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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The price was great and our customer cover fit great. Would highly recommend
Website easy to use and a good discount with first purchase.
Great on all fronts good quality. Service delivery. Happy to recommend
Hey Mary Ann! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to find material I wanted. Specs I provided were met exactly. Received timely and fits over my spa cover like a glove.
Hey Len! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Needed a specific size for my firepit I couldn't find elsewhere.Pleased with the quality of product.
Hey Gina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I bought eight custom outdoor furniture covers from Covers and All. It was a time-consuming, aggravating nightmare – as to every touchpoint and from start to finish, which lasted three months (and is ongoing). It's as if I were their first customer and they've never done this before. It took me less time to buy my last several cars than it took me to buy these covers and "manage" C&A. They have no clue how to engage with customers in an efficient manner or how to own and fix their own mistakes. Plus, they broke a promise made to me on the phone and by email to send me a replacement. So the company isn't only incompetent; but it's also unethical. It was a tawdry, maddening experience that's taken 5+ hours of my time (and counting) – from their first order confirmation email to me, which had wildly inaccurate dimensions, to the many times they required me to re-approve my order, to them sending me one cover that's wrong-sized and inconsistent with my approvals, to their refusal to send me a corrected replacement cover – even after promising me on the phone and by email to do so. Because C&A repeatedly refused to send me a corrected furniture cover, they forced me to dispute the entire $563 charge on my credit card. I couldn't possibly recommend C&A less.
Hey Todd! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The covers don't fit. The chair covers are tight but usable. The sofa cover is unusable. The pockets are upside down and the material and covers don't match. When I complained I was asked to hire a film crew to verify the measurements I gave and the poor fit of the covers. I don't appreciate being accused of being a liar. My measurements were correct and the product is defective.
Hey Phil! We sincerely apologize for any inconvenience this situation may have caused. As we can see, our team is already working on your case and will get back to you shortly with an update. You have initiated a dispute or chargeback, we kindly suggest contacting your financial institution directly for further assistance, as they will be able to guide you through the next steps on their end. Once again, we’re sorry for the trouble caused and are here to help in any way we can. Please don’t hesitate to reach out if you have any further questions or concerns.
Description for upgrade I purchased, said material had canvas look but clearly looks like cheap rubber along with the top dimension of the cover being 2 inches smaller than advertised so the cover is useless.
Hey John! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I was really nervous ordering my cover bc of the size of my fire pit and the idea that we did not want the cover to go all the way to the ground bc of the shape of the pit. I was happy the a CSR even called me and made me feel really comfortable that how they were going to make the cover was going to fit great, and it did! Would highly recommend Covers & All for any and all of your cover needs!
Hey Kimberly! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So far everything has been great. Andy, helped me understand how to do measurements since I did not want my cover to go all the way to the ground on my fire pit
I will definitely use them again, such a good quality product.
Hey Lotttie! Thank you for your kind words. We're thrilled to hear you're happy with the product quality and that you plan to order with us again. It means a lot to know that our efforts to deliver both quality and satisfaction are making a positive impact. Your continued support is truly appreciated. If you ever need help with a future order or have any special requirements, please don’t hesitate to reach out, we’re always here to help. We look forward to serving you again soon!
Covers and All was great to work with. They were quick to verify my order. Reached out to me to sign off on changes and produced and shipped the cover to me in about a 2 week time frame.
Hey James! Thank you so much for your detailed feedback. We're glad to hear that our team was able to quickly catch the measurement issue and provide a helpful solution. It's great to know the process from order verification to production and delivery, met your expectations. We truly appreciate your support and are happy we could assist you in getting the perfect cover. If you ever need help with another custom project, we’ll be here and ready to assist!
I loved the ability to enter custom measurements, choose materials, and get a perfect cover for my outdoor fire/dining table. Highly recommended!
Hey Chuck! Thank you so much for your kind words and recommendation. We're glad to hear you had a smooth experience and that the custom options helped you get the perfect cover for your outdoor fire/dining table. It's great to know everything worked out just as expected. We truly appreciate your support and look forward to serving you again!
Purchasing my second order as I was so impressed with the quality of the first order.
Hey Holly! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The experience of buying the custom cover for my patio table from Covers & All was so easy. I gave them the dimensions of my table and they custom made a cover that fits my table perfectly.
Hey Roxanna! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I bought a rototiller for the wife, personally I thought it was a nice anniversary gift. She did not share the same excitement that I had for the gift. After a few days of me apologizing and some expensive dinners and a promise of a trip to Hawaii, I am now the proud owner of said rototiller. I needed a cover for the tiller and reached out to Covers & all. I sent the measurements and pictures, we went back and forth with fine tunings on some of the measurements. I finally received the cover after I approved the final build for the cover. It fits perfectly and I am very happy with it and the tiller.
Hey Lee! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Had to send lots of photos and measurements, but the outcome was fantastic.
Hi Blake, Thanks for sharing! It definitely takes some effort upfront with all the photos and measurements, but we're glad to hear it paid off. Awesome to know the custom grill cover turned out fantastic — sounds like it was worth it!
We received our covers by the next week and they were a perfect fit!
Hey Shad! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was a good experience. The item came in a timely manner and in perfect condition.
Hey Gayle! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Everything from ordering to putting the cover to use was perfect…as always. I have purchased 5 covers now and ordering a custom cover could not be easier. Very customer oriented, efficient…excellent service and the product is far superior to any other covers i've tried.
Hey Craig! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy process and great product based on previous experience.
Hey Roger! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Perfection! From start to finish everything was amazing. I sent them my logo and it had a white background and they knew it would look better without that so they reached out to confirm, send pictures and then made it! Very smooth process and efficient.
Hey Jen! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Annita! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!