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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Maryland
3 reviews
0 helpful votes
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Tarp
September 10, 2024

Great price. Fast shipping. Thanks for having a good product to buy.

Date of experience: August 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

Missouri
2 reviews
0 helpful votes
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I wanted a cover that would fit my Broil King Baron grill, with the side tables folded down. It was impossible to find a ready-made cover that fit... then I found Covers & All. I entered the exact measurements and placed my order. A few days later my cover arrived. The.grill cover is very well made and fits perfectly. It has handles on the sides which make it easier to take off and a long zippered compartment on the front or back to store accessories. This was a far better product than I expected. Delivery was very quick as well.

Date of experience: August 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Leslie! We are delighted to hear that you are pleased with our produc and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Absolutely the greatest products, service and coupon discount offers. I have and will continue to purchase from Covers & All!
Michael
New Jersey Resident

Date of experience: August 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
3 reviews
1 helpful vote
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The product fit perfectly
September 10, 2024

I will definitely use this company again. My only concerned is although the product is good quality I don't know how well it will fair in our Arizona summer! The next time I order, I will see if they have a canvas type material..

Date of experience: August 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
1 review
0 helpful votes
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Overall good
September 10, 2024

It is a few inches shorter than the size that I ordered that other than that I love how thick the material is and I think it'll work great to keep things covered this winter

Date of experience: August 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

North Carolina
1 review
0 helpful votes
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Pleasantly Surprised
September 10, 2024

Ordering was simple and easy. Loved being updated on my order without prompting

Date of experience: August 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peggy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New Jersey
1 review
0 helpful votes
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Custom fire pit cover
September 10, 2024

Ordering was easy and arrived when promised. The workmanship was excellent as well.

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sherry! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great
September 10, 2024

Accurate to exact measurements. Color was correct. Fast!

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Great fit
September 10, 2024

Ordered five covers - they all fit perfectly. Very happy with the color and quality of the fabric- the stitching and overall quality are all very good

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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It fits. I like the color. It arrived quickly. It provides the protection I needed. Xxxcccnnnn nnnmmmm ghgggg. Xxxcccc. Ghfhvfddyhrtyhh.

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Charlton! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Firepit Cover
September 10, 2024

Found on line. Good instructions on size measurements. Ordered came in as required early.

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! Thank you for your review! We're thrilled to hear that the size measurements were accurate and that your order arrived early ensuring a positive experience. If you have any other feedback or need assistance with anything else, feel free to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Great Product!
September 10, 2024

The covers I purchased were custom made using the Cover Max material. I have to say that these covers fit perfectly! One was made to cover a cotton candy machine and the other was made to cover a sno cone machine. The material is tough but also flexible and these covers are manufactured wonderfully!

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey username! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Meticulous customer service
September 9, 2024

The end product is excellent and much of that is due to the apparent preoccupation of the customer service people to ensure they are making the covers exactly to specifications. We are very happy with our covers. One suggestion is that the company could make it clearer to people who are ordering, that if they want the cushions to be tight, they need to make them a little smaller. They cut the cushion covers exactly the specs that you send. If you want them a bit tighter, you have to reduce some of the measurements by a half inch or so. Which they did for me! We are very happy.

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Traci! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. We appreciate your suggestion. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Fits great, works perfectly
September 9, 2024

My second order from Covers, this time for a fire table cover. Excellent customer service to get the correct design and ensure accurate measurements. It works perfectly, waterproof, quality construction and matches my furniture covers. All of the covers I've purchased will protect my investments in furniture and fire table for years to come! I definitely recommend Covers and All.

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kat! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive.

Pennsylvania
1 review
0 helpful votes
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Perfect!
September 9, 2024

Just as described and is very sturdy! I would order from here again!

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kitty! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Perfect!
September 9, 2024

I requested a couple of custom features and they accommodated. They asked clarifying questions and provided a mockup of what it would look like. The result beat expectations!

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Luke! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
3 reviews
0 helpful votes
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Easy to order and quick service
September 9, 2024

Very easy to understand how to measure and all the options available for our Pergola cover and roller shade. Great Price and Great Service.

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

Maryland
1 review
0 helpful votes
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Great
September 9, 2024

I order chair and couch covers and when I finished my order I noticed I selected the wrong color on the couch covers, so I called and was able to talk to someone right away and get the order fixed. Great customer service, and the product seems great so far.

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Laurel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
4 reviews
0 helpful votes
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Recommend Covers &All
September 9, 2024
Updated review

Like the website. Ordering was a breeze. Item arrive relatively quickly given it had to be shipped from half way around the earth! Highly recommend!

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tedd! We're pleased to know that you found our website user-friendly and happy with the service. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Like the website and ease of ordering
July 6, 2022
Previous review

Like the website and ease of ordering.

Date of experience: July 6, 2022
California
1 review
0 helpful votes
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Quality Cover for a Great Price
September 9, 2024

Customer service was very helpful. There was a slight issue with the measurements but a quick call to the company cleared it all up. My cover was shipped to me quickly

Date of experience: August 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Maria! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!