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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Another great product. The umbrella cover i ordered arrived on time, was exactly what I ordered and the quality exceeded my expectations.
Very easy to order and great prices. This is my fifth order from Covers & All. Their products are excellent and they have excellent customer service.
Customer service were really polite and customer oriented, all changes I requests I made were attended on time, definitely I will keep your store as a first choice on future purchases.
Hey Jorge! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We got exactly what we expected and right on time. Nice quality product - we got a heavy duty cover to fit our 70" linear fire table. Fits great and seems sturdy enough to use for the Wisconsin winter.
Hey Ron! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I purchased two outdoor roller shades with roll up/down wands. When the shades arrive there were no install instructions, directions, links to videos, or any thing in the tube with my over $300 order. I used the Covers and All Chatbot, email, phone service multiple times and NONE of the support staff had a clue on what an "outdoor shade" was, nor were they able to send me the correct information on how to use all the parts included in the two shades. EVERY SINGLE SUPPORT PERSON I talked or chatted with was fixated on instructing me how to do an "outside mount" for a shade and kept sending me videos on that. They apparently have no instructions how to install an outdoor shade, nor how to use all the multi use parts. I ended up looking at their competitor's site (Coolaroo) and copied their instructions on how to hang the shades. Mostly it was by guesswork and what should have taken less than an hour took me over 4 hours to work to do this alone. This is by far the worst lack of product instruction considering how much I spent that I've ever encountered. Each customer rep was friendly, but they had no clue. I'd never order anything from them again.
Hi Jill, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Was notified every step of the way starting with the placement of my order. Everything the company said happened. On time and at a very reasonable price.
Hey Edward! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is like my 5th cover from them. I'll always replace my covers with Covers & All.
Hey Trudi! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The drawstring is not a good idea. Opt for the eyelets. Drawstring options are basically useless
Hi Andrew, Thank you for sharing your feedback. We're sorry to hear that the drawstring option did not meet your expectations, and we appreciate you taking the time to let us know.
To better understand the issue and assist you further, could you kindly elaborate on the specific concerns you encountered with the drawstring? Additionally, we recommend raising a support ticket directly from your account so our team can review the details and explore possible solutions or alternatives.
Your input is valuable in helping us improve both our products and services, and we’re here to ensure you’re fully supported.
Pretty good. Had to delete all info once and start over. Overall, a success!
Easy order with a decent website for use. Several choices of materials and colors.
Thank you for your kind words! We're glad to hear you found the ordering process easy and the website user-friendly. It's great to know that the range of materials and color options met your needs.
We truly appreciate your support and look forward to serving you again in the future.
Better than expected. Great customer service. Quality material and workmanship.
Hey Karl! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Everything was easy - from ordering to making adjustments to shipping process.
Hey Kevin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
How to ensure I will get a zipper for easy access and tie downs was confusing.
Great overall experience and helpful when I called w questions
Hey Denice! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
A little hard to get started but hopefully will be happy with product
Fit like a dream, heavy material and completely satisfied my needs - now I can keep my bulky potting cart outside, freeing up space in my shed!
Hey Rachel! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order. They double check that the sizing is right which helps as ours needed a slight size adjustment.
Hey Judith! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Purchased covers before and they were exactly what we needed. Fabric is great. Easy to cover and uncover chairs.
We were buying this L-shaped cover for our new boat seats. They patiently worked with us, through 3 separate drafts, until we were able to get measurements correct for a perfect fit.
Thank you, Robyn, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
This site was very easy to navigate and I was able to find exactly what I needed.
Covers & all made a quality cover in a short amount of time. They communicated directly about specs and even sent a sketch prior to production. I am very happy with the quality of my custom covers and they fit perfectly.
Hey Amanda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to use website and product is excellent. Perfect fit and finish. Would highly recommend. Will use again
Hey Andrew! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This was a very professional experience for me. Custom covers that are functional too
Hey Scott! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Customer service, quality, attention to detail. Covers and all does it all! Thank you for a great custom product
Hey Ben! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you! I lost my cushions in the Altadena fires and I am happy to reorder with you. Great work
I recently ordered a custom BBQ island cover from Covers & All, and I couldn't be happier with the entire experience. The cover fits beautifully. The quality of the material and craftsmanship exceeded my expectations. Communicating with the designer through their portal was efficient and proved to be effective. He was very precise and helped me understand which measures to take and the importance of getting it right. Now I see why, as the cover fits as if the designer was onsite to construct it. The ordering process was straightforward, the turnaround time was great, and the price was very reasonable for such a well-made product. I highly recommend Covers & All to anyone looking for a durable, custom-fit cover.
Hey Kelly! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers & All delivered an easy ordering experience, confirmed measurements and design before moving forward and delivered a week made, high quality cover.
Hey BIlly! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Thomas! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!