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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,053
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Quality
September 13, 2024

This is the second time ordering covers from you. I'm happy to say that I'm completely satisfied both times. The quality of the product and the customization was perfect.

Date of experience: September 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
2 reviews
0 helpful votes
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Good service
September 13, 2024

Easy to order custom sizes that arrive in a somewhat timely manner. Don't be fooled by the Georgia address, though. They are made in and shipped from India.

Date of experience: September 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bart! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

South Carolina
2 reviews
0 helpful votes
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Excellent quality and good fit
September 13, 2024

The quality of the fabric is excellent and not canvas like I thought it would be. The covers don't fit well only because my units have a thin metal base. I should have ordered the covers with draw string rather than elastic. The elastic is too thick and keeps popping off the units. Perhaps the draw string would have been the better option for me. All in all, the covers serve their purpose.

Date of experience: September 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Irene! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Great workmanship
September 13, 2024

The cover is well sewn (no buckling, puckering or pulling). It lays flat where it should and fitted for the arms and corners. Durable fabric. Looks great!

Date of experience: September 2, 2024
Washington
1 review
0 helpful votes
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Great coverings
September 13, 2024

It's been great overall but I had to triple check each of the tarps I was ordering because when I went into the cart and checked the details 1 set of tarps duplicated.

Date of experience: September 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michelle! We're pleased to know that you found our website user-friendly and had a positive experience. If you continue to face issues, please reach out to our customer support team, and we’ll be happy to assist you further. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Arizona
1 review
0 helpful votes
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Great overall purchase experience!
September 13, 2024
Updated review

Nice user interface for online ordering. They confirmed my requested dimensions based on the photo provided, which prompted me to make some changes for a better fit.

Date of experience: September 2, 2024

Pretty slick ordering process
June 19, 2024
Previous review

Pretty slick ordering process. Hopefully the product is good!

Date of experience: June 8, 2024
Kentucky
1 review
0 helpful votes
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Just what I wanted!
September 13, 2024

I wanted an inexpensive cover for a bench cushion and I didn't want to pay more for the cover than I did for the original cushion. I measured the cushion, placed the order and when it arrived, was very happy that it fit and looked great. It's heavy duty for a mud room and looks like it will hold up well. I'm very pleased with the color and the quality.

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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Couldn't be happier!
September 12, 2024

Great price, fast shipping, perfect fit...can't ask for much more! Thank you!

Date of experience: September 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kimberly! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Illinois
1 review
0 helpful votes
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Custom size cover fits perfectly
September 12, 2024

I purchased 2 custom size covers. They fit perfect and appear to be very high quality material. Looking forward to see how well they care for my chairs this winter.

Date of experience: September 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Cover s for appliances
September 12, 2024

My assistant ordered my covers and had no problems at all with getting the proper dimensions.

Date of experience: September 2, 2024
California
2 reviews
15 helpful votes
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Easy!
September 12, 2024

Easy to navigate and good instructions. Quick manufacturing.

Date of experience: September 2, 2024
Colorado
3 reviews
0 helpful votes
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Initially, I wasn't sure whether there was a cover for my outdoor bench. However there was a picture of one on their webpage similar to what I needed.

Date of experience: September 2, 2024

Found what I needed
July 15, 2024
Previous review

Found what I needed. Thanks.

Date of experience: July 5, 2024
Arizona
1 review
0 helpful votes
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Green house.
September 12, 2024

Covering a complicated green house with black mess tarp. Everything came I. Exactly how it was ordered and fits perfectly. Great quality. Will see how it lasts in the Arizona Sun.

Date of experience: September 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Terry! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
2 reviews
0 helpful votes
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Multiple covers ordered
September 12, 2024

Easy website navigation and multiple cover options. I was able to order covers that fit our contemporary patio furniture

Date of experience: September 2, 2024
Ohio
1 review
0 helpful votes
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Pool cover
September 12, 2024

Completely satisfied. Just as advertised. Very sturdy cover

Date of experience: September 2, 2024
South Carolina
1 review
0 helpful votes
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Great quality!
September 12, 2024

Great Quality! Very waterproof. Works well to keep cushions dry.

Date of experience: September 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Randall! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Perfect
September 12, 2024

So far it's been an easy process. It fit perfectly. It should be the last cover I need for this particular item.

Date of experience: September 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New Jersey
1 review
0 helpful votes
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Perfect Fit Found
September 12, 2024

Our fire pit is a bit of an odd size not readily available was custom made by Covers & All

Date of experience: September 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Eneida! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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Satisfied.
September 12, 2024

Great experience with this company. I would definitely order again.

Date of experience: September 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Penny! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Everything went smoothly.
September 12, 2024

The site works well and good communication throughout the process.
Excellent quality product.

Date of experience: September 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Daniel! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!