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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Smooth and pleasant and easy in every regard. Arrived a week before they said it would, well packed and perfect fit.
I highly recommend.
Ordered a clear vinyl tarp and was unable to change it within 15 hours despite ordering a standard size 10' x 10' and on a Saturday evening. I inquired about the listed thickness on the website in mil vs ounces (everything else is measured in ounces on the site for all other materials). Would not allow me to exchange product that was standard listed on the site - there was no customized logos printed or changes to the order. Was told it was in production and I only had 5 to 7 hours to change my order. I placed the order on a Saturday night and by 7 am on Sunday could not make a change to my order. Buyer beware. I am out $135 hard earned dollars.
The color charts are too small to really see the colors.
The color charts are too small to really see the colors.
Your product is awesome. Excellent quality, craftsmanship, and fit. Will most definitely purchase again in the future and will recommend your product. Thank you!
Very good, this is my second order. The quality and fit was excellent,
We ordered four custom covers to fit our outdoor teak furniture: 1) a set of four stacking chairs, 2) a large oval dining table, and 3) covers for two steamer chairs with footrests. We sent the measurements and placed the order on June 15th and they arrived June 24th. Each item is an excellent fit. They are made of a rubberized heavy-duty material that is easy to fold and easy to put in place. I would definitely recommend this company and product.
My custom cushion cover came rolled up tightly and wrinkled. After hanging for a few days, it continued to be full of wrinkles. I inserted the foam insert thinking it would help stretch out the wrinkles out but that didn't work. Customer support (Chat) told me I could try ironing with a "soft iron" but when I mentioned the PU coating, they said they wouldn't recommend ironing. They said unfortunately there is no solution.
Hello Kerry. We apologize that our support associate was unable to provide you a satisfactory response. Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team.
We package each product as securely as possible. Due to the nature of the product, creasing is unavoidable, and because each order is custom made there are no standardized folds. To minimize the wrinkles you can use a hot air blower over them. Leaving the cover out in the sun for a while also helps.
If the above doesn't work, you can iron the cover using the iron at its lowest setting, and with a regular cotton cloth between the surface of the iron and the cover. Do not leave the iron on any one spot; instead use brisk but firm strokes to even out the creases.
Your satisfaction with the product is important to us. If all fails, please write to us at [email protected] with a picture of the cover showing the problem. Our Quality team will gladly look into this and assist you with an appropriate resolution.
Easy ordering and the product exceeded my expectation in quality. Very sturdy and thick.
Well the new cover fits Nicely, however comma, it would have fit better had you guys had taken my direction on how to make it fit better and not waste so much material.
Hello Shon. Thank you for taking the time to review your recent Coversandall purchase. We are glad that your custom grill cover meets your expectations.
We are always happy to accomodate any request as long as it is technically feasible. Per our records, our designers did send you this note: "We are sorry to inform you we will not be able to provide you tapered cover from the bottom side." We handcraft each cover using best practices developed keeping in mind the nature of the material and the shape of the cover being made.
For your BBQ cover, we will be happy to understand your requirements and provide you a quote. Please write to us at [email protected] with the measurements and reference pictures.
I wish you guys had a small storage area where a person can store there project and pictures
We measured everything out and it "fits" but the drawstrings do not get tight enough so they come off in the wind. We spent way too much money on these for them to cause us so many issues.
Please advise us on how we can get this corrected.
After a couple of emails from Covers&All's requesting measurement verification my order was processed and shipped. The cover was actually better than I anticipated and fit nicely over my sauna.
Product was produced and delivered promptly. Excellent quality and fit.
Cover fit well; very durable material. 5 year warranty
Sturdy, made correctly, and arrived quickly. Could not be happier. Excellent company!
I have had many boat covers and for some reasons I assumed that this would be a canvas-like material and it was not - it is more plastic than canvas. I was not expecting that - and while it might be good at protecting - it was not what I wanted.
Hello Charles. We are sorry to learn that your custom boat seat cover did not turn out as desired.
To make the order process as transparent as possible we have diligently listed the material specifications on the product page. For your cover the material chosen is Cover Max which is described as "1000 Denier, PVC Coated Polyester - Feels Like Vinyl". PVC means it is made using plastic which is inherently stiffer than fabric. For a fabric feel, we have a different material - Cover Fab.
