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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,054
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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Fast and good experience
September 4, 2024

Fast customer service. Arrived safely. Good quality and nice variety of colors.

Date of experience: August 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Juan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
2 reviews
0 helpful votes
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Easy ordering...they keep you up to date on the progress of your order...

Date of experience: August 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Puerto Rico
1 review
0 helpful votes
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Grill cover
September 4, 2024

Only issue is, why do you put sticky tape on the bottom and sides of the front flap. The grill cover will be taken off several times when used. Otherwise we are greatly satisfied.

Date of experience: August 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cindi! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Easy & efficient
September 4, 2024

Great company! Very easy to communicate with during the process of designing the best fit for our cover

Date of experience: August 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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A little pricey, but good quality that's most important. I ask for a certain measurements, and they were correct.

Date of experience: August 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Perfect fit!
September 4, 2024

They were exactly what we were hoping for and we've already recommended to friends!

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Athena! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great product
September 4, 2024

From start to finish my experience was awesome no regrets buying this product from you don't change

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rene! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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Not as Advertised
September 4, 2024

A pinball cover should cover the entire machine and should reflect the drawing shown when you order it.

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Janice! Thank you for sharing your experience with us. We apologize for the inconvenience you faced. We can see that the order was placed with default dimensions, and it seems your machine might be a different size. To ensure accuracy, we send an order confirmation email immediately upon receiving your measurements.We appreciate your feedback and will take it into account to provide a smoother experience in the future. As per our records, your concern has already been addressed. Thank you for your cooperation throughout. Please feel free to contact us if you require any further assistance.

Washington
1 review
0 helpful votes
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Excellent covers.
September 4, 2024

These covers are for some additional cushions in the living room. They are perfect.

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
2 reviews
0 helpful votes
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Special 3 x 5 cover with D rings
September 4, 2024

I wanted to upgrade a cover that was used to protect the seat cushions on my vintage Boston Whaler boat. I had been using the cheap "heavy duty" tarps that are sold online. All of them deteriorated within a year or two. The tarp I ordered from Covers and All is far superior and I'm very happy with the workmanship and overall quality. It should last for years and was not that expensive.

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kent! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Great Job
September 3, 2024

From ordering to delivery, the process was easy and I really enjoy the quality of the product

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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Satisfied
September 3, 2024

It was very easy to place my custom order online. Product arrived in the expected timeframe and fits my space beautifully.

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Amber! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Mississippi
1 review
0 helpful votes
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I was skeptical at first but needed a water repellent mattress cover for our outdoor swing bed. It looks great and it's made of great quality material!

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
2 reviews
0 helpful votes
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No problems. Llkjblkglkjgllyvlyvluyvuyvluyckuckuyckck

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jane! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Excellent quality and fit
September 3, 2024

Product and service was excellent! Cover was a perfect fit. Excellent instructions for measuring.

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Louisiana
1 review
0 helpful votes
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Excellent product
September 3, 2024

Excellent service! Product made with good material. I would definitely buy from this company again.

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bobby! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Generator Cover
September 3, 2024

They were very attentive to detail and communicated with me every step of the fabrication process. It was very apparent that they wanted to make sure they were going to make a cover that was customized to my particular generator.

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dennis! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

SX
1 review
0 helpful votes
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Perfect fit!
September 3, 2024

I was concerned at first because my equipment has a complicated shake fur a cover, however the team at Covers&All did an amazing job putting g together the correct dimensions for my cover. Needless to say the fit is spot on, amazing!

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jodani! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Worth Every Penny
September 3, 2024

Our new covers fit perfectly, and I'm pretty sure the material is very durable. They were expensive, but I'm glad we made the investment. I was also impressed and grateful that they checked and double-checked the measurements for our arched couch - a tricky measurement.

Date of experience: August 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
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Great experience, repeat customer
September 3, 2024

Excellent craftsmanship, quicker than expected production and delivery for 7 pieces to cover outdoor furniture. Previously purchased a cover for my hot tub which is holding up very well in an occasionally harsh climate.

Date of experience: August 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!