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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
1 review
0 helpful votes
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Good looking and great fit
June 27, 2024

Very satisfied with my grill cover. Great fit and happy that the company offers a variety of colors

Date of experience: June 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Thomas! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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Zipper
June 27, 2024

I placed the order, I wanted the zipper to start at the top and unzip from top to bottom. I was contacted by your design team. I was left with an understanding that they understood. Two weeks later I had to go through another part of the process concerning completing the order.After that the order was completed and shipped. I received it and the zipper starts from the bottom and zips up to the top. Opposite of what I wanted.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Raoul,

Thank you for taking the time to rate your purchase. We're truly sorry for the inconvenience you experienced with your product. We appreciate your detailed notes, and we can see that the zipper was clearly indicated in the mock-up. Despite this, we apologize if there was still an error with your order. We also regret the delay you faced. We've reached out to you via email, requesting a few details so we can promptly resolve this issue for you.

Best regards,
Covers & All

Ohio
1 review
0 helpful votes
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First time my covers fit
June 27, 2024

It's great to have covers that fit, that won't tear after winter because of ice

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
2 reviews
0 helpful votes
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Frustrating email contacts
June 27, 2024

The emails received were almost like they were written by AI or from a script. I wanted a simple one question answer and it seemed to take a while to get to the answer. The finished product was well made and delivered very quickly.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alan! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Fantastic
June 27, 2024

Great product easy to make a purchase great selection and styles to choose from

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Keith! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
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Excellent product!
June 27, 2024

Sturdy fabric, well made covers that fit perfectly! Easy to order and timely delivery.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathleen! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Alabama
1 review
0 helpful votes
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Repeat customer
June 27, 2024
Updated review

I like your sales and discounts and extremely fast delivery. The frequent sales are very helpful.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.


Very easy to order and your templates are extremely...
May 2, 2023
Previous review

Very easy to order and your templates are extremely helpful.

Date of experience: May 2, 2023
California
1 review
0 helpful votes
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Great service and quality
June 27, 2024

Overall very easy and quality is high. The app itself has input issues with the numbers and reloading where you lose your inputs which is frustrating. Final result more than makes up for the mediocre UX.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Howard! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Great communication
June 27, 2024

After purchasing covers for my patio couch and chairs, I ordered a cover for a corner chair. It is oddly shaped. I sent my measurements with a picture. The designer contacted me the next day for clarity. They've maintained regular contact, sent questions, and sketches to ensure a proper fit. It has been a little stressful on my end trying to get it right but I am confident in the process. I am pleased with the communication and service so far.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Torrie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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COSCO Outdoor recliner covers
June 26, 2024

Very well made. Fits perfectly to dimensions provided. Easy order. With the leg straps the grommets are not required for this application.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Eric! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kentucky
3 reviews
0 helpful votes
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Perfect
June 26, 2024

Great fit, thick and sturdy material, sturdy zipper and nice feel and color.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shirley! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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We needed to replace all the covers on our l-shaped sectional. I wasn't sure if the value of the covers would be worth the price, but it totally was. We are please with what we received. My only regret was not getting the sky blue color instead of the beige. However, we are accenting it with more pillows to give it color.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Erica! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Satisfied
June 26, 2024

The experience was easy and very pleasant. The website was very easy to navigate.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dorothy! We're thrilled to hear that you're happy with our service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

New Jersey
1 review
0 helpful votes
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Well made, thick cover
June 26, 2024

Easy to measure & order. Product exactly as expected. Will likely order covers for other things because they fit so much better than the low quality stuff at big box stores.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michelle! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

New York
1 review
0 helpful votes
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Excellent cover
June 26, 2024

Covers & all made a custom fit cover for a custom '74 vintage bronco. They did a gastric job, communicating with me every step of the way. They asked back and forth for specific dimensions, to be certain the cover would fit. Bravo, great job!

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lauren! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

GB
1 review
0 helpful votes
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High quality
June 26, 2024

Excellent product and service. Finish was immaculate. True to measurements. Much thicker fabric than competitors.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Grill cover
June 26, 2024

Minus 1 star overall only because I was sent an email to review order before completing that I never received. So order sat in limbo for 2 weeks until I called for an update. Problem then resolved. Order completed. Product just as ordered and expedited delivery.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! We're thrilled to hear that you're happy with our product! We apologize for the delay you experienced with your order. We did send an email to the registered email address for your review and approval, but it seems it did not reach you. Your feedback is valuable to us and helps us improve our processes. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Idaho
2 reviews
0 helpful votes
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Fabric is great
June 26, 2024

Don't fit but I probably didn't measure it right. Great product

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dawn! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Great Job
June 26, 2024

These covers came out perfect! They fit beautifully! Thank you!

Date of experience: June 16, 2024
New York
1 review
0 helpful votes
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Cover for difficult smoker
June 26, 2024

My smoker is a large backyard model with a counter weight. Very weird shape for a cover. With a lot of back and forth(which i was very impressed with) they gave me a great cover!

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rich! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01