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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,041
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Bad communicator
June 9, 2021

They told me I was getting elastic at the base and they gave me pull tie and no elastic

Date of experience: May 9, 2021
South Carolina
1 review
0 helpful votes
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Great product!
May 10, 2021

This item is very well made! Excellent TV/Sound Bar cover. Don't hesitate to purchase here. Excellent customer service from start to finish.

Date of experience: May 9, 2021
Mississippi
1 review
0 helpful votes
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Custom fire pit cover
May 9, 2021

We are very satisfied with our fire pit cover! It arrived on time and was just as described.

Date of experience: May 9, 2021
Colorado
1 review
0 helpful votes
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Swing cover
May 9, 2021

Good like the fabric It could have been a little longer (from armrest to armrest) Very hard to measure that piece of furniture. Glad it arrived before our last rain/snow storm.

Date of experience: May 9, 2021
New York
1 review
0 helpful votes
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Perfect fit
May 9, 2021

Outdoor sofa cover for boathouse furniture was kept dry and secure. Fabric feels like a raincoat, durable and gray color attractive. Has grommets for securing in windy areas. Very windy and wet on a boathouse!

Date of experience: May 9, 2021
Texas
1 review
0 helpful votes
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Easy to order, very simple and fast delivery, material and construction of product is by far excellent.

Date of experience: May 9, 2021
Virginia
1 review
0 helpful votes
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Missing portions of order
June 8, 2021

I ordered 8 items and to date have only received 2. I had to reach out to explain that my order was incomplete. Initially I was told by Covers & All that the entire order had been shipped and it was FedEx's fault. Later, it was explained that the 6 missing items in fact had not been shipped. I was told they would ship in 5-7 days and then it would take another 4 days to receive them.

Date of experience: May 9, 2021
Ohio
1 review
0 helpful votes
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Great Product
May 9, 2021
Updated review

Custom made outdoor furniture covers in 2 weeks, amazing.

Date of experience: May 9, 2021

Great, so far
April 15, 2021
Previous review

Great, so far

Date of experience: April 15, 2021
Florida
1 review
0 helpful votes
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Satisfied with purchase
May 9, 2021

Track in my was difficult to understand. Seems this product is custom made and delivered from India.

Date of experience: May 9, 2021
Kansas
2 reviews
0 helpful votes
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Super quality
May 9, 2021
Updated review

Easy to find what your looking for on site. This is our third order and have not been disappointed. The top of the line covers are awesome. We got the elastic corners and grommets just in case. These covers stand up to 60 mph winds no problem and that is only relying on the elastic corners. Have not needed to tie them down yet.
This is where we will be getting all our covers from now on.

Date of experience: May 9, 2021

Fast and easy ordering
April 17, 2021
Previous review

Fast and easy ordering. Using search was able to go directly to the product I was looking for

Date of experience: April 17, 2021
Ohio
1 review
0 helpful votes
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Custom cover for curved sofa
May 9, 2021

It took a few passes at getting tbe exact measurements but got there with Covers & All's help. What we got was a perfect fit cover. Thanks!

Date of experience: May 9, 2021
Georgia
1 review
0 helpful votes
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Logo placement wrong
June 8, 2021
Updated review

Over 24 hours awaiting customer feedback response.

Date of experience: May 8, 2021

You covered all my issues
April 20, 2021
Previous review

You covered all my issues.

Date of experience: April 19, 2021
New York
1 review
0 helpful votes
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Seems to be of good quality
May 8, 2021
Updated review

The shipping took a little longer than expected, but was pleasantly surprised when they arrived.

Date of experience: May 8, 2021

Easy ordering process
April 18, 2021
Previous review

Easy ordering process.

Date of experience: April 18, 2021
Texas
1 review
0 helpful votes
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Awesome quality
May 8, 2021

While receiving my order toook longer than I expected, it was really worth the wait! The cover is great quality, fit like a glove and the color was exactly as I had hoped and expected. My ottoman cushion will live to see many more years now! Thank you!

Date of experience: May 8, 2021
Washington
1 review
0 helpful votes
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The product from start of order to delivery of product went very smoothly and delivery was as they said it would be.

Date of experience: May 8, 2021

Seemed to be very easy to order
April 13, 2021
Previous review

Seemed to be very easy to order. Will see what the product that arrives is like to see if I did it right

Date of experience: April 13, 2021
Minnesota
1 review
0 helpful votes
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Good quality
May 8, 2021

Both the size, and the manufacturing was really good.

Date of experience: May 8, 2021
Oregon
1 review
0 helpful votes
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I had some questions about my product and never received any response but did get 20 promotional emails trying to sell me more.

Date of experience: May 8, 2021
Illinois
1 review
0 helpful votes
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We ordered a custom cover. The designer was very detailed in asking for measurements and we ended up with a cover that fit perfectly. The quality appears to be great, but it hasn't yet rained so time will tell. Overall, great company!

Date of experience: May 8, 2021
Indiana
1 review
0 helpful votes
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Excellent
May 8, 2021

Cover was custom and made exactly as requested. They even helped me with the design part of it.

Date of experience: May 8, 2021
Texas
1 review
0 helpful votes
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Outdoor Homecrest Chair Covers
May 8, 2021

I have looked for over 10 years for outdoor round seat cushions covers that fit the vintage wire Homecrest chairs. My parents bought the table and chairs in 1965. The set is still in great shape but the round seat cushions were toast. It was worth the wait as the covers fit and look great.

Date of experience: May 8, 2021