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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,053
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Indiana
1 review
0 helpful votes
Follow Lori C.
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My furniture looks brand new. The covers are high quality, a great color and I'm very happy with them.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lori! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wyoming
1 review
0 helpful votes
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We ordered two custom covers for our couch, they arrived in a timely manner and fit perfectly! The construction and materials are excellent! The design page was very easy to use and the covers were to our exact specifications,we'll be ordering a new set soon for our chairs!

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Hunter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Firepit cover
September 3, 2024

Cover for our gas fire pit was made to our order specifications. It's a perfect fit and made from quality materials. I would order from Covers & All again.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Exactly what I ordered
September 3, 2024

Nice product and I would recommend to other people and will purchase from here if I need anything else

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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We had an unusual shaped outdoor living couch, and the company reached out to us numerous times for additional measurements. While we appreciated that the company wanted to make sure that the covers fit, which they do, I was unable to upload my comments in the comment section without sending additional pictures, which I did once but was still unable to upload. We finally got the job done with the assistance of a very patient person on the phone. The covers fit perfectly and are a first rate product. I plan to order for another unusual shaped chair since these fit so well.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Marycay! Thank you for sharing your experience with us. We’re thrilled to hear that the covers fit perfectly and that you’re satisfied with the quality of our product! We apologize for the inconvenience you faced with the website while trying to upload comments and additional pictures. Your feedback is invaluable, and we will work on improving our website functionality to make it easier. We're glad that our team was able to assist you over the phone and that everything worked out in the end. We look forward to assisting you with your future order for the unusual-shaped chair. Thank you for choosing us!

California
2 reviews
0 helpful votes
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Update to My Antique Daybed
September 2, 2024

My husband and I purchased an antique daybed a while back, and while the cushion coverings were in great shape, we did not like the olive green velvet color. I researched several venders, even local ones, and could not find the color, quality, washability, and at a doable price point. (I happened to look for these covers when they had %-off site wide; so, this helped with overall cost. Plus, discount shipping over a certain price point $$$ amount.) Covers & All provided all aspects I looked for in my antique daybed update!

The website was easy to navigate, find, and select my coverings. In addition, Covers & All provided many color options in the covering version I found. Since our daybed is to be an additional spare guest bed, I wanted the zippers to be less intrusive than other vendor options. The zipper pulls can be hidden inside little attached pieces at the end! Amazing! 🤩

I followed the measurement instructions and entered each cushion as required. So simple...read, measure, enter, select color, and submit.

Covers & All provided ordering updates throughout the process, as well as tracking options once my order completed. Once received, I checked out the fitment...pleasantly pleased with the quality, color, fitment, and updated look these gave to our daybed! Thank you!

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Perfect covers
September 2, 2024

I purchased one set to see if I liked them and it exceeded my expectations. I just ordered five more sets and an ottoman cover.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kellie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great covers for outdoor furniture
September 2, 2024

We recently invested in some outdoor lounge and dining furniture. I ordered custom covers from Covers & All and the covers are perfect.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Janelle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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There was a good bit of back and forth because this was a custom cover. I wasn't 100% certain if what I was looking for was what I would receive. But it was worth the time because the fit is perfect and it came very quickly once it was finalized!

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Candis! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Great service and product
September 2, 2024

There was good communication in the design of the product and the turnaround was much faster than expected. We are very pleased with the quality and price.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Impressed
September 2, 2024

I was so impressed that they actually looked at the picture I uploaded and held the order until I answered a question they had to make sure it was correct. That's customer service!

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good product and delivery
September 2, 2024

Fits and as hoped for...but can't figure out the upside down pockets?

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Great service!
September 2, 2024

Great custom made options for dogs, which is great to have as an option.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karlyle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Outside Bar Cart
September 2, 2024

Called with question about fitting. Customer service was very helpful.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Thomas, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Michigan
1 review
0 helpful votes
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Wasted time and money
September 2, 2024

I was very meticulous about measuring my lawnmower according to the diagram, and I had all the dimensions correct. Somehow, when I entered them in, one of them didn't save correctly so I ended up with a $100 cover that doesn't fit. Since it was my mistake, i.e. One measurement was wrong, they could not help me. The set of dimensions was impossible to make, so I thought they should have contacted me to check on the dimensions. They said since I didn't include a picture of my lawnmower they couldn't make it right.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello Lesley, we apologize for the inconvenience you’ve experienced. As a custom business, we also offer the option to upload reference images when placing an order to give our team a better understanding of the cover requirements. Additionally, a confirmation email with all the order details is sent to the customer's registered email address immediately after the order is placed for review. Unfortunately, we have not received any notification of the wrong dimension and product has been manufactured as per the received order details. However, as your feedback is important to us, we will surely consider it to make the customer experience better.

District of Columbia
1 review
0 helpful votes
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Great!
September 2, 2024

The perfect solution to overpriced outdoor cushions! Got a custom cover for a foldable twin bed. Couldn't be happier!

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tessa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maine
1 review
0 helpful votes
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Quality product
September 2, 2024

Easy ordering and quality product. Love that you can customize the size so that the covers fit perfectly.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Young! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

South Carolina
1 review
0 helpful votes
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Great detail and service.
September 2, 2024

Great attention to detail and service was quick and efficient.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jennifer! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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The help to order :)
September 2, 2024

It is a unique and exceptional experience to talk to an experienced person to help get the right custom solution.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Debbie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Very Pleased
September 2, 2024

I was very pleased with how easy the site is setup for me to select the style of cover I needed and to apply the basic measurement. I was even more please when the product arrived and saw how even the lowest priced materials were of great quality and most importantly fit like glove to each patio cushion. Would highly recommend C&A for anyone seeking new updated custom covers.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!