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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Perfection! From start to finish everything was amazing. I sent them my logo and it had a white background and they knew it would look better without that so they reached out to confirm, send pictures and then made it! Very smooth process and efficient.
Website was easy to navigate through choices, was impressed that customer service contacted me to suggest a modification that not only works better, but saved me a few dollars.
Thank you, Benjamin, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
We purchased a custom size coversandall shade, several years ago. Being in the Arizona sun and wind it started to tear. It was so easy to get another one, they keep all your measurements on file. We upgraded from the basic to the mid grade one this time. We are very pleased with their product and service
Hey Lisa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Website is easy to use and our last sail panel lasted about three years
We ordered a custom made tarp (slightly not exactly rectangular). The delivered tarp came perfectly and also on time once we were able to placed the order. The ordering process for the custom made tarp was not so easy though. It was a time consuming task with a lot of back and forth over 1 month. Every time we talked to someone different and had to give the same details over and over... and we even had a few phone calls to deal with it. I guess if you don't order a custom made tarp, the process will be easier and fast.
Hello Rem, we’re sorry for the inconvenience caused. We always strive to provide fast and efficient service to every customer, and it’s unfortunate that you faced an issue. Your feedback is important to us, and we’ll certainly take it into consideration to improve the overall customer experience. We’re glad to hear that you’re satisfied with the product received.
I had a custom-sized outdoor cover need for a toddler/crib mattress - should have ordered it last year, but put it off... so glad I went ahead and had Covers & All complete this project! I love the outcome of the cushion cover.
Hey Denise! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Once I ordered, I kept getting emails of NO IMPORTANCE. Such as -Order More. And Discount codes. Without experiencing the 1st order why would I order more? If I needed more when I ordered why wouldn't I of ordered then? All I should get is an email confirming my purchase, an email with the tracking number so I know when it's coming, and the tracking number would be primary, not you because you no longer are in control of the package. If there was a problem, I assure you I would contact the carrier or you. Even this survey is a pain in my butt. But just maybe someone with 1/2 a brain will read this and figure out When someone makes and pays for an order, they want the order. PERIOD. If completed satisfactorily, You may never hear from them again. You will probably never hear from me again as in 75 years I have only needed and ordered one cushion cover..
Hi Lawrence, Thank you for taking the time to share your feedback. We sincerely apologize for the unwanted emails you received after placing your order. We’ve taken steps to remove your email from our promotional list to ensure you receive only essential updates such as order confirmations and tracking information going forward. Your feedback is important and will be reviewed carefully as we refine our communication practices. If there’s anything further you’d like to address or need assistance with your order, please let us know.
I had to complete the order twice through paypal. Even though paypal took th eorder I received an email from you saying "We have received your query via ticket number 11554682. We're currently reviewing your request and will get back to you soon. Best Regards," 12 hours later the order was completed. Because I clicked the complete order button twice. There's a bug in your software..
Fantastic very well made.fit was perfect and materials were high quality and exactly what I was looking for.
Delivered packaged in strong water proof packaging. Thank you
Hey John! We are delighted to hear that you are pleased with our product and packaging. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered 3 covers. One for a table and chairs that was perfect but unfortunately I filled out the order form for the 2 sofa covers wrong and they didn't fit. My mistake.
Hey Mark! Thank you for your feedback! We’re glad to hear the table and chair cover fit perfectly. Regarding the sofa covers, we completely understand that sometimes sizing can be tricky. No worries, we’re here to help! We kindly request you to raise a support ticket from your account, and our team will be happy to review the details and assist you with the best possible solution. We appreciate your trust in us and look forward to resolving this for you!
Smooth process from beginning to end. Completely satisfied.
Hey Joe! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
See photo above - poor fitting cover on front side of grill. Spent a lot of time measuring it so I was a bit surprised by the end product.
Hey Peter! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Great product. Much sturdier and more well made than solar shades at equal and higher price point. I can't imagine a better product than what Covers and All Sent me, and I had quotes from other companies for custom shades MUCH more expensive. Great customer service; they produce a mockup of the design that you request. You have to verify the dimensions before they send it to production. My 24'x6' sails dimensions ended up within an inch of my order. I'm already planning my next project with this company.
Hey Philip! Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you're impressed with the quality of the product and the reliability of our customer service. It's great to know that our custom shade met your expectations both in precision and craftsmanship especially compared to higher-priced alternatives. We’re glad the design mockup process helped ensure accuracy, and we’re proud that the final product closely matched your specifications. Your trust means a lot to us, and we’re excited to hear you’re already planning your next project with us. We look forward to working with you again soon!
Hey Chris! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
It took several back and forth communications regarding measurements and details, but they got it right. I love that they sent a scale drawing for my review and approval.
Hey Joanne! Thank you for your feedback. We’re delighted to hear that our team’s detailed measurements and scale drawing met your expectations. Ensuring accuracy is important to us, and we appreciate your patience throughout the review process. Should you need any further assistance, please don’t hesitate to let us know.
Very satisfied with the product. Giving measurements was very essential for a perfect fit.
Hey Manuel! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
They seat covers were custom made and they fit perfectly! I like the quality as well.
Hey Isabel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The team were great despite my several changes and errors that they actually noticed - queried and gave me the chance to correct.
Love the mock up drawings to approve before final commitment- made all the difference to pic up errors.
Highly recommend
Hey Kelsey! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Order and build process smooth andall questions answered. They added mid-point connections without extra charges
Hey Charles! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My cover took a couple of weeks to arrive but it was well worth it. The price was... appropriate for the quality. If your are looking for cheap you will get cheap (cheap quality that is). The cover I received is not of cheap quality. So glad I didn't go for one of the cheap brands on Amazon.
Hey Evan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very durable love it, Fits perfect, great waterproof quality
Hey Richard! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered two covers, one for my outdoor couch and one for my outdoor tv. Both covers fit nicely with a little room to spare so they're easy to take on and off. Both provide excellent protection from the rain as we have had a few down pours and they both stayed nice and dry. These covers are thick and seem to be very good quality that will last, but only time will tell.
Hey Bob! Thank you for taking the time to share such thoughtful feedback! We're thrilled to hear that both your outdoor couch and TV covers fit well and are performing great especially through those heavy downpours. It’s wonderful to know that the quality and protection have met your expectations so far. We truly appreciate your trust in our products, and we hope they continue to serve you well for a long time to come. If you ever need anything else, we're just a message away!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Jen! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!