the size I need. Helped refresh my outdoor patio set without having to buy a whole new set.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Kelly, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Maryland
1 review
0 helpful votes
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Good Overall Experience
June 14, 2024

Good quality table top cover, but the drawstrings at each corner do not adequately secure the cover by themselves. Needed to add bungee cords. Would recommend having grommets placed which was an option I did not choose.

Date of experience: June 4, 2024
Arizona
1 review
0 helpful votes
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It was a fairly easy process to order and the covers fit perfectly

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Chris, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Missouri
1 review
0 helpful votes
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They cover it well!
June 14, 2024

High quality materials, good colors and careful assembly. They will contact you to make sure your dimensions are correct. Shipped from India quickly. Very happy with chaise lounge covers and grill cover.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donald! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Good quality but...
June 14, 2024

The custom tarp I ordered is good quality but I wanted grommets. The drawing showed grommets on the product but when I opened it up at the art fair: no grommets. When I went back to check my order I realized there was a toggle for adding this but I didn't notice since the image showed that it was there. In the end it was my fault but this could be a lot clearer in the ordering process.

Date of experience: June 4, 2024
Alabama
1 review
0 helpful votes
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Custom seat covers
June 14, 2024

Sent in my measurements, easy process and received the seat covers. They were a custom size and perfect! Will buy again from this company.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jasmin! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
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Amazing Service
June 14, 2024

The process of ordering the covers was fast and easy! We are thrilled with the product and they work great. The only thing we would request is the size of the covers being printed on a tag somewhere on the cover. Thank you for your amazing service!

Date of experience: June 4, 2024
Arkansas
3 reviews
1 helpful vote
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SO HAPPY!
June 14, 2024

So happy! Grateful my sister in law found your website! I tell everyone about you!😊

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Cushion covers
June 14, 2024

Excellent covers! Great quality and received in a very timely manner.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Betty! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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This is the second order placed with Covers & All. They look great, wear fairly well and ship quickly. They aren't covers which will last a lifetime but they'll last years at a quarter of the price.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Quality
June 14, 2024

They fit like a glove, the material is good and thick to endure weather. Very satisfied

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Debi! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great Covers
June 14, 2024

Prices can't be beat for being custom made! Would totally recommend

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

Virginia
1 review
0 helpful votes
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Ottoman Cushion cover
June 14, 2024

Ok, ottoman cushion cover, fits well, good fabric. ……………..

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Janet! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
2 reviews
0 helpful votes
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Was happy they were able to make according to the measurements needed. Very happy with our cover.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joyce! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Great value and customer service
June 14, 2024

I purchased 4 square covers for fire bowls around my pool. Their design team made sure the dimensions were accurate and would fit. I also upgraded to the best material to withstand the heat in Arizona. The cost, quality, customer service, and delivery all make this a great value.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great Experience!
June 15, 2024
Updated review

This Company is with you every step of the way from custom, mock approvals, concerns, and the follow up on receipt of purchase. I recieved my order and it was Perfect, I love it! The experience with this company Again from start to finish was Awesome! Thank you so much!

Date of experience: June 4, 2024

Easy measurement guide
May 21, 2024
Previous review

Easy measurement guide

Date of experience: May 10, 2024
Texas
1 review
0 helpful votes
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The covers I ordered were a perfect fit. The fabric quality is excellent. The water beads off of them and they are very durable.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Kristi, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Fits perfectly
June 14, 2024

We ordered a square tabletop cover for an outdoor wood table and it turned put great! It fits perfectly and, with buckles for the legs, stays on even in windy days.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Laura, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Virginia
3 reviews
0 helpful votes
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High Quality
June 14, 2024
Updated review

This is my 3rd order and the high quality, quick delivery and attention to detail is consistently great! I couldn't be more satisfied.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Trisha! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great Customer Service
May 1, 2023
Previous review

The company was very diligent in making sure all of the measurements were correct and it arrived exactly how I had hoped and the cover fits the grill perfectly!

Date of experience: May 1, 2023
Ohio
1 review
0 helpful votes
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Perfect fit and appearance
June 14, 2024
Updated review

The cushions even had a nice logo affixed to the corners. The stitching is strong and my porch chairs look new again.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Perfect fit
April 5, 2023
Previous review

Your representative contacted me after the order was placed to ensure proper fitment. The product fits perfectly.

Date of experience: April 4, 2023