Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,043
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Ben E.
Unfollow Ben E.
Share Review
Report Review

10 out of 10
August 22, 2025
Updated review

Customer service, quality, attention to detail. Covers and all does it all! Thank you for a great custom product

Date of experience: August 12, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Ben! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Thank you!
August 2, 2025
Previous review

Thank you! I lost my cushions in the Altadena fires and I am happy to reorder with you. Great work

Date of experience: July 23, 2025
California
1 review
0 helpful votes
Follow Kelly N.
Unfollow Kelly N.
Share Review
Report Review

Perfect Fit & Excellent Quality!
August 22, 2025

I recently ordered a custom BBQ island cover from Covers & All, and I couldn't be happier with the entire experience. The cover fits beautifully. The quality of the material and craftsmanship exceeded my expectations. Communicating with the designer through their portal was efficient and proved to be effective. He was very precise and helped me understand which measures to take and the importance of getting it right. Now I see why, as the cover fits as if the designer was onsite to construct it. The ordering process was straightforward, the turnaround time was great, and the price was very reasonable for such a well-made product. I highly recommend Covers & All to anyone looking for a durable, custom-fit cover.

Date of experience: August 12, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Kelly! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
Follow Billy K.
Unfollow Billy K.
Share Review
Report Review

Well made custom car covers
August 21, 2025

Covers & All delivered an easy ordering experience, confirmed measurements and design before moving forward and delivered a week made, high quality cover.

Date of experience: August 11, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey BIlly! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
Follow Jack B.
Unfollow Jack B.
Share Review
Report Review

Great Accessory For Our Pool Area.
August 21, 2025
Updated review

Ordered our new custom air conditioner cover in gray, with a nice dolphin logo. It complements our pool area well. Well worth the money spent. This is a very well-made cover that was produced quickly and shipped very quickly, as well. We're very satisfied and the cover has already drawn comments from visiting family members.

Date of experience: August 11, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Jack! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to maneuver site and straight-forward ordering
August 5, 2025
Previous review

Easy to maneuver site and straight-forward ordering.

Date of experience: July 25, 2025
California
1 review
0 helpful votes
Follow Rick D.
Unfollow Rick D.
Share Review
Report Review

Excellent outcome!
August 20, 2025

Wow... from the time I asked for a quote and time I received my custom cover for my outdoor BBQ my interaction with customer service and the fit, quality of the final product was outstanding! I needed a custom cover because my BBQ, while in great shape, was 25 years old and the manufacturer no longer made a cover. I tried generic covers but they were too large and not fitted well enough - were always getting blown off by the wind. I sent pictures of my BBQ with dimensions and Custom Covers came back with a mock up of the cover with questions in a very timely manner. I approved the final mock up and they went to production and I had my cover within a week for a very reasonable price. Nice work and will recommend you and use you again!

Date of experience: August 10, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Rick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review

Never again
August 20, 2025

Fabric longer on one side on both shades. Fabric not cut straight on length. So at the end of the day, all rolled up they both hang longer on one end. So embarrassing! What happened to quality control? No instructions! What are the use of the bungee cords?

Date of experience: August 10, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hi Daniel! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

New Jersey
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

Need improvement with tiedown locking system
August 20, 2025
Updated review

These are one tough fabric a bit oversized? But the tie downs are a little weak I would have used a single. 125" sheath cable steel wrap with metal clamp-lock. This planet comes with wind installed at times and those weak plastic clamp locks will just slip apart. Oh look honey on the neighbors car next door our covers are there, quick get them. Please take time to redesign the hold down system, it's not very difficult. Thank you!

Date of experience: August 10, 2025

It was very simple to order anf with a discount that...
August 3, 2025
Previous review

It was very simple to order anf with a discount that made it much welcoming.

Date of experience: July 23, 2025
Georgia
1 review
0 helpful votes
Follow CJ H.
Unfollow CJ H.
Share Review
Report Review

Good overall
August 20, 2025

Tarp was received 4 days earlier than projected. Workmanship, stitching, grommets are all done well. I ordered 28 x 11, but received 28 x 12. The material was scuffed in several places apparently during manufacturing because the bubble wrap around it and outer shipping bag was in tact.

Date of experience: August 10, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hi Charles! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Wisconsin
1 review
0 helpful votes
Follow bea F.
Unfollow bea F.
Share Review
Report Review

Great company.
August 20, 2025

This company has covers for practically everything. Always highly satisfied with my purchases.

Date of experience: August 10, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Bea! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
Follow Dan P.
Unfollow Dan P.
Share Review
Report Review

Easy order.
August 20, 2025

Very easy to order. No issues. Easy to install. Reasonable shipping time. Came very well packaged.

