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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,077
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,450 reviews

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Alabama
1 review
0 helpful votes
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Took forever
May 29, 2021

Took weeks to get you to ship out... is this from China on a boat?!?

Date of experience: April 29, 2021
Massachusetts
1 review
0 helpful votes
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While ordering experience was fine, receiving the product was not.

Date of experience: April 29, 2021
Colorado
1 review
0 helpful votes
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Did not fit - too big!
May 29, 2021

I took the the time to accurately measure my cushions and covers & all adds to the measurements so I can easily stick my cushions into the covers. It now looks like $#*! because the covers are way too big. Why do you do this? Covers need to fit tight. I waited a long time for these covers and I do not have the patience to wait for new ones. Thanks for nothing!

Date of experience: April 28, 2021
Pennsylvania
2 reviews
0 helpful votes
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Great covers!
April 29, 2021

Great covers, quick shipping, they look great! Satisfied!

Date of experience: April 28, 2021
Indiana
1 review
0 helpful votes
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Incorrect size
May 28, 2021

The product was 5" too narrow. We would like this corrected.

Date of experience: April 28, 2021
California
1 review
0 helpful votes
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WHERE IS MY ORDER!
May 28, 2021

This is taking forever
I want to know where my shipment is.
The tracker is garbage and that Fedex has no usable information.

Date of experience: April 28, 2021
Oregon
2 reviews
0 helpful votes
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Long Lasting Grill Cover
April 28, 2021
Updated review

Easy to order custom size grill covers. Very durable and long lasting material. I like that I was able to get the logo of my college mascot on the front.

Date of experience: April 28, 2021

Easy to order custom size grill covers
March 19, 2021
Previous review

Easy to order custom size grill covers

Date of experience: March 19, 2021
Arizona
1 review
0 helpful votes
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Las Vegas Replacement Covers
April 28, 2021
Updated review

Struggled placing the order but the issue was resolved by a chat helper

Date of experience: April 28, 2021

Struggled placing the order but was resolved
March 28, 2021
Previous review

Struggled placing the order but was resolved

Date of experience: March 28, 2021
Indiana
1 review
0 helpful votes
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Very satisfied!
April 28, 2021

After looking everywhere for a replacement loveseat cushion for an older outdoor patio set, I was pleased to find you online. The cushion cover is the perfect alternative to replacing and is just as described... it fits perfectly and should last a long time. Thank you!

Date of experience: April 28, 2021
Massachusetts
1 review
0 helpful votes
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Unhappy camper
May 28, 2021

Shipment very delayed. Size did not work and no response to two emails asking about returns

Date of experience: April 28, 2021
Washington
2 reviews
0 helpful votes
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Color different
April 28, 2021

Hello,
While the cushions fit great, the color is much more "periwinkle" than light blue. I obviously have to keep these, but it is different from what I thought I was getting.

Date of experience: April 28, 2021
New York
1 review
0 helpful votes
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Love/hate relationship
May 28, 2021
Updated review

The product I received was what I wanted and fine for the price. The customer service was easy to get in contact with, however, they cant guarantee you anything. If you ask why your order still isnt there, they just smooze you and say 'its gonna ship out today'. It probably wont. So, be aware that the shipping and delivery times will NOT be accurate. If you're okay with waiting who-knows-how-long, then you're good. I ordered from them twice because I knew what I was getting into. You'll get the product, it just will be in an unorganized fashion.

Date of experience: April 28, 2021

Great, however, the shipping took longer than anticipated
April 13, 2021
Previous review

Great, however, the shipping took longer than anticipated

Date of experience: April 13, 2021
Maryland
1 review
0 helpful votes
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Perfect Fit on the first try.
April 28, 2021
Updated review

Quick and easy. The whole process was simple, the covers look great.

Date of experience: April 28, 2021

Quick and easy
April 1, 2021
Previous review

Quick and easy

Date of experience: April 1, 2021
Connecticut
1 review
0 helpful votes
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WOW!
April 28, 2021

Was looking for pillow sets for outdoor furniture to be replace. Everywhere I looked they were so expensive. So I decided to go another route and choose to use pillow covers. Not knowing how they were going to be, I ordered and received then in such a short time. I was so amazed at the quality and
Workmanship of these covers. And yes I would order again. Just wish you had more variety in colors.

Date of experience: April 28, 2021
Connecticut
1 review
0 helpful votes
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I placed an order on their abs selected the color blue. When the confirmation email was sent, the color had defaulted to the first color, beige. Luckily I caught the error abs called the company immediately. After paying for expedited shipping, the color was correct, yet the zipper location was not. Although I shared their site has drop down menu issues, the company was not willing to replace or discount. I was told I had to place a new order and pay in full.

Date of experience: April 28, 2021
Nevada
1 review
0 helpful votes
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Great product
April 28, 2021

I was a little worried having customized a seat cover for the very first time but I can honestly say it completely over met my expectations

Date of experience: April 28, 2021
Michigan
1 review
0 helpful votes
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Outdoor cushion covers
April 28, 2021

The cushions are great! They fit perfectly, look nice and good quality.

Date of experience: April 28, 2021
Idaho
1 review
0 helpful votes
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Not helpful
May 28, 2021

I am currently trying to solve an issue with my product. I truly feel that it was not an issue with me but with the computer. So far no one has been able to help me.

Date of experience: April 28, 2021
Washington
1 review
0 helpful votes
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Super happy with the finished product and how very easy the site ws to use to get exactly the perfect fit for a larger espresso home machine and very tall grinder.

Date of experience: April 28, 2021
California
1 review
0 helpful votes
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Professional and Quick
April 28, 2021

I found it was easy to order custom covers to exact measurements. The delivery was 6 days earlier than expected which was nice. The covers themselves are high quality and come with fasteners included which is great means I don't have to buy extra equipment to secure cover.

Date of experience: April 28, 2021