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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Cover is great. The payment platform could be improved, but I overall very satisfied.
The website was easy to use when entering the sizes that I needed, and shipping was quick.
Hey Giselle! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The online order process was a breeze. The company used my measurements and photos to make a perfect cover. Shipping was quick, quality is great. I couldn't recommend them more highly.
Hey Eric! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
They verify measurements and make sure they understand what you want. I had ordered pillows on one order because I thought that was what they were. They helped me with what I really needed. The material is top notch and the covers are beautiful. If there is ever an error in the dimensions, it is not theirs because they verify and verify again
Hey Audrey! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
After sending in my measurements, I was contacted through email about some inconsistencies. They were very thorough and we emailed back-and-forth until we finally made sure all of the measurements were correct. The cover arrived and fits like a glove. Highly recommended.
Hey Lisa! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Be Aware this company will not give a refund. I will never do business with them again.
Hi William, Thank you for your feedback, and we’re sorry to hear you're dissatisfied with your experience.
We’ve reviewed your order and understand your concerns. As noted on our website, the cover is included as part of the kit and is custom-made to order. Due to the nature of custom products, we are unable to accept returns, which is also clearly stated in our return policy.
We truly regret any frustration this has caused and appreciate you taking the time to share your thoughts. Your feedback has been noted and will be shared with our team for continued improvement.
Simple to order... put in the dimensions (of a homemade wood table with unusual dimensions)... asked for elastic corners... fits like a glove...
Hey Marion! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fits our outdoor set perfectly. Went back and forth with getting the measurements exactly right, and it was delivered within a week of ordering! I couldn't be any happier with this experience. The cover is well made, completely water proof.
Hey Brenda! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover is for the exact grill shown but it is way too big for it. Not a snug or good fit at all.
Hi Luis, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Product made too big, and material is very thin and ripped easily
Hi Alexis, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
This cover is amazing-exactly what I needed, fits like a glove and the heavy duty material is perfect for new england winter. All at a great price! Thank you!
My experience was awesome. I had to contact the company about four times because the bar was L-shape with a lot of different sizes to be design in order for it to fit. Once the size measurements was right the cover turned out perfect. Thanks Coverandall for your service.
Hey Basheva! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am so pleased with my new cushion covers. I was worried about getting a perfect fit with my existing cushions but the company had excellent communication with me to get it exactly right! Also there was no additional charge to add welting- that's great! And the production and delivery were prompt.
Hey Susan! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order and arrived as expected.and was easy to put on and pull off.
Hey Beth! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have ordered multiple covers, and they are always the best. Even if the measurement is a little off at no fault to Covers & All, they are always so helpful and accommodating. I highly recommend.
Hey Jeff! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordering was simple. By sending them pictures of what I was trying to cover, they checked and double checked to assure I was getting what I wanted. Will purchase from them again the next time I need a cover for anything!
Hey Michael! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
When I ordered they gave me a delivery date that was approximately 3 weeks out, my covers arrived in 2 weeks… They fit perfectly and are manufactured exactly the way I wanted them
Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Another great product. The umbrella cover i ordered arrived on time, was exactly what I ordered and the quality exceeded my expectations.
Hey Thomas! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy to order and great prices. This is my fifth order from Covers & All. Their products are excellent and they have excellent customer service.
Customer service were really polite and customer oriented, all changes I requests I made were attended on time, definitely I will keep your store as a first choice on future purchases.
Hey Jorge! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We got exactly what we expected and right on time. Nice quality product - we got a heavy duty cover to fit our 70" linear fire table. Fits great and seems sturdy enough to use for the Wisconsin winter.
Hey Ron! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I purchased two outdoor roller shades with roll up/down wands. When the shades arrive there were no install instructions, directions, links to videos, or any thing in the tube with my over $300 order. I used the Covers and All Chatbot, email, phone service multiple times and NONE of the support staff had a clue on what an "outdoor shade" was, nor were they able to send me the correct information on how to use all the parts included in the two shades. EVERY SINGLE SUPPORT PERSON I talked or chatted with was fixated on instructing me how to do an "outside mount" for a shade and kept sending me videos on that. They apparently have no instructions how to install an outdoor shade, nor how to use all the multi use parts. I ended up looking at their competitor's site (Coolaroo) and copied their instructions on how to hang the shades. Mostly it was by guesswork and what should have taken less than an hour took me over 4 hours to work to do this alone. This is by far the worst lack of product instruction considering how much I spent that I've ever encountered. Each customer rep was friendly, but they had no clue. I'd never order anything from them again.
Hi Jill, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Tom! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!