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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,043
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Oregon
1 review
0 helpful votes
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Beautiful cushion covers!
September 2, 2024

We had covers made for cushions we're making for using our minivan for camping. Cushions the convert from bed to couch, so they had to be just the right size and shape. The covers came out absolutely perfect, exactly how I hoped and even better than I expected, and for such a great price.

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Hawaii
1 review
0 helpful votes
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Nice covers
September 2, 2024

Covers look great and fit well. Very Happy with them and considering ordering more

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Excellent quality and service.
September 2, 2024

Excellent quality and service. Very impressed. The entire experience was smooth and simple.

Date of experience: August 22, 2024
Delaware
1 review
0 helpful votes
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Incredible purchase
September 1, 2024

Cannot say enough about Covers and All communication. They really want too make sure the item fits well, and it did. Very happy with purchase.

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Bench cushion cover
September 1, 2024

Easy online order, great options on sizing, material and color. Order arrived very well packaged.

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Ohio
1 review
0 helpful votes
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Great quality and easy experience
September 1, 2024

Very easy process and quality product. Received quickly and perfect fit.

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Air loom protected.
September 1, 2024

The product was a custom fit to a family air loom picnic table. It will be there for the next generation.

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Grill covers
September 1, 2024

As noted the process leaves a lot to be desired. I can only send so many pictures and measurements to demonstrate my grills' shapes and that included specific measurements.

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Mark! Thank you for the feedback. We are sorry for any inconvenience that has been caused to you. We strive to ensure our products fit as precisely as possible, and your feedback is invaluable in helping us refine our processes. We will look into this matter to see how we can make our customization process more efficient and customer-friendly. If you have any further concerns or if there's anything we can do to assist you with your current order, please don't hesitate to reach out.

Pennsylvania
1 review
0 helpful votes
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Really like the covers we ordered. Are very happy with them.

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rebecca! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Did not fit as shown on website
September 1, 2024

It will be a week and I'm still waiting on getting my money, back it's been a horrible experience! Toke a video of the cover, a picture regarding how tight it is and if snow lands on it it will rip! Still no credit back to me!

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are sorry to learn about the inconvenience, Scott! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

Texas
1 review
0 helpful votes
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Perfect cover for our pool gazebo
September 1, 2024

We needed an unusual shaped cover and Covers & All nailed it! Our tarp fits our unique structure perfectly and keeps the sun off a portion of our pool and our outdoor dining table - a big help in the Texas summer.

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Paula! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great responsiveness and good value
September 1, 2024
Updated review

Follow up on the orginal order to confirm dimensions and hardware
Relatively quick delivery thereafter

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Denby! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Excellent support
August 9, 2024
Previous review

Design team confirm your details if they see it is somewhat unusual

Date of experience: July 29, 2024
Pennsylvania
1 review
0 helpful votes
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Great work.
September 1, 2024

Very well made and just the right fit. Very easy to submit the order.

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lawrence! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Pennsylvania
1 review
0 helpful votes
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Perfect fit for our DIY brick fire pit!
September 1, 2024

This cover is perfect! Fits our DIY built in brick fire pit like a glove. Very thick durable material! Would def recommend!

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey April! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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I did a lot of looking before deciding on these shades. My decision was based on being made when ordered and the reviews of other customers. I believe I will be very pleased with the process and the order. Order was received before expected; that's always nice. Thank you

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Linda! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Product was as described
September 1, 2024

Easy to customize, shipping was reasonably quick, product seems quite good.

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gerald! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Great cover
September 1, 2024

Covers & All did a great job of making a custom fit cover for my Big Green Egg that sits in a table. This is so much better than some generic cover that won't fit right. The cost for a custom cover was actually less than a generic fit cover. Covers & All verified all my measurements and sent me a diagram to be sure everything was right before they made the cover.

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Allan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Custom cover for my RV spare tire
September 1, 2024

Product is perfect. I appreciated the chance to preview before processing the order.

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Doug! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Very thorough service
September 1, 2024

Lots of communication with designer to make sure everything was just right

Date of experience: August 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Heather! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Great product
September 1, 2024

The ordering process was easy and user friendly. Items arrived as expected.

Date of experience: August 21, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!