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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Amazing covers
June 23, 2024

Am replacing the weathered patio furniture covers and took a chance on these- purchasing only wonder the most work out of the 12 - the fabric is stronger than the original and fit perfectly over the old cushions - they are pretty expensive though so I'll have to order the others over time - but i love them!

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathy! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Texas
1 review
0 helpful votes
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Patio Chairs
June 23, 2024

Web site is detailed so no mistakes. I am very happy with the product.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Daniel! We're thrilled to hear that you're happy with our product and website! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Florida
1 review
0 helpful votes
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Custom Tarps, Firepit covers, and more
June 23, 2024
Updated review

Everything I have ordered from Covers & All has been accurate sized, very well constructed, and of high quality materials! I am a satisfied customer and already have more orders in mind.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We're thrilled to hear that you're happy with our products! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01


On time and well made!
April 1, 2022
Previous review

One of the few places that I found online that gave me the options and sizes I wanted at a reasonable price.
Great products!

Date of experience: April 1, 2022
Maryland
1 review
0 helpful votes
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Very easy to order the product.
June 23, 2024

The website is very clear. The way I was able to place the order and the way the website guided me made it very easy.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your kind words about our website, Allison! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase. Please visit our website: https://tinyurl.com/RRev01

New Jersey
1 review
0 helpful votes
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Great Customer Service
June 23, 2024

This team was super responsive, communicative and spot on with my custom sun shade. Great work!

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Joseph, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:
https://tinyurl.com/RRev01

Nebraska
1 review
0 helpful votes
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Cushion cover
June 23, 2024

I'm very pleased with my new cushion cover! This was the first time I used Covers & All and was very unsure about how it was going to fit, look and If I was going to like. But when I received it it fit like a glove and looks wonderful.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Susan! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Texas
1 review
0 helpful votes
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Positive Experience
June 23, 2024

Received exactly what I ordered and the covers fit perfectly. I am a repeat customer.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Katye! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

New York
1 review
0 helpful votes
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Quality Product! Quality Customer Service!
June 23, 2024
Updated review

I've bought several covers over the years and never had a single bad experience!

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:
https://tinyurl.com/RRev01


Excellent Product
September 5, 2022
Previous review

Excellent Product - Easy User Friendly E-Commerce Process

Date of experience: September 5, 2022
California
1 review
0 helpful votes
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Perfect Fit
June 23, 2024

Perfect fit. Wonderful attention to detail. Worked with us closely to ensure it fit the first time.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Mike, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Texas
1 review
0 helpful votes
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Perfect fit and Great Quality
June 23, 2024

I was hesitant at first but I am so glad I purchased from Covers and All. All you have to do is be accurate in your measurements and you will be thrilled. The cover is tough, well, made, easy to install and it fits like a glove.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Pennsylvania
1 review
0 helpful votes
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Firepit cover
June 23, 2024

Cover came pretty quick. I opted for the highest tier cover cus the original that came with it was chintzy n ripped after first season. Really pleased with fit and appearance. Material its made out of looks and feels really durable. Very pleased.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Massachusetts
1 review
0 helpful votes
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Better than expected!
June 23, 2024

The covers are a perfect fit, made from high quality materials with more robust zippers than the original covers. They arrived exactly when they were supposed to arrive. We are very pleased.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dan! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Connecticut
1 review
0 helpful votes
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The ordering process was very efficient and I was pleasantly surprised in how quickly I received by seat cushion cover.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lynden! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Love My Cover
June 23, 2024

Very well made and beautiful color. I will order from this company again.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robin! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Connecticut
1 review
0 helpful votes
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Quality product and service
June 23, 2024
Updated review

Covers&All are very concerned about details and designs. They will confirm measurements and make sure they have the exact image of what is being covered. I have used them a few times and their covers have been exact and high quality.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Randy! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01


Handling an odd shaped BBQ and making it look easy
April 19, 2024
Previous review

Covers & all was particularly interested in the item needing coverage and making sure they I was sending the correct measurements. Their attention to detail was excellent.

Date of experience: April 9, 2024
New York
2 reviews
0 helpful votes
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Outdoor replacement covers
June 23, 2024

The product was great! It was just a little confusing placing the order. Otherwise, very satisfied with the product.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear Agnes. Thank you for your feedback! We're thrilled to hear that you're very satisfied with the product. We apologize for any confusion you experienced while placing the order. Your feedback is invaluable, and we're working to make the ordering process smoother. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Pennsylvania
1 review
0 helpful votes
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Great
June 23, 2024

Very happy with purchase. Needed a cover for my teak patio furniture.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Margaret, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:
https://tinyurl.com/RRev01

Illinois
2 reviews
0 helpful votes
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Super choice of fabrics, easy to order, fairly quick response.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Susan, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:
https://tinyurl.com/RRev01

Florida
1 review
0 helpful votes
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Review
June 23, 2024

Good customer service. Staff verified order details to ensure accuracy of order.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:
https://tinyurl.com/RRev01

New York
1 review
0 helpful votes
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Cushion covers
June 23, 2024

It was easy to order & the products are great! Durable & well made

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!