Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,057
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Share Review
Report Review

The level of expertise and professionalism was impressive. We absolutely love the cover we received.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
Follow Mike E.
Unfollow Mike E.
Share Review
Report Review

I'm extremely happy
September 11, 2024

I'm using this to cover my well and pressure tanks. It's a high wind area, so I ordered it long in height. It pulls down tight, I put a layer of dirt around the bottom to seal it off so nothing including the wind gets under it, then because of the odd shape it's covering, I put two straps around to keep it tight. I couldn't be happier! This is awesome! I'll be back again when the sun finally weakens it some day! The customer service during the design and ordering phase was phenomenal. Thank you!

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Ryan P.
Unfollow Ryan P.
Share Review
Report Review

Better than what I ordered
September 11, 2024

Ordering new covers for our businesses ice cream machines was easier than I thought. The process was quick and easy and the product arrived quickly. Both covers look great and add professionalism to our business.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ryan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Share Review
Report Review

Experience
September 11, 2024

Great interactive app and the process was extremely easy. I had it customized with families last name and the outside and looks great. Came with a Carrie bag for storage overall product meet exceeds expectations.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Tennessee
1 review
0 helpful votes
Follow Stephanie Z.
Unfollow Stephanie Z.
Share Review
Report Review

Porch Swing Cover
September 11, 2024

Looked everywhere for a fitted cover that would look nice & withstand the elements for my porch swing. This is perfect! Ordered to size, arrived quickly! Highly recommend!

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

NL
1 review
0 helpful votes
Follow Pieter U.
Unfollow Pieter U.
Share Review
Report Review

Perfect as requested
September 11, 2024

Order and products as requested, fit nicely, looks good. Just as I hoped for.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Pieter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
2 reviews
0 helpful votes
Follow Scott J.
Unfollow Scott J.
Share Review
Report Review

Would purchase from this company again.
September 11, 2024

The website was easy to use to purchase custom size covers. I forgot to add some information for personalization, but customer service rep reached out right away to take care of that. Final product came out great!

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
Follow Dusty T.
Unfollow Dusty T.
Share Review
Report Review

New couch cushion covers
September 11, 2024

Ordered new outdoor couch cushion covers. They came quick, made of good material and all fit as they should have!

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dusty! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
Follow Debbie Q.
Unfollow Debbie Q.
Share Review
Report Review

Love These Products
September 11, 2024

Great Website. Provides detailed informtion on how to measure. Clean, clear, concise and simple to order.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Debbie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Ohio
1 review
0 helpful votes
Follow Andrew D.
Unfollow Andrew D.
Share Review
Report Review

Couldn't be happier.
September 11, 2024

I wasn't sure what to expect when I placed my order. When I received my covers they were better than expected. The material and color are perfect. I'll be ordering again after I make another outdoor sectional.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
Follow Kathy F.
Unfollow Kathy F.
Share Review
Report Review

Perfect covers
September 11, 2024

The cushions covers were a perfect fit and the quality was more than I expected!
I'll recommend!

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Nice Product
September 11, 2024

Satisfied with the quality and ease of purchasing. Quick turnaround on the order as well.

Date of experience: August 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
2 reviews
0 helpful votes
Follow Debbie Y.
Unfollow Debbie Y.
Share Review
Report Review

Awesome
September 11, 2024

Great quality and fast service! Would recommend, Thank you!

Date of experience: August 31, 2024
California
1 review
0 helpful votes
Follow Jessica K.
Unfollow Jessica K.
Share Review
Report Review

Great product, arrived quickly
September 11, 2024

I bought an outdoor daybed I couldn't find a cushion the correct size for and ordered a custom dog bed cushion. It fits perfectly. It was a fraction of the price of anything similar but found.

Date of experience: August 31, 2024
Colorado
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

Nice Custom Fit
September 11, 2024

I needed a cover for a large winch mounted on a vehicle trailer. The winch is a large 18K pound capacity winch and finding a cover to fit over it has been difficult. The process of loading the winch dimensions into the order was easy and the cover fits great. It's a nice fit, not too snug, but tight enough that it will not slip off at highway speeds. Thanks.

Date of experience: August 31, 2024
Tennessee
1 review
0 helpful votes
Follow David X.
Unfollow David X.
Share Review
Report Review

Covers for patio furniture
September 11, 2024

They were perfect! This is the second order I've made from them

Date of experience: August 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
2 reviews
0 helpful votes
Follow Eileen I.
Unfollow Eileen I.
Share Review
Report Review

Great customer service
September 11, 2024

The team took the time to check all measurements and asked key questions to ensure covers fit perfectly.

Date of experience: August 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Eileen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Hampshire
1 review
0 helpful votes
Follow Herb U.
Unfollow Herb U.
Share Review
Report Review

The tools to specify the measurements required were simple to understand and use. And the cover fit perfect.

Date of experience: August 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
Follow Debbie L.
Unfollow Debbie L.
Share Review
Report Review

Good quality and good service
September 10, 2024

Easy to follow directions and all directions were followed

Date of experience: August 31, 2024
California
2 reviews
3 helpful votes
Follow Lin Z.
Unfollow Lin Z.
Share Review
Report Review

Very Good
September 10, 2024

Received samples. Thank you! Wish to return samples to you. I decided to order from another company with a better price.

Date of experience: August 31, 2024