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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Everything fit great. The care shown to make sure that it was the proper dimensions was great.
Disappointing to spend almost 2 months going back and forth with the design team for a smoker cover. Language barrier for understanding and communication. Difficult with drawings and measurements don't make sense or follow direction/instruction. Had to switch designs at the end as it was too frustrating with all the changes. Even the simple design was not correct on a very expensive cover. Disappointing as this was not the experience we had for patio furniture. Those covers were great. This one for my grill is practically useless...
Hi, Eric, Thank you for your feedback. We sincerely apologize for the issues you experienced with the design process and final product. We understand your frustration with the communication barriers and the back-and-forth that took place over two months. We're committed to improving our processes to ensure clearer communication and better alignment with customer expectations. We're sorry this experience did not match your previous one with our patio furniture covers. Your feedback is invaluable, and we will strive to make it right. Please contact our customer service team for further assistance.
I have used Covers & All a number of times, and products have all been great. Most of my orders have been completely custom and require specific details to get it right. On my most current order, the cover arrived and fits as expected. There was one detail that was done incorrectly that I am still waiting to get resolved but their communication about it has been great at least. I am hopeful they will make it right in the end. Overall, great products.
Hey Mitchell! We're thrilled to hear that you're happy with our product and service! Rest assured, our team will contact you shortly. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Really good communication to confirm custom order, to process and to ship. The covers fit and look very nice!
Hey Teresa! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Easy to order. My cover fits well and seems like great quality. Happy with my purchase.
Hey Janeil! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
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Hey David! Thank you for rating Covers&All. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The absolute best website for custom and stock covers. I've purchased car covers, patio furniture covers, and clear vinyl sheets to enclose a covered porch. Everything has been delivered to my specs and has exceeded my expectations.
Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I had a unique order for our outdoor bar. I needed the cover to have the back side open for access to our drawers and fridge for the winter time months. With a few back and forth emails and pictures of the project, the team made the perfect cover for us. We couldn't be happier.
Thank you
Hey Jeff! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
When needing to replace outside covers, I can't think of a better person to do this. It was amazing an easy process and perfect.
Hey Angel! We're thrilled to hear that you're happy with our product and process! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Great product, tough material - waterproof, four eyelets for tie down
Hey Leslie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Love the custom fit for my grill cover. It's also nice it comes in other colors besides black. The brown blends nicely into our yard...
Hey Leslie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So far so good, I will wait check how it tolerate the weather.
Hey Harrison! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Website confusing. Did the best I could to order. Couldn't understand the prices. Next time I will call
Hey William! Thank you for your feedback! We sincerely apologise for any confusion you experienced. To assist you better next time, please feel free to call our customer service team, and we will be happy to help you with your order and clarify any pricing questions. If you have any specific suggestions or challenges you faced, please share it with us so we can improve further. While we do, don't miss out on our latest offers available on our website. We appreciate your support.
The covers weren't what I expected and I am not able to use them. I wanted something to go over my bar stool seats not sit on top of them. It was my fault, since I didn't look at what I was ordering closely enough. And I can't return them since they are custom.
We apologize for any confusion caused. Our custom covers are non-returnable, but we're committed to finding a solution that works for you. Please get in touch with our customer service team, and we'll do our best to assist you further.
Exceeded all aspects of customer satisfaction. Timely delivery, well packaged, specifications met exactly as customer requested. Online portal easy to navigate with ample selection choices available.
Hey H J F! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Be careful when you give your specifications because this company seems to choose their own measurements and then you can't return the cover because it's "custom size".
Thank you for your feedback. We apologize for any inconvenience with your custom cover. Please contact our customer service so we can resolve this issue for you.
The cover was a perfect fit & came on time as we had some heavy rain for three days. The water just rolled off the covers & everything under was nice and dry. Very happy with the merchandise and will definitely recommend to others.
Hey Carmen! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Very satisfied with my grill cover. Great fit and happy that the company offers a variety of colors
Hey Thomas! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
I placed the order, I wanted the zipper to start at the top and unzip from top to bottom. I was contacted by your design team. I was left with an understanding that they understood. Two weeks later I had to go through another part of the process concerning completing the order.After that the order was completed and shipped. I received it and the zipper starts from the bottom and zips up to the top. Opposite of what I wanted.
Hi Raoul,
Thank you for taking the time to rate your purchase. We're truly sorry for the inconvenience you experienced with your product. We appreciate your detailed notes, and we can see that the zipper was clearly indicated in the mock-up. Despite this, we apologize if there was still an error with your order. We also regret the delay you faced. We've reached out to you via email, requesting a few details so we can promptly resolve this issue for you.
Best regards,
Covers & All
It's great to have covers that fit, that won't tear after winter because of ice
Hey Karen! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey David! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01