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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Texas
1 review
0 helpful votes
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Happy
January 10, 2025

I tried ordering thru Amazon and got error message on " order limit not met". I saw your company information and that I could place my order directly thru you and got a discount on an order that was $500ish cheaper then Amazon.

Date of experience: January 17, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

Colorado
1 review
0 helpful votes
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Exceeds Expectations
January 10, 2025

High quality bird bath cover. Extremely durable material. This should last years and years. Would order again

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Zach! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Custom Milling machine cover
January 10, 2025
Updated review

So far ordering a custom cover for my bench top milling machine is easy. Next... quality of product. We'll see. (fast forward) Ordered what I wanted and received it - excellent. It was THAT easy.

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gordon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


So far ordering a custom cover for my bench top milling...
December 25, 2024
Previous review

So far ordering a custom cover for my bench top milling machine is easy. Next... quality of product. We'll see.

Date of experience: December 15, 2024
Virginia
1 review
0 helpful votes
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We purchased a beach home that came with existing wicker furniture inside a screened porch. We liked the furniture but the existing cushions and covers were and old and stained. We did a lot of research and Covers and All offered the best price for custom made cushions. We decided to replace the seat cushions (both the covers and foam inserts) and just the fabric covers for the back cushions (we kept the existing foam inserts). We are very happy with our new seat cushions and covers. The quality is excellent - both the fabric and the workmanship/construction of the items. I would highly recommend this company to create your custom cushions.

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Leslie, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Massachusetts
1 review
0 helpful votes
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I would order from covers again!
January 10, 2025

I had a very good experience I have ordered 4 different covers all had to have specific measurements
All were delivered in sturdy packaging.
All fit perfectly

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Phyllis, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

New York
1 review
0 helpful votes
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Backyard covers
January 10, 2025

Order covers for my table, couch, chairs and stools. All were custom made to fit perfectly. They were very thorough and easy to work with.

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great service
January 10, 2025

Quick delivery, easy to use website and great products. I would recommend.

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Leslie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Responsive
January 10, 2025

I had to make a change to one of my orders. I was met by someone courteous on the phone and my changes were expedited and my order came in just as expected.

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Poor communication
January 10, 2025

Frustratingly poor communication and length of time to respond.

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello Van, we sincerely apologize for the inconvenience caused. We strive to provide fast and efficient service to every customer, but we understand there is always room for improvement. Your feedback is valuable to us, and we will certainly take it into account to enhance the customer experience. If you have any further concerns, please don’t hesitate to reach out to us.

North Carolina
1 review
0 helpful votes
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Cover looks great and great quality
January 10, 2025

Rec'd our cover in a timely manner, looks nice and great quality

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brenda! Thank you for your kind words! We're so glad to hear your cover arrived quickly and that you're happy with its look and quality. If you need anything else or have more feedback, feel free to reach out!

North Carolina
1 review
0 helpful votes
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Amazing Products and Service
January 10, 2025

This company took the time to ensure my measurements were spot on before manufacturing my grill cover. It was a unique design for a custom project and the was perfect.

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maine
1 review
0 helpful votes
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Prior to 100% satisfaction, this is what I wrote.
January 10, 2025
Updated review

I am nervous because I haven't ever done this type of order before, and while I did my research, this order is custom, and might not work the way I hoped-

UPDATE: This is AWESOME

Date of experience: December 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christopher! Thank you so much for sharing your feedback! We're thrilled to hear that your custom order turned out to be exactly what you needed. It's completely normal to feel a little nervous about trying something new, but we're glad we could exceed your expectations. If you have any other questions or need further assistance, we're here for you


I am nervous because I haven't ever done this type...
December 9, 2024
Previous review

I am nervous because I haven't ever done this type of order before, and while I did my research, this order is custom, and might not work the way I hoped

Date of experience: November 28, 2024
Illinois
2 reviews
0 helpful votes
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Countertop
January 10, 2025

Thank you for your excellent and professional work.
Shipping excellent too

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Date of experience: December 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jorge! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Easy to order
January 9, 2025

Easy, accurate, as shown. Easy to navigate website for ordering, delivered on time as promised.

Date of experience: January 20, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Diego! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Pennsylvania
1 review
0 helpful votes
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Fast delivery from order date
January 9, 2025

Fit was fine! Not sure draw ties are working. They do not seem to pull the edges tight beneath the solar panel. I'll have to wait until warmer weather to investigate further.

Date of experience: January 13, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Bruce! Thank you for your feedback! We're sorry to hear it took a couple of tries to get the offer code accepted, but we're glad everything is all set now. If you have any further questions or need assistance in the future, feel free to reach out to us!

Virginia
1 review
0 helpful votes
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Excellent
January 9, 2025

Easy and cheap, great material and easy to handle.so glad I have it

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Frances! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Arizona
1 review
0 helpful votes
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Awesome
January 9, 2025

Great experience, quality covers, would buy again & again!

Date of experience: December 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Melinda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Patio Furniture Covers
January 9, 2025

Our experience with Covers and All was awesome, covers arrived ahead of scheduled time and we were delighted with the quality and finish of the covers, we will be for sure ordering for the rest of our furniture,

Date of experience: December 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alexander! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Perfect
January 9, 2025

So far so good. Hopefully the product is as good as the website is easy.

Date of experience: January 13, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeffrey! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

South Carolina
1 review
0 helpful votes
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Would order from here again! Very user friendly and shipping was fast.

Date of experience: December 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andrea! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!