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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Minnesota
1 review
0 helpful votes
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Couch cover
September 12, 2024

Excellent! The covers fit very well and the color was perfect.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Awesome job
September 12, 2024

The covers are awesome! We are impressed with the quality of the fabric and accuracy of the size!

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alana! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Furniture covers
September 12, 2024

A lot of back and forth. Didn't feel understood. Very courteous though. The covers are of very high quality and I'm very happy with them.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Scott,

Thank you for sharing your feedback; we truly appreciate the time you've taken. We understand there was a lot of back and forth from our side, but it was done to ensure we fully understood your exact requirements and that the cover was made correctly. We are taking this as an opportunity for improvement. We're pleased to hear that you're happy with our process and the quality of our covers. If you have any further questions, we're here to help.

Puerto Rico
1 review
0 helpful votes
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Good quality
September 12, 2024

Ordering was easy. I love your system for inputting measurements. Fits well.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kimberly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Exactly what I ordered
September 12, 2024

Second time ordering and both have been excellent fit and quality

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Roland! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Impressed
September 12, 2024

I had a very custom design fior my shade sail and it took more back-and-forth than I'd imagined BUT... TBH they caught a mistake in my measurements and double-checked every variable with me before cutting cloth... I was annoyed at the delay(s) but the wait was well worth it. It came out just right (ie: better than I had designed). I will order with them again!

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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The best experience I've had.
September 12, 2024

Quick and easy measuring. It was a breeze. Thank y'all for the great product

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Darin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

North Carolina
1 review
0 helpful votes
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Great!
September 11, 2024

Arrived quickly and was exactly what I wanted. Very sturdy material and fits the space perfectly.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Erika! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Chair covers
September 11, 2024
Updated review

Easy to follow instructions on how to custom measure our stacking chairs. Cover arrived in about 2 weeks and the custom cover fit perfectly.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Great Quality
June 18, 2022
Previous review

Very pleased with the table cover. We got what we paid for. Great quality of material and manufacture.

Date of experience: June 17, 2022
Colorado
1 review
0 helpful votes
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Issue with moisture on cushions solved
September 11, 2024

Customer support was great. I had issue with covers and moisture. They responded and followed up to help resolve. Solution was to send blow up pill to create gap for air to circulate. This worked a small additional step but fixed problem and no more wet cushions.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Great custom cover
September 11, 2024

Great step by step directions to measure. High quality materials used. Looks great! Highly recommend.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gail! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Tennessee
1 review
0 helpful votes
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Unique
September 11, 2024

The website is easy to navigate and great place to get the best cover.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Georgia
1 review
0 helpful votes
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Great quality products
September 11, 2024

Arrival of my order took longer than I expected since I thought the company was in the state of Georgia. Found out later it was shipping from Dubai. Worth the wait and very happy with the quality of the finished product.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tj! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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I was happy to have found this site.
September 11, 2024

I liked the options available in terms of fabric, grommets or no grommets, elastic at the base or no elastic and tie downs or no tie downs. I also liked the color options.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Pat! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Easy ordering
September 11, 2024

Easy ordering good instructions for measuring. They double check the measurements so you receive covers that fit perfectly. Very easy process.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Patricia! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
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Fit well
September 11, 2024

When you customize a cover it takes a lot of back and forth. Happy with finish.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joseph! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Easy to measure and choice the correct cover for our grill
September 11, 2024
Updated review

If you are looking for a grill cover that fits your specific model this is a good company to use. The website gives complete instruction on how to measure, pick your material and color.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Linda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Not a very user friendly website
October 25, 2022
Previous review

Not a very user friendly website

Date of experience: September 24, 2022
California
1 review
0 helpful votes
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Works great, custom fit
September 11, 2024

Got a custom cover for my Skutt Kiln and it fits perfect tho I wish the bottom ties went all the way thru around the bottom edge so I could pull it tighter. The strings are sewn in on each side but only about a foot of string so I can only tighten in a few inches on each side. Quality of material seems good, stitching also looks good.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brittany! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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The level of expertise and professionalism was impressive. We absolutely love the cover we received.

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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I'm extremely happy
September 11, 2024

I'm using this to cover my well and pressure tanks. It's a high wind area, so I ordered it long in height. It pulls down tight, I put a layer of dirt around the bottom to seal it off so nothing including the wind gets under it, then because of the odd shape it's covering, I put two straps around to keep it tight. I couldn't be happier! This is awesome! I'll be back again when the sun finally weakens it some day! The customer service during the design and ordering phase was phenomenal. Thank you!

Date of experience: September 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!