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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
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They went out of there way to make sure I was happy with the product
Timely delivery and even better quality than I imagined. The measurements were exactly as I asked.
Great customer service! The cover itself was made of a plastic and I thought I was ordering a fabric cover. It doesn't look good in my summer kitchen. It's stiff and crumbly looking
I covered a large outdoor speaker. The service was very fast, and fit perfectly. Material is heavy, and has strong elastic on bottom, so it will not blow off. I am quite satisfied with my experience.
It was easy to order, the covers arrived quickly. They are high quality
Ordered 32 inch spare tire cover and what was sent was 14 inches. Tried contacting Merchant no success.
Hello Gregory. We are sorry to learn that your custom spare tire cover did not turn out as expected.
Our records indicate that your complaint email was received on 22 June, while this review was posted on 21 June.
We offer custom handmade covers in almost any shape and size, including those for popular brands and models. However, even specific models may show variation by the manufacturer from time to time. Hence, each order still needs to be placed with the exact measurements of the equipment you wish to cover. With physical access to the equipment, you are the best person to provide accurate measurements.
Regrettably, your order was placed with the pre-filled measurements on the product page, which are only to act as a guide and to indicate each dimension in the adjoining diagram. We also encourage customers to upload reference pictures of the equipment - this ensures the cover is designed keeping your requirements in mind and also increases the possibility of us noticing any discrepancies in the measurements.
However, we see that you did mention the model number of the tire and we failed to realize that the size ordered was incorrect. Please accept our sincere apologies for this oversight. We are happy to issue a replacement cover upon payment of the price due to the size difference. Per your recent conversation with our support team, the replacement cover will be initiated once we have finalized the measurement of the logo.
With regard to the incorrect cover, you are welcome to utilize it in any way you wish. There is no need to return it.
Everything from start to finish was easy. It was easy to measure the cushions, prizes are great and the fit was perfect. They even came 5 days earlier than scheduled.
I chose the toughest fabric and this is really tough. I live in FL so everything here fades and cannot resist the weather, so I hope this grill cover is a long term solution.
Have purchased a fire pit cover and am most satisfied with it and now have ordered a swing cover. Expecting the same professional workmanship and prompt delivery.
Now have the swing cover too and it is exceptional. Thanks.
Have purchased a fire pit cover and am most satisfied with it and now have ordered a swing cover. Expecting the same professional workmanship and prompt delivery.
Tried to give you 5 but app wouldn't let me. I found what I needed in custom covers. It easily let me describe dimensions. It fits what I need.
Needed some covers for my outdoor fire pit and table top fire pit. Was not sure where to go and found Covers and All while searching the internet. Ordered what I need and got some very high quality covers the looked great. The fit on both were perfect and I am very happy with my purchase. Highly recommend Covers and All.
The experience was excellent. We exchanged a few emails regarding the custom cover we ordered. They submitted drawings of the fished project, and the cover arrived faster than expected. I would recommend them.
I found this site and it was easy to use and help available by phone. My cover came quite fast and the fit and quality was outstanding.
3RD Cover I've ordered from Covers&All. Very high quality, and hold up to harsh weather in mountains of Colorado (both winter where I've had 7ft of snow packed on top in -20F and summer where UV is intense at 8000ft). Did get toughest cover though.
Hello TS. Thank you for being a returning Coversandall customer! We are happy to know that your covers have held up well.
We are sorry if you had trouble locating your desired product on our website. We have tried to arrange our wide range of products by category and sub-category. Additionally, you can use the search bar at the top of the page to look for a product. We also offer 24x7 chat and phone support for any assistance you might need while placing your order.
3RD Cover I've ordered from Covers&All. Very high quality, and hold up to harsh weather in mountains of Colorado (both winter where I've had 7ft of snow packed on top in -20F and summer where UV is intense at 8000ft). Did get toughest cover though.
It took much longer than I anticipated to arrive. I missed two holidays between the time I ordered and when the cover arrived.
Hello Lee. Thank you for taking the time to rate your recent Coversandall purchase.
Your order was placed on 30 May with Standard Ground shipping for delivery by 24 June. This date is shown at checkout and also mentioned on your order confirmation email. When your order was dispatched we sent you an email notification containing the tracking information so that you could monitor the package.
Per the FedEx tracking page, your order was delivered on 15 June - over a week earlier than promised.
Each cover is handcrafted by meticulously following the measurements you provide. Also, as mentioned on the product page, "We add 1" to 2" leeway on the given width/depth" We apologize if this has inconvenienced you however this is done to ensure ease of use.
If you have additional comments or questions, please do not hesitate to write to us at [email protected].
I ordered a cover for my Predator 3500 generator from Harbor Freight. It sits on a platform on the back of my RV, and I wanted a good cover to keep it out if the dirt and rain, snow, etc. The cover I received surpassed my expectations by a long shot.
Site found easily. Explicit directions. Cushion well made. Color perfect.
Ordering was an easy process, product arrived fast, fit well and quality looks good.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hello Debbi. Thank you for acknowledging our service efforts.
We are sorry that your custom grill cover did not turn out as expected. However, we have worked hard to make the order process as transparent as possible. Towards this objective, the product page lists the details of each material. For your cover the material selected is Cover Max which is described as "1000 Denier, PVC Coated Polyester". PVC means it is made using plastic which is inherently stiffer than fabric. This is designed to offer weather protection. For a fabric feel, we have a different material - COVER FAB - which is also available for selection on the product page.
Regrettably, we are unable to accept returns in the absence of any manufacturing error since each cover is custom made to your specifications and is as described on the product page. If you have additional comments or questions, please feel welcome to write to us at [email protected].
May we recommend our Free Swatch Kit to get a glimpse of all the different fabrics we have on offer. There is no cost associated with ordering one and we feel you would find it useful. Please visit this page for more information:
https://www.coversandall.com/swatch-kit.html