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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,039
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
1 review
0 helpful votes
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Amazing!
May 10, 2021

The website is super easy to use and the quality is great!

Date of experience: May 10, 2021
North Carolina
1 review
0 helpful votes
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Pergola Cover
May 10, 2021
Updated review

This process could not have been any easier! We received the cover in a timely manner and are very satisfied with the product. They followed our instructions perfectly.

Date of experience: May 10, 2021

Very easy process!
April 28, 2021
Previous review

Very easy process!

Date of experience: April 28, 2021
Virginia
1 review
0 helpful votes
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The quality of these pieces is outstanding. I was disappointed upon receiving the items to see that the color (although both navy) was a bit different between the cushion cover and the pillow covers. Although slow, customer service has been polite, understanding and efficient. I would 100% shop here again for any of my custom cover needs because outside of the coloring issue -- the quality is exceptional --

Date of experience: May 10, 2021
New York
1 review
0 helpful votes
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Great covers
May 10, 2021
Updated review

Easy to order and seemed a better bargain than buying new cushions.

Date of experience: May 10, 2021

Seems very easy and straightforward to order
April 10, 2021
Previous review

Seems very easy and straightforward to order.

Date of experience: April 10, 2021
Missouri
1 review
0 helpful votes
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Like a Glove
May 10, 2021
Updated review

They delivered a quality product to my exact measurements, with well-sewn seams and sturdy zippers. These seat cushion covers will last me for years!

Date of experience: May 10, 2021

Website is easy to navigate
April 20, 2021
Previous review

Website is easy to navigate

Date of experience: April 19, 2021
Wisconsin
2 reviews
0 helpful votes
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Great cover, excellent process
May 10, 2021

Very well made custom cover for my leaning post, I'll be back

Date of experience: May 10, 2021
Rhode Island
2 reviews
0 helpful votes
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Ordered a customized sectional cover and made a mistake on one of my measurements. Luckily they picked up the error and the cover was made to the correct specifications and we love it. Our last cover from another company was not waterproof so this new cover is just awesome.

Date of experience: May 10, 2021
Florida
2 reviews
0 helpful votes
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Happy as can be :)
May 10, 2021
Updated review

So far so good. I am pleased with the buying process.

Date of experience: May 10, 2021

So far so good
April 2, 2021
Previous review

So far so good. I am pleased with the buying process.

Date of experience: April 2, 2021
California
2 reviews
0 helpful votes
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Lettering
June 9, 2021
Updated review

Took longer then normal and lettering that goes on canvas was installed on wrong side of tarp

Date of experience: May 10, 2021

So far its good
April 17, 2021
Previous review

So far its good. Have to wait and see the end product

Date of experience: April 17, 2021
Connecticut
1 review
0 helpful votes
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Sandbox cover
June 9, 2021

The website is not easy to follow. The photos the company uses to feature the products are not clear. The company claims I ordered two identical products within 20 minutes of each other which I am disputing.

Date of experience: May 10, 2021
North Carolina
1 review
0 helpful votes
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Perfect
May 10, 2021

The items were exactly what I needed. They are excellent quality.

Date of experience: May 10, 2021
New York
1 review
0 helpful votes
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Love my covers!
May 10, 2021

Customer service was helpful, outdoor cushion covers arrived on time. They fit perfectly and I love the quality. Affordable! I ordered more immediately.

Date of experience: May 10, 2021
Florida
1 review
0 helpful votes
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Patio covers
June 9, 2021
Updated review

Wrong and wrong color multiple orders redone. Wrong each time. I ordered fabrice beige on last order and i get gray. This is after confirming with tech and specifically stressing exactly what i wanted. They still got it wrong. Very very dissatisfied. They didn't even refund ir compensate me. Wasted money and materials im stuck with that i can not use.

Date of experience: May 10, 2021

Great quality...
January 4, 2021
Previous review

Great quality... would order again

Date of experience: January 4, 2021
Pennsylvania
1 review
0 helpful votes
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Good quality
May 10, 2021

I looked everywhere for replacement pillows for my patio couch but for some reason it wasn't a normal size so this was my last resort. Turns out they are great quality and very sturdy. Very well made. You never know what kind of product you will get when shopping online, but I was pleasantly surprised with these!

Date of experience: May 10, 2021
Massachusetts
2 reviews
0 helpful votes
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Weatherproof!
May 10, 2021
Updated review

The site is easy to navigate and intuitive. I felt confident is get the correct sizing for my daybed and I did. The cover didn't arrive on time. I had to reach out to customer service and they put a rush on it. It arrived about a week later than originally estimated. At first I was annoyed because I would prefer they provide accurate estimates. However I didn't realize they are located in India. Considering the devastating impact Covid is having I'm impressed they were only delayed by a week.

Date of experience: May 10, 2021

The site is easy to navigate and offers coupons (you...
April 9, 2021
Previous review

The site is easy to navigate and offers coupons (you must search independently - I use Capital One 360).

Date of experience: April 9, 2021
Ohio
2 reviews
0 helpful votes
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Another quality purchase
May 10, 2021

Purchased matching cover for outdoor furniture. Added a chair to our collection and wanted to ensure the covers were the same.

Date of experience: May 10, 2021
California
1 review
0 helpful votes
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Bad communicator
June 9, 2021

They told me I was getting elastic at the base and they gave me pull tie and no elastic

Date of experience: May 9, 2021
South Carolina
1 review
0 helpful votes
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Great product!
May 10, 2021

This item is very well made! Excellent TV/Sound Bar cover. Don't hesitate to purchase here. Excellent customer service from start to finish.

Date of experience: May 9, 2021
Mississippi
1 review
0 helpful votes
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Custom fire pit cover
May 9, 2021

We are very satisfied with our fire pit cover! It arrived on time and was just as described.

Date of experience: May 9, 2021
Colorado
1 review
0 helpful votes
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Swing cover
May 9, 2021

Good like the fabric It could have been a little longer (from armrest to armrest) Very hard to measure that piece of furniture. Glad it arrived before our last rain/snow storm.

Date of experience: May 9, 2021