Date of experience: August 9, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Dan! We are delighted to hear that you are pleased with our ordering process, product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
Follow Brad N.
Unfollow Brad N.
Share Review
Report Review

BBG Cover
August 18, 2025

The company has many custom options to choose from. I designed the cover, sent to them and they sent me a rendering to review and approve. Worked out very well and i am pleased.

Date of experience: August 8, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Brad! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Share Review
Report Review

Professional
August 18, 2025
Updated review

They take the time to make your cover perfect. We exchanged pictures and dimensions numerous times to ensure I got what I wanted. Third time I have done business with them, and each time has exceeded expectations.

Date of experience: August 8, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey John! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Took a little time to checkout
March 16, 2025
Previous review

Took a little time to checkout.

Date of experience: March 6, 2025
New York
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

After purchasing cover needed to modify the rendering. People on phone speak terrible English making it difficult. After modifying I am waiting for delivery. Then call them to find out they want $ 5.82 for modifications which wasn't told to me originally. There website has no link to make that payment and it took 5 calls for them to send me a link. I sent the money and 2, weeks later called looking for my delivery. They couldn't find payment that was made. I then had it with the group of idiots and went to cancel my order. Then they said will send the cover anyway even they I paid the extra amount. Finally got it 2 months later and it blows of the grille with the slightest wind. GARBAGE!

Date of experience: August 8, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hello David, we sincerely apologize for the inconvenience caused to you. We always strive to deliver the product as per the customer’s approved details and aim to provide efficient service to every customer. It is very unfortunate that you have faced this issue. Please be assured that our team will contact you soon to investigate and address your concern.

Texas
1 review
0 helpful votes
Follow Matthew W.
Unfollow Matthew W.
Share Review
Report Review

Shade Sailing Away
August 17, 2025

Ordered a triangular shade sail for my side yard. Size was a bit off and too many D rings so Covers and All gladly replaced. Shade sail is great looking and durable and came at a great price. When ordering just make sure you're clear on sizing and D ring placement. Purchasing the hanging hardware may be a wise choice for those that aren't that handy, I rigged mine up myself. Again, great product and great price.

Date of experience: August 7, 2025
California
1 review
0 helpful votes
Follow Edward A.
Unfollow Edward A.
Share Review
Report Review

Custom covers fit perfectly!
August 17, 2025

The questions asked by the CSR regarding our custom measurements assured me that we were going to have the right fit. Sure enough, the covers fit perfectly.

Date of experience: August 7, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Edward! Thank you so much for your kind words! We’re glad our team’s attention to detail helped ensure the perfect fit for your custom covers. It’s wonderful to know you’re happy with the result, we look forward to serving you again!

Oregon
1 review
0 helpful votes
Follow Mike W.
Unfollow Mike W.
Share Review
Report Review

Material dissatisfaction
August 17, 2025
Updated review

We've ordered many covers before. All where great. This one for some reason was lighter weight and had an elastic band on the bottom which makes it very difficult to put on and take off

Date of experience: August 7, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Mike! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


Quick and easy
July 31, 2025
Previous review

Quick and easy

Date of experience: July 21, 2025
Florida
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Ordering is super easy
August 17, 2025

Easy to understand website and ordering instructions/assistance. Will be ordering again. Thanks your for great product and customer support.

Date of experience: August 7, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Michael! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
Follow Laura E.
Unfollow Laura E.
Share Review
Report Review

I appreciate the back-and-forth to try and get the dimensions right but it still didn't end up fitting right in the end. When spending 345 USD it should fit just right!

Date of experience: August 7, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hi Laura, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Pennsylvania
1 review
0 helpful votes
Follow Bill Y.
Unfollow Bill Y.
Share Review
Report Review

Ordered 2 chaise lounge covers, a table cover, and two stacked chair covers. Despite giving them the many measurements they requested, I was repeatedly asked for information that I had already provided. Communication was difficult, as production is in India, and they apparently use translation software for email. After expressing my displeasure at the process, I was handed off to someone at Group Bayport, the parent company in Georgia. Despite being told that she would manage my order, I never heard from her again. In the end, only the table cover fit well. They insist on adding to the measurements to allow the covers to be taken on and off easily, but it simply makes them baggy, with the bottom of the cover laying on the ground.

Date of experience: August 7, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hi Bill, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Virginia
1 review
0 helpful votes
Follow Thomas T.
Unfollow Thomas T.
Share Review
Report Review

No after product delivery support!
August 17, 2025
Updated review

Ordered a custom tapered Fire Pit cover, but received a rectangular cover which wasn't what I needed or ordered!

Date of experience: August 7, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Thomas! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


Very easy to work with to order the cover
July 31, 2025
Previous review

Very easy to work with to order the cover - understood what I wanted!

Date of experience: July 21, 2025