We offer other fabric options; regrettably, at this time canvas is not one of them. We suggest that you order our Free Swatch Kit which will help you make an informed choice on your next order:
https://www.coversandall.com/swatch-kit.html
If you have additional comments or questions, please feel welcome to write to us at [email protected].
The company worked with me very quickly and efficiently to design a perfectly fitting custom table cover. I recieved it in a few days and it was exactly what they said it would be. Highly recommended.
I ordered custom chair covers. The website was easy to use and submit my custom dimensions. The order was turned around incredibly quickly. They fit the chairs perfectly and the workmanship on the covers is excellent. We're very happy.
Ordering my fire pit cover was simple and easy. They communicated the entire time from order to delivery
Quick, simple, easy transaction, fast delivery and great quality!
The product was a Father's Day gift and was ordered in time to be delivered by Father's Day. However it was delayed and the company did not notify me of the change. Then when the product did arrive after Father's Day, it was a royal blue color instead of the navy I ordered and it was way too large for our grill. I measured the grill meticulously and sent photos of the grill and this does not appear to be a custom cover.
Hello Meryl. Please accept our sincere apologies for the 1-week delay on your order.
We make every attempt possible to meet the scheduled delivery date. Regrettably, due to unexpected production issues your custom grill cover was shipped late. We understand how this must have been disappointing and regret the inconvenience it caused.
With regard to the color, 'Navy blue' is a generic term that can refer to more than one shade or tone. The product page displays a thumbnail for each fabric color. For your reference, below is a direct link to the shade you selected. Note that we have named it Blue, not Navy Blue.
https://cdn.coversandall.com/wysiwyg/swatches/store_1/cover-max-blue.jpg
Additionally, colors are notorious for looking different on a digital screen based on your display settings. Thus, minor variation is possible.
Each cover is handcrafted by meticulously following the measurements and instructions you provide. You can view the final agreed dimensions by signing in to your Coversandall account. Kindly compare the agreed size with the cover you have received. If you find a discrepancy, please take a picture of the product showing the incorrect measurement using a tape measure and email us at [email protected]. We are committed to replacing any cover that has not been fabricated as ordered.
Note that as mentioned on the product page, "We add 1" to 2" leeway on the given width/depth, for an easy pull-in, pull-out."
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Hello Andrea. We are very sorry to note your disappointment. While it may not alleviate your dissatisfaction, we take this opportunity to offer our humble inputs on each concern you have expressed.
UNABLE TO CANCEL WITHIN 15 HOURS
Regardless of the shipping method you choose and the delivery date we commit, we aim to dispatch every order as quickly we can. The day and time does not impact this objective since we operate 24x7. Your order confirmation email clearly states:
"Please check the details of your order. In case of any changes, kindly inform us within 2 hours of placing the order via phone or chat. Please note that post 2 hours, we won't be able to accommodate changes on the placed order."
Nevertheless, we are happy to cancel and refund any item on your order even beyond these 2 hours, as long as it has not moved into production. Regrettably, when you contacted us your order was already under way, which is why we were forced to turn down your request to cancel. Though we do not usually do this, we can send you a snapshot of our order management system which shows, with timestamps, the progress of your order within those hours.
STANDARD SIZE 10' x 10'
While the size is a round figure, it is not 'standard' in that we do not stock any products. The material is custom cut to the size ordered. This product size is listed under CUSTOM TARPS >> BEST SELLING TARPS simply because it is a common size. Having a dedicated page for it helps us meet our marketing objectives since many customers search for a specific size tarp instead of a custom size tarp.
OZ VS MIL
We apologize for any confusion in the measurement units. The material for covers and tarps is typically described in Oz, which measures the WEIGHT of the material. Sometimes, the manufacturer provides us the actual THICKNESS in mil if that is the standard unit used for that material. A direct conversion from Oz to mil is not possible because these units essentially measure different properties. We offer 24x7 support via our phone and chat helplines; had we been contacted with this query we could have guided you to make the right selection. Note that we also offer a Free Swatch Kit for customers who wish to check each material physically before ordering - https://www.coversandall.ca/swatch-kit.html
We share the above information with the hope that it gives you a better perspective of our business practices. We also understand that when ordering online, mistakes happen. Our support team has offered to remake the product in the material you want, at 60% of the cost listed on the website. For the moment your order is on hold; kindly write back to us at [email protected] so that we can make another attempt to resolve this unfortunate situation.