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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,078
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,450 reviews

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California
1 review
0 helpful votes
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Unless you're impatient like I am. It took almost a mont to receive my cover but it was worth the wait. I'm very satisfied with it.

Date of experience: April 30, 2021
New York
1 review
0 helpful votes
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Exceptional product
April 30, 2021

Quality construction and durable material. The service was fast as well.

Date of experience: April 30, 2021
California
1 review
0 helpful votes
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Perfect Fit
April 30, 2021

We have a glider cushion that needed recovering and Covers and All made one for us that fits perfectly!

Date of experience: April 30, 2021
Florida
2 reviews
0 helpful votes
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Large Custom Sail.
April 30, 2021
Updated review

Returning satisfied customer. Repeat customer simply because quality and service. Nothing else matters

Date of experience: April 30, 2021

Returning satisfied customer
April 6, 2021
Previous review

Returning satisfied customer

Date of experience: April 6, 2021
California
1 review
0 helpful votes
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Pleased
April 30, 2021
Updated review

Easy ordering and great quality of product, well made

Date of experience: April 30, 2021

Easy ordering
April 5, 2021
Previous review

Easy ordering

Date of experience: April 5, 2021
California
1 review
0 helpful votes
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Product not as ordered
May 30, 2021

Very polite and professional. The product did not arrive as ordered. We will see how they do in correcting the issue.

Date of experience: April 30, 2021
Michigan
2 reviews
3 helpful votes
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Colors and quality
May 30, 2021
Updated review

The online order process allowed me to order two item in different colors. Could be set up better. Also one strap was not secured, fell off in my hand.

Date of experience: April 30, 2021

My first order allowed me to buy two different fabrics...
May 30, 2021
Previous review

My first order allowed me to buy two different fabrics on the same order. Not user friendly. In addition one of the straps was not stitched on properly.

Date of experience: April 30, 2021
Pennsylvania
2 reviews
0 helpful votes
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Nancy's New Patio
April 30, 2021
Updated review

Easy to use website.The website is very easy tho navigate. The directions were easy to follow. I worried until they arrived on my doorstep... I would order again and certainly recommend Covers & All to others. They fit perfectly and are very much a quality product. Zippers work well and are nylon for outdoors. Great color to add pop of color to!

Date of experience: April 30, 2021

Easy to use website
April 5, 2021
Previous review

Easy to use website.

Date of experience: April 5, 2021
New York
2 reviews
0 helpful votes
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Not received
May 30, 2021

I have not received my order or response to my email

Date of experience: April 30, 2021
Tennessee
1 review
0 helpful votes
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Best Covers... Hands Down
April 30, 2021
Updated review

The BEST covers... hands down. I'm placing a second order for more. Superior quality and expert construction... perfect fit... they kept my furniture and cushions dry and mold and mildew free all winter. Best purchase ever.

Date of experience: April 30, 2021

The BEST covers...
April 7, 2021
Previous review

The BEST covers... hands down. I'm placing a second order for more. Superior quality and expert construction... perfect fit... they kept my furniture and cushions dry and mold and mildew free all winter. Best purchase ever.

Date of experience: April 7, 2021
Minnesota
1 review
0 helpful votes
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I have a custom oversized Adirondack chair that it is hard to find covers for. Even with the measurements I provided and the website instructions sayin there is like a 3 inch leeway it is snug and the bottom of the cover is not as expected. I wish there were a few more photos of what the product is like and I wish I would have expanded my measurements by another 3 inches all around

Date of experience: April 30, 2021
Virginia
1 review
0 helpful votes
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Good
April 30, 2021

Only problem I had is with communication by internet, I couldn't get all the answers by phone or internet so took a gamble..

Date of experience: April 30, 2021
Maryland
1 review
0 helpful votes
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Still waiting
May 30, 2021

I cannot attest to the product yet because it hasn't arrived. My biggest issue is that this company says it's products are made in the USA. Tracking shows it is coming from India. It's traveled through China, South Korea, Alaska... sure hope it pans out.

Date of experience: April 30, 2021
Georgia
1 review
0 helpful votes
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Items never arrived
May 30, 2021

Ordered a cover for our porch. Item never arrived.

Date of experience: April 30, 2021
Michigan
1 review
0 helpful votes
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Professionalism and quality
April 30, 2021

This group of professionals took the time to ensure that my sectional cover was a custom fit and done right the first time. I truly appreciate all that they have done and my cover looks great

Date of experience: April 30, 2021
Texas
1 review
0 helpful votes
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Fabric fades in just a few months
April 29, 2021

Navy Blue turned to purple between August and February. Won't buy again!

Date of experience: April 29, 2021
Wisconsin
1 review
0 helpful votes
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Custom cover
April 29, 2021

Very happy with quality! Make sure you communicate clearly and check specs closely. Make sure you know if you or the maker is to add 1 to 2 inches. My cover is extremely snug and maybe a communication issue. I thought I ordered a black cover but the proof clearly showed grey. My bad for not reading the details. I did not complain because it was my issue to communicate correctly and not the maker.

Date of experience: April 29, 2021
Arizona
1 review
0 helpful votes
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Sent wrong item
May 29, 2021
Updated review

Called in on Thursday and sent a picture as they asked of the wrong cover that came from caterpillar somewhere in India. It took forever to get it and now no one has bothered to take it back or finally send the proper cover. So for now I would say the company is not reliable about shipping and notifying me as to what they intend to do about it.

Date of experience: April 29, 2021

Surprized to find a cover stronger than the weber product
April 7, 2021
Previous review

Surprized to find a cover stronger than the weber product. Hope it works well.

Date of experience: April 6, 2021
California
1 review
0 helpful votes
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So easy to order and I'm so excited to receive these covers for my odd size outdoor cushions!

Date of experience: April 29, 2021

So easy to order and I'm so excited to receive these...
March 29, 2021
Previous review

So easy to order and I'm so excited to receive these covers for my odd size outdoor cushions!

Date of experience: March 28, 2021
Hawaii
1 review
0 helpful votes
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No complaints
April 29, 2021

Wedge bolster covers were well made. Will keep the drain out.

Date of experience: April 29, 2021