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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,057
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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Worth Every Penny!
June 28, 2024

I have a outdoor U-shaped patio set and I live in Arizona and the dust level is very high. I ordered a custom cover and it was extremely easy to order because of the fill in dimensions. It arrived and is extremely high quality and I know it will last me as long as I own the patio set.

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jeffrey! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great Service!
June 28, 2024

Overall great experience. Nice neutral colors to choose from. Thick outdoor material. Nice back zipper for easy fill or removal of cushions.

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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It was easy to order and I'm sure it will fit fine. I will try soon.

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you for your kind words about our website, Denise! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase.Please visit our website: https://tinyurl.com/RRev01

Colorado
1 review
0 helpful votes
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Outdoor cushion covers
June 28, 2024

Arrived on time.
Nice product
Durable

Difficult to order and pay for.

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mary! We're thrilled to hear that you're happy with our product and turnaround time! However, we are sorry for the inconvenience caused to you while placing an order. Though we have worked hard to make the order process simple and easy to follow, we understand that there is room for improvement. If you face any such issue, please feel free to contact our customer support team via call or chat. They will be more than happy to assist you.

Colorado
1 review
0 helpful votes
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Easy to work with
June 28, 2024

They are great to work with and will correspond back and forth to ensure they get it right.

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kevin! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Illinois
1 review
0 helpful votes
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I recently purchased outdoor covers, and I must say, I'm impressed! These covers are made of top-notch material that can handle any weather thrown their way. They fit my outdoor furniture like a glove, providing excellent protection. Rain or shine, these covers have kept my items looking brand new. I highly recommend them for anyone looking to keep their outdoor belongings safe and in great condition!

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Slawomir! We're thrilled to hear that you're happy with our product and pricing! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Ohio
1 review
0 helpful votes
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Detailed and caring team!
June 28, 2024

The team was very detailed in making sure the product was manufactured to my specifications.it was!

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bill! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Texas
1 review
0 helpful votes
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Bali Bed Cover
June 28, 2024

I custom designed my cover to go over a king-size bed that is under a pergola, forming my version of a Bali bed similar to what you might see in the resorts in Mexico… the cover is great quality and I'm very happy with the product!

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Justin! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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Custom Cover Works Well
June 28, 2024

Very attentive to measurement details before conforming my custom order. Much appreciated.

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cory! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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The online interface for choosing rectangular where the zipper goes assumes that seat cushions are wider than they are long. Width should be the horizontal dimension when standing in front of the seat. My cushions are long or deep from front to back.

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hi, Dino.

We apologize for the inconvenience. Our team has worked hard to make our website as simple and transparent as possible. Please note that cushions can vary, but customers can choose the placement of the zipper—whether around the width, length, or at specific points on the higher or lower measurements.

We understand your perspective, as your cushion dimensions differ from what we offer on our website. We value your feedback and will share it with our team.

Thank you.

Washington
1 review
0 helpful votes
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Beyond Expectations
June 27, 2024

First time customer, and I am very happy with the fit, finish and quality of my firepit cover. It is a custom pit, so most commercially made covers don't fit perfectly. This cover was made to my exact specifications and arrived quickly. It fit perfectly and looks great, blending in with the backyard landscape colors. Definitely recommend!

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Granger! We're thrilled to hear that you're happy with our product and turnaround time! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Texas
1 review
0 helpful votes
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There was a hold up while they requested finer dimensions matching a picture that I sent them. They wanted more details for a better fit. I declined the tighter fit and my order was held up until in answered questions about whether I wanted anything added to my original dimensions. I missed that communication and that delayed the order a month.

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Lou, thank you for your feedback. We apologize for the delay in processing your order. We always strive to ensure our products meet your specifications, which is why we requested finer dimensions based on the pictures you sent. We understand this caused a hold-up, and we're sorry for any inconvenience this caused. We appreciate your patience and will work to improve our communication process to avoid such delays in the future. Thank you for bringing this to our attention.

North Carolina
1 review
0 helpful votes
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Custom RMHC Cover
June 27, 2024

The process went smoothly and the final product was perfect!

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kimberly! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Quality oroduct
June 27, 2024

Easy to order, fits perfectly, quality heavy-duty product.

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mari! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great engineering support. The design team truly wanted to ensure that my cover fit. And; it did.

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Norbert! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Better than expected
June 27, 2024

These covers fit my patio set perfectly! Prices were reasonable, and they are VERY waterproof! I wish there were more color choices buy they look amazing!

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kristi! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Love it!
June 27, 2024

We love our cover that we had made for our ice cream machine that we rent out. It's great material, great craftmanship, and they were great ant communicating with questions and concerns.

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kayla! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Virginia
1 review
0 helpful votes
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Very pleased with the purchase. The cushion thickness is excellent. Also, great workmanship on the custom cushions.

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Edna! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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Custom outdoor kitchen cover.
June 27, 2024

Good overall; lots of updates for custom outdoor kitchen cover.

Date of experience: June 17, 2024
Massachusetts
1 review
0 helpful votes
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Okay experience
June 27, 2024

I ordered a small over for my fire pit. I paid extra for expedited delivery but did not receive the item on day promised. Although there is a 2 inch extra added for adjusting cover, the material is so stiff that it takes too people to stretch it enough to fit over fire pit.

Date of experience: June 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Calla!We are sorry for any inconvenience that has been caused to you! We request you to use 'Help and support' option from your account in case of any issues with the product. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01