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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Ohio
1 review
0 helpful votes
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Pool cover
September 12, 2024

Completely satisfied. Just as advertised. Very sturdy cover

Date of experience: September 2, 2024
South Carolina
1 review
0 helpful votes
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Great quality!
September 12, 2024

Great Quality! Very waterproof. Works well to keep cushions dry.

Date of experience: September 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Randall! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Perfect
September 12, 2024

So far it's been an easy process. It fit perfectly. It should be the last cover I need for this particular item.

Date of experience: September 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New Jersey
1 review
0 helpful votes
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Perfect Fit Found
September 12, 2024

Our fire pit is a bit of an odd size not readily available was custom made by Covers & All

Date of experience: September 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Eneida! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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Satisfied.
September 12, 2024

Great experience with this company. I would definitely order again.

Date of experience: September 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Penny! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Everything went smoothly.
September 12, 2024

The site works well and good communication throughout the process.
Excellent quality product.

Date of experience: September 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Daniel! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

South Carolina
1 review
0 helpful votes
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Great experience if you don't mind taking the time to get the dimensions right, you will be very happy with the product!

Date of experience: September 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jane! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Mexico
1 review
0 helpful votes
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Love it!
September 12, 2024

I have a thick wooden rocking chair that the summer heat would destroy it if left outside so it's been in my living room for a few months. Came across this site and the custom cover I received was absolutely perfect. The quality is amazing. I'm no longer worried about leaving the chair outside.

Date of experience: September 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Natalie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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Great product
September 12, 2024

This is the 4th cover we have ordered. Very happy with all of them.

Date of experience: September 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Judy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Iowa
1 review
0 helpful votes
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Cover all
September 12, 2024

I had a good experience.it was s described. It mt my needs.

Date of experience: September 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gary! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Connecticut
1 review
0 helpful votes
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Great product
September 12, 2024

Quality of the product to pass my expectations. I highly recommend covers and all.

Date of experience: September 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kentucky
1 review
0 helpful votes
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Excellent service!
September 12, 2024

Just as ordered. Excellent quality! Very pleased with curtain.

Date of experience: September 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Debbie! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great product
September 12, 2024

The ordering. Was easy. Fast shipping. Peasantry wafts I ordered.

Date of experience: September 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Corey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Satified Customer
September 12, 2024

I am very happy with this order. The covers fit my cushions perfectly and the quality is A+. I'm happy with the color, quality of workmanship, zippers are heavy duty and the material is also heavy duty.

Date of experience: September 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nancy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Streamlined process
September 12, 2024

Ordering was simple and I received my order days later as expected.

Date of experience: September 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Shelby! Thank you so much for your positive feedback! We're thrilled to hear that the ordering process was simple also we're sorry to hear about the delay with your order. We strive to ensure timely deliveries. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
2 reviews
0 helpful votes
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Amazing quality
September 12, 2024

Cover arrived quickly and the quality is amazing! Very easy order process and updates throughout.

Date of experience: September 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Anne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Couch cover
September 12, 2024

Excellent! The covers fit very well and the color was perfect.

Date of experience: September 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kathy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Awesome job
September 12, 2024

The covers are awesome! We are impressed with the quality of the fabric and accuracy of the size!

Date of experience: September 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Alana! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Furniture covers
September 12, 2024

A lot of back and forth. Didn't feel understood. Very courteous though. The covers are of very high quality and I'm very happy with them.

Date of experience: September 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hi Scott,

Thank you for sharing your feedback; we truly appreciate the time you've taken. We understand there was a lot of back and forth from our side, but it was done to ensure we fully understood your exact requirements and that the cover was made correctly. We are taking this as an opportunity for improvement. We're pleased to hear that you're happy with our process and the quality of our covers. If you have any further questions, we're here to help.

Puerto Rico
1 review
0 helpful votes
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Good quality
September 12, 2024

Ordering was easy. I love your system for inputting measurements. Fits well.

Date of experience: September 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kimberly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!