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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,065
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Illinois
2 reviews
0 helpful votes
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Countertop
January 10, 2025

Thank you for your excellent and professional work.
Shipping excellent too

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Date of experience: December 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jorge! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Easy to order
January 9, 2025

Easy, accurate, as shown. Easy to navigate website for ordering, delivered on time as promised.

Date of experience: January 20, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Diego! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Pennsylvania
1 review
0 helpful votes
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Fast delivery from order date
January 9, 2025

Fit was fine! Not sure draw ties are working. They do not seem to pull the edges tight beneath the solar panel. I'll have to wait until warmer weather to investigate further.

Date of experience: January 13, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Bruce! Thank you for your feedback! We're sorry to hear it took a couple of tries to get the offer code accepted, but we're glad everything is all set now. If you have any further questions or need assistance in the future, feel free to reach out to us!

Virginia
1 review
0 helpful votes
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Excellent
January 9, 2025

Easy and cheap, great material and easy to handle.so glad I have it

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Frances! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Arizona
1 review
0 helpful votes
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Awesome
January 9, 2025

Great experience, quality covers, would buy again & again!

Date of experience: December 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Melinda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Patio Furniture Covers
January 9, 2025

Our experience with Covers and All was awesome, covers arrived ahead of scheduled time and we were delighted with the quality and finish of the covers, we will be for sure ordering for the rest of our furniture,

Date of experience: December 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alexander! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Perfect
January 9, 2025

So far so good. Hopefully the product is as good as the website is easy.

Date of experience: January 13, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeffrey! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

South Carolina
1 review
0 helpful votes
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Would order from here again! Very user friendly and shipping was fast.

Date of experience: December 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andrea! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
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Pleased
January 9, 2025

Very pleased with the quality of the product that I received

Date of experience: December 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gregory! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Outstanding Quality, Great Support
January 9, 2025

I recently ordered three custom clear vinyl tarps. I originally entered wrong measurements and needed to work with their Support Team to modify my order. My order arrived ahead of schedule and I was impressed with their quality. They are extremely durable and well made and I look forward to many years of usage.

Date of experience: December 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rhode Island
1 review
0 helpful votes
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Appreciated the time up front to confirm custom measurements, and package made it in time for Xmas!

Date of experience: December 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Molly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Overall, good product and value
January 9, 2025
Updated review

I have bought a grill cover, customer table cover and lounge chair covers.

Date of experience: December 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Scott, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


Love the products and quality
December 11, 2024
Previous review

Love the products and quality. I have covers made from my grill and outdoor table. Amazing.

Date of experience: December 1, 2024
Hawaii
1 review
0 helpful votes
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Great price
January 9, 2025

Gave all the measurements and the covers came out a perfect fit. The price was great and the quality looked good.

Date of experience: December 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jonathan! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Satisfied Customer
January 9, 2025

We communicated via email with mock up images and measurements to get all the dimensions correct. Once everything was confirmed and approved, they made the cover and shipped it to my home.

Date of experience: December 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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DNA
January 9, 2025
Updated review

****************Time consuming*******************;(

Date of experience: December 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Annette, we sincerely apologize for the back-and-forth communication regarding your order dimensions. We understand that this process may have been inconvenient and we appreciate your patience. As we specialize in creating bespoke covers, it's essential for us to meticulously verify all details, including dimensions, before moving an order into production. This careful confirmation process is in place to ensure that the final product perfectly meets your specifications and avoids any potential errors or discrepancies. We value your understanding and are committed to delivering a cover that precisely fits your needs.


Pretty good
December 7, 2024
Previous review

Pretty good

Date of experience: November 27, 2024
California
1 review
0 helpful votes
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Ottoman Cover
January 8, 2025

I appreciated the clear directions on how to measure for the cover. However, the cover arrived a little larger than needed, but still useful.

Date of experience: January 13, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Lori! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Later use
January 8, 2025

If you can send this in April, I can respond. We are taking it to our Colorado house for use on our new pergola. Will probably buy 2-3 more

Date of experience: January 15, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Ron! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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Inept design dept & production dept
January 8, 2025

The order was in design 2 months, I kept receiving mock ups with incorrect dimensions and design details.
When I finally received the cover it's dimensions were not as in the approved mock up and the design was wrong
I have no trust it will be remade correctly.

Date of experience: December 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Paul, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Massachusetts
1 review
0 helpful votes
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Best experience!
January 8, 2025

Very satisfied! Extremely easy to work with when I called customer service.

Date of experience: December 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jason! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Hawaii
1 review
0 helpful votes
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Fits great!
January 8, 2025

Easy order and well made. Looks great on our outdoor TV. I was surprised that it was made and shipped from India!

Date of experience: December 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donna! Thank you for your feedback! We’re delighted to hear you found the ordering process easy and are happy with the quality and look of your outdoor TV cover. To clarify, all our covers are designed in Suwanee, GA, and manufactured in India to ensure top-notch craftsmanship. If you need anything else, don’t hesitate to reach out! We appreciate your support and look forward to serving you again!