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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,078
shipping
342
quality
21,524
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Oregon
1 review
0 helpful votes
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Where's My Purchase!
May 29, 2021

I was to receive my cushion covers on the 16th of April, it's now the 29th and still no covers. I thought I was buying an American made product from GA, turns out the covers are made in India. Arrived in Memphis TN on the 19th where they have sat for 10 days. I do not recommend this company and will NEVER buy from them again. The customer service is non existent.

Date of experience: April 29, 2021
Arizona
1 review
0 helpful votes
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Very Pleased
April 29, 2021

I received our covers today for our built in patio barbecue, side burners and cooler and am pleased with the material, the workmanship and the fit. I was especially pleased with the velcro tie downs for the handle that were included in the grill cover construction. Brilliant! The prices for the grill covers I ordered were very reasonable. The designers were incredible to work with - even double-checking measurements, before submitting their drawings for my final approval. I received the order about 4 weeks following confirmation of the drawings. In addition, they helped me track my order.

Date of experience: April 29, 2021
District of Columbia
1 review
0 helpful votes
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Over the last year I have ordered several covers from Covers & All. The quality is good and I like the covers overall. Just one major issue. If you measure incorrectly incorrectly (34" H versus 25" H, and I did unfortunately, they will not help you in any appreciable way. My initial order had a 30% discount and all they offered was for me to reorder the same cover with the right dimensions and they would apply a 20% discount which is their current discount available to anyone on the website. After spending over $460 in the last 6 months with Cover & All, I would have expected a more sympathetic response. They have lost my future business and will no longer recommend them to my 124 house community.

Date of experience: April 29, 2021
Washington
2 reviews
0 helpful votes
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Color trouble
May 29, 2021

Okay, while ordering my covers, the color button kept toggling between a khaki beige and the navy I wanted. I thought I'd finally got the navy clicked, but when my order arrived half were navy, half were khaki beige. Not happy!

Date of experience: April 29, 2021
Illinois
2 reviews
0 helpful votes
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Wrong Material for a Golf Cart
April 29, 2021

The material does not breath and is inappropriate. So far this is an expensive mistake. We called and got nothing but excuses from someone who barely spoke English. I then wrote them via the Website and they do not respond. The FIT is great, the material will ruin our golf cart as it's heavy vinyl with no ability to breathe. This is not a fabric used for car covers and the like. I would like a response from the company on this.

Date of experience: April 29, 2021
California
1 review
0 helpful votes
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Almost perfect
April 29, 2021

The size, material and quality is spot on, especially considering the price I paid. It fits my fire pit perfectly. My only gripe is that the custom graphic was supposed to be on the top and it's on one of the sides. Not worth worrying about... the graphic is a good quality print as well.

Date of experience: April 29, 2021
North Carolina
1 review
0 helpful votes
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Just as I hoped
April 29, 2021
Updated review

Product was exactly as I hoped. Meatier were exact. Thank you

Date of experience: April 29, 2021

Ordering process is easy
April 8, 2021
Previous review

Ordering process is easy. Will follow up after I have received the product

Date of experience: April 8, 2021
Illinois
1 review
0 helpful votes
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It works and it fits but it literally looks like a wrinkled garbage bag on my gear. It came so packed and in such a sloppy way, it completely wrinkled and not sure it will ever not be. I would just pay more money and get deck savers, which I probably will still do.

Date of experience: April 29, 2021
Massachusetts
1 review
0 helpful votes
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Well constructed, as described.
April 29, 2021

They took about 3-4 weeks to arrive. They were well made and fit the sofas well. This was thw 2nd swt of covers I've ordered and I was happy with both sets.

Date of experience: April 29, 2021
Indiana
1 review
0 helpful votes
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BBQ Grill Cover
April 29, 2021

Needed a grill cover. Shopped around on line. Wanted something sturdy, not throw away. Very happy.

Date of experience: April 29, 2021
Oregon
1 review
0 helpful votes
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We are 100% satisfied with the covers! They fit beautifully on our furniture and look great. I like the material-more water resistant than our old covers. We just ordered more for the rest of our patio furniture. I would highly recommend this company for friends!

However, the delivery date was inaccurate. When I called to ask, they couldn't give me a date. The covers arrived about 4 days after delivery was supposed to occur.

Overall, we are highly satisfied!

Date of experience: April 29, 2021
Maryland
1 review
0 helpful votes
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So easy and perfect fit!
April 29, 2021

Ordering was easy and product looks great and fits perfectly!

Date of experience: April 29, 2021
Virginia
1 review
0 helpful votes
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Covers and All: Good Service Overall
April 29, 2021
Updated review

Kind of confusing website. Probably because I don't know much about cushions.

Date of experience: April 29, 2021

Kind of confusing website
April 9, 2021
Previous review

Kind of confusing website. Probably because I don't know much about cushions.

Date of experience: April 8, 2021
Florida
1 review
0 helpful votes
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Just perfect
April 29, 2021

I am so happy with my covers. I simply took measurements of my own seat pillows for my outdoor sofa. The covers just slipped right into each pillow! The Color and the size are perfect! Very good quality of fabric!
Thank you

Date of experience: April 29, 2021
Maryland
1 review
0 helpful votes
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Firepit covers
April 29, 2021

We are a hardscape contractor and have searched everywhere for custom sized covers for firepit. Finally found Covers and All. Covers were very nice quality, weight and well made. Will definately start doing all of our covers thru them

Date of experience: April 29, 2021
Texas
1 review
0 helpful votes
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Very Satisfied
April 29, 2021

Very good quality product and the cover fit perfectly. It took longer than expected but everything now days seems to. Once it was shipped, its was here in just a couple of days.

Date of experience: April 29, 2021
Illinois
1 review
0 helpful votes
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Satisfied
April 29, 2021

Great communication. Easy to order. Website was simple

Date of experience: April 29, 2021
Minnesota
1 review
0 helpful votes
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Great experience - I used the measurements from the Crate and Barrel site and the covers fit my new furniture perfectly. The fabric is very heavy duty, and seems like it will hold up very well.

Date of experience: April 29, 2021
Maine
1 review
0 helpful votes
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David
April 29, 2021

Well made and a custom fit and quick service I would recommend there products

Date of experience: April 29, 2021
Georgia
1 review
0 helpful votes
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Horrible prodict
May 29, 2021

Cannot understand what they are saying... took a long time to get product. Received the wrong product... horrible product

Date of experience: April 29, 2021