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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,061
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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New York
1 review
0 helpful votes
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Cover fits well
January 8, 2025

Customer service was good - they needed more measurements and photos to make sure that my outdoor kitchen cover will fit perfectly. Make sure to submit those in time to get your cover as soon as possible!

Date of experience: December 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anna! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Second time is the charm!
January 7, 2025

Product is better than I expected! Great customer service and quick delivery.

Date of experience: December 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Hope! Thank you for your wonderful feedback! We’re so glad to hear the product exceeded your expectations. It's great to know that our customer service and quick delivery made your experience even better. We truly appreciate your support and look forward to serving you again in the future!

New Jersey
1 review
0 helpful votes
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Porch Tarps
January 7, 2025

Communication was detailed and timely. The pricing was competitive and the quality was excellent. Delivery was as promised and the final result was better than expected. To turn a screen porch into a 3/4 season room using custom built vinyl windows would have cost more than 10 to 20 times the price of using clear tarps thus my expectations were not set that high and I was very pleased with the outcome.

Date of experience: December 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Harry! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good but...
January 7, 2025

The review process of the order is appropriate. But to read the comments and questions about my order had to login in my account. I didn't get any email notification to inform me that the order was on hold, awaiting responses.

Date of experience: December 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Antonio! Thank you for sharing your experience. We’re glad to hear you found the review process appropriate. However, we apologize for the inconvenience caused by the lack of email notifications about your order being on hold. Your feedback is valuable, and we’ll work on improving our communication to ensure timely updates. If you have further concerns, please don’t hesitate to reach out.

New Jersey
2 reviews
26 helpful votes
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Looks and fits great!
January 7, 2025

Spend a great deal of time measuring, emailing and conference calls with company to finalize specs. Worth every minute because fit perfect! Just plan on a couple weeks of back & forth with the company depending on the shape of your item... ours was very uniquely shaped.

Date of experience: December 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jackie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Table and chairs cover
January 7, 2025

The table and chair cover is an excellent product, made of high quality materials.

Date of experience: December 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rhea! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Outside air compressor
January 7, 2025

Good website that explains what they need get your product, right

Date of experience: December 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Patricia! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Oregon
1 review
0 helpful votes
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Dog car seat covers
January 7, 2025

Good quality at good price. Could add some ties to keep the seat portion in place. I sewed some on.

Date of experience: December 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Doreen, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Utah
1 review
0 helpful votes
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Great product, great experience.
January 7, 2025

Fit exactly as described, came ahead of time, will buy again from them, although this cover will last forever.

Date of experience: December 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gord! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Fire pit
January 7, 2025

Transaction was seamless and convenient.
I'll continue to use this source for all of my outdoor coverings.

Date of experience: January 19, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Kevin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Easy ordering process, just measure, decide on colors or customize as you wish. It really looks great, very professional offerings. Great experience, would recommend it for anyone.

Date of experience: December 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Thomas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Custom order
January 7, 2025

Covers & all did a great job helping to design and finalize my custom order, a cover for an outdoor heater. Great communication between myself and the designers to ensure that I got the right mate3rial for the task and that measurements were correct. Truly excellent customer service. John

Date of experience: December 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! Thank you, John, for your kind words! We’re thrilled to hear that our team was able to help design and finalize the perfect cover for your outdoor heater. We take great pride in ensuring excellent communication and service. If you need anything else, don’t hesitate to reach out. We’re here to help!

Texas
1 review
0 helpful votes
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Highly recommend
January 7, 2025

Tarps were customized to exact measurements and packaging and delivery time made as promised. Great product.

Date of experience: December 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Pam! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Excellent. Looking for more opportunities to use Covers&All

Date of experience: January 24, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Quality Custom Cover
January 7, 2025

My custom cover was made and shipped in a timely manner. Quality of work is outstanding.

Date of experience: January 11, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Cecil! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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It was awesome
January 7, 2025

It was awesome website and easy to order good quality fast response

Date of experience: December 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Marco! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Perfect fit for a complex outdoor cover! The company worked with me through several consultations. The result is a perfect fit that accommodates the long handle with a zipper in exactly the right place so that it's very easy to open and close our outdoor refrigerator! VERY happy with customer service and product.

Date of experience: December 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anne! Thank you for your wonderful feedback! We're thrilled to hear that the cover is a perfect fit and meets your needs. It was a pleasure working with you to ensure everything was just right. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help and ensure everything goes smoothly for you.

Jamaica
1 review
0 helpful votes
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Great work overall
January 7, 2025

Great job overall. I am very satisfied with the work. Great design. Everything fits well as planned.

Date of experience: December 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Caleb! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Easy website to work with ---Logo ordered was perfect! Fit and Looks Amazing!

Date of experience: January 13, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Wallace! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Arizona
1 review
0 helpful votes
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Pizza oven cover
January 6, 2025

Great experience. Cover fits and arrived as described. The quality seems very good and I am hopeful it can withstand the Arizona sun.

Date of experience: December 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cameron! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!