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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,074
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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Cushion covers
June 14, 2024

Excellent covers! Great quality and received in a very timely manner.

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Betty! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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This is the second order placed with Covers & All. They look great, wear fairly well and ship quickly. They aren't covers which will last a lifetime but they'll last years at a quarter of the price.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Quality
June 14, 2024

They fit like a glove, the material is good and thick to endure weather. Very satisfied

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Debi! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great Covers
June 14, 2024

Prices can't be beat for being custom made! Would totally recommend

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

Virginia
1 review
0 helpful votes
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Ottoman Cushion cover
June 14, 2024

Ok, ottoman cushion cover, fits well, good fabric. ……………..

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Janet! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
2 reviews
0 helpful votes
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Was happy they were able to make according to the measurements needed. Very happy with our cover.

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Joyce! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Great value and customer service
June 14, 2024

I purchased 4 square covers for fire bowls around my pool. Their design team made sure the dimensions were accurate and would fit. I also upgraded to the best material to withstand the heat in Arizona. The cost, quality, customer service, and delivery all make this a great value.

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great Experience!
June 15, 2024
Updated review

This Company is with you every step of the way from custom, mock approvals, concerns, and the follow up on receipt of purchase. I recieved my order and it was Perfect, I love it! The experience with this company Again from start to finish was Awesome! Thank you so much!

Date of experience: June 4, 2024

Easy measurement guide
May 21, 2024
Previous review

Easy measurement guide

Date of experience: May 10, 2024
Texas
1 review
0 helpful votes
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The covers I ordered were a perfect fit. The fabric quality is excellent. The water beads off of them and they are very durable.

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Kristi, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Fits perfectly
June 14, 2024

We ordered a square tabletop cover for an outdoor wood table and it turned put great! It fits perfectly and, with buckles for the legs, stays on even in windy days.

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Laura, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Virginia
3 reviews
0 helpful votes
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High Quality
June 14, 2024
Updated review

This is my 3rd order and the high quality, quick delivery and attention to detail is consistently great! I couldn't be more satisfied.

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Trisha! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great Customer Service
May 1, 2023
Previous review

The company was very diligent in making sure all of the measurements were correct and it arrived exactly how I had hoped and the cover fits the grill perfectly!

Date of experience: May 1, 2023
Ohio
1 review
0 helpful votes
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Perfect fit and appearance
June 14, 2024
Updated review

The cushions even had a nice logo affixed to the corners. The stitching is strong and my porch chairs look new again.

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Perfect fit
April 5, 2023
Previous review

Your representative contacted me after the order was placed to ensure proper fitment. The product fits perfectly.

Date of experience: April 4, 2023
Florida
1 review
0 helpful votes
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Great value
June 14, 2024

My cushion covers arrived promptly, were well made, and fit perfectly.

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Custom outdoor furniture pillow cover is not appropriate due to extra thickness of couch pillows and the material is very rough to the touch.

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello Andrew, we apologize for any inconvenience caused. Our custom covers are available in a variety of materials and are designed primarily for outdoor use, requiring them to be weatherproof. We depend on the measurements provided by our customers for fabrication. If the covers are not fit your pillows, we are truly sorry. We have contacted you by email to request further information so we can assist in resolving this issue.

Florida
1 review
0 helpful votes
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Outdoor patio furniture
June 14, 2024

Great site. Easy to work with your site putting in our dimensions for patio furniture. Cover arrived and it was easy to put on with everything fitting correctly.

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Keith! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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Instead of having to replace all my worn cushions to my outdoor furniture, I ordered covers for them. They are a great quality and a perfect fit for my furniture.

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Donna! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Easy to order your specific size
June 14, 2024

Easy to order the specific size cushion covers and in a variety of colors

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Loretta! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Works Perfectly
June 14, 2024

Fits well, Heavy duty, will protect out outdoor dining set and umbrella well!

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Timothy! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great quality and prices
June 14, 2024

Excellent quality and ordering experience. The covers fit perfectly and seem very sturdy.

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sumant! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Illinois
1 review
0 helpful votes
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New sectional covers
June 14, 2024

Perfect fit, great material! Would highly recommend!😊

Date of experience: June 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Matt! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!