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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,073
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Michigan
1 review
0 helpful votes
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Great compamy
June 15, 2024

Would highly recommend this company. Great products, good craftsmanship, and fast turn-around!

Date of experience: June 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gaylene! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Optimistic
June 15, 2024

The order process was great. I'm curious how the padding will hold up as it was to be 4" thick - I expected a little bit firmer substance...but my dogs seem to like it.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Kristine, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Utah
1 review
0 helpful votes
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I was a bit skeptical because of the price point and the quality of the material. The fabric, the hardware and the instructions were all super high quality and installed great. Shipping time was also quick.

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
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Great customer service
June 14, 2024

The customer service to make sure I received the correct size covers was terrific!

Date of experience: June 4, 2024
Louisiana
2 reviews
0 helpful votes
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No directions
June 14, 2024

I still haven't gotten it installed. I had to call a handyman and he thought it strange. I think he might have it figured out, but we'll see. Would be nice to have included directions and a diagram in the box!

Date of experience: June 4, 2024
New Hampshire
1 review
0 helpful votes
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Porch swing cushion cover
June 14, 2024

Found your website through a search. The measurements we had for a cushion cover matched the dimensions offered. The price was very affordable and the fit is perfect. The fabric looks like it will wear well.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Excellent company!
June 14, 2024

Great products and experience! Highly recommend the company!

Date of experience: June 4, 2024
Arizona
1 review
0 helpful votes
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Perfect fit
June 14, 2024

I would recommend
Love the long zipper, fit is amazing! Quality fabric. You won't be disappointed

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Marie, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
1 review
0 helpful votes
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Table custom
June 14, 2024

Perfect fitment. The new cover was so much better than the original factory cover that we replaced it with.

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Order
June 14, 2024

I recently had my firepit repaired and it was suggested that I have it covered while not in use. My firepit is custom made so I had a hard time trying to find the perfect fit until I came across Covers & All. All I had to do was measure my pit and submit. It was a breeze.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Easy
June 14, 2024

Easy to order the size I need. Helped refresh my outdoor patio set without having to buy a whole new set.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Kelly, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Maryland
1 review
0 helpful votes
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Good Overall Experience
June 14, 2024

Good quality table top cover, but the drawstrings at each corner do not adequately secure the cover by themselves. Needed to add bungee cords. Would recommend having grommets placed which was an option I did not choose.

Date of experience: June 4, 2024
Arizona
1 review
0 helpful votes
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It was a fairly easy process to order and the covers fit perfectly

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Chris, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Missouri
1 review
0 helpful votes
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They cover it well!
June 14, 2024

High quality materials, good colors and careful assembly. They will contact you to make sure your dimensions are correct. Shipped from India quickly. Very happy with chaise lounge covers and grill cover.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donald! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Good quality but...
June 14, 2024

The custom tarp I ordered is good quality but I wanted grommets. The drawing showed grommets on the product but when I opened it up at the art fair: no grommets. When I went back to check my order I realized there was a toggle for adding this but I didn't notice since the image showed that it was there. In the end it was my fault but this could be a lot clearer in the ordering process.

Date of experience: June 4, 2024
Alabama
1 review
0 helpful votes
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Custom seat covers
June 14, 2024

Sent in my measurements, easy process and received the seat covers. They were a custom size and perfect! Will buy again from this company.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jasmin! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
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Amazing Service
June 14, 2024

The process of ordering the covers was fast and easy! We are thrilled with the product and they work great. The only thing we would request is the size of the covers being printed on a tag somewhere on the cover. Thank you for your amazing service!

Date of experience: June 4, 2024
Arkansas
3 reviews
1 helpful vote
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SO HAPPY!
June 14, 2024

So happy! Grateful my sister in law found your website! I tell everyone about you!😊

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Cushion covers
June 14, 2024

Excellent covers! Great quality and received in a very timely manner.

Date of experience: June 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Betty! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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This is the second order placed with Covers & All. They look great, wear fairly well and ship quickly. They aren't covers which will last a lifetime but they'll last years at a quarter of the price.

Date of experience: June 4, 2024