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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great experience with Covers & All. Really appreciate how they double check your dimensions, sending you a drawing of your cover, after you place the order so you can confirm it is correct. Good quality cover!
At first, I was surprised by the number of times they reached back out to confirm measurements or for a picture of my table and chairs. But it fit perfectly, very well made.
I'm super pleased with how easy and accurate the process was to order and the product itself! There was some confusion about the notes I left, and customer service reached out to me immediately for clarification.
Also, I received my order two weeks early, and fit perfectly!
I gave a description of what I wanted. They sent me a drawing of it and after I saw MY mistake they redid the drawing to be perfect. Was shipped fast and fits perfect!
Will use again!
Excellent, I will definitely purchase next time. I had an excellent customer service, they made sure that all the dimensions were accurate.
A Perfect fit on all 3 items. Great quality product, I will use Covers & All agin on the future and recommend them to friends & family.
Measuring and ordering was very easy. I uploaded pictures of each piece and a tech got I. Touch with me to confirm all measurements were correct. It was easy.
The only issue I had was they were shipped with FedEx and required a signature. I did not know this and was not home when they were delivered. It would have been easier had there been no signature required.
Our patio furniture pillows would have cost nearly $800 to replace! We finally found Covers & All and were completely satisfied with our new covers and new color at 1/4 the price. We measured carefully and our new covers fit our old pillows perfectly.
We were pleased that our custom-made shade sail came 5 days earlier than expected. We put it up right away to make sure it is the right fit. It is and we spent the rest of the day enjoying the outside in the shade. We're now ready for guests on July 4th.
So far, this cover seems like it was worth it. Next time I will give you dimensions that are a little larger since this unit is very tight. I am afraid it will rip on the sharp corners of the brownstone cap of my linear fireplace. Your web site said to list the EXACT dimensions and you would allow additional for fit. But you didn't allow enough in my opinion.
Sales person could not tell me how to purchase a right angle triangle shade sail, she said a designer would call me, nobody did,
Ordered a new fire table cover. The cover was of great quality and I love the heavy duty material.
Made very well. Sized perfectly for my intentions. Everything fits inside nicely and it's sturdy. Very pleased.
I measured &gave exact dimensions of my stationary bike. I received a generic cover that might fit a large barbecue or table.
The Sun Sail purchased was of excellent quality and it arrived when promised. Unfortunately, the sides are swept in (curved) so much that it won't work in the space I need to cover. Since it was a custom order, I presume that I'll end up just throwing it away.
Hello Steve. We are very sorry to learn that your Custom Triangle Sun Shade Sail did not turn out as expected.
We have worked hard to make the order process as transparent as possible. Both the 'How to measure' section as well as the example pictures show the curved sides on this product.
Regrettably, as mentioned in our Terms of Use we are unable to accept returns in the absence of any error from our side. The product is custom cut to the size you order.
If you feel we have overlooked something, please feel welcome to write to us at [email protected] with a picture of the product.
We custom ordered two covers for our outdoor benches. They fit perfectly and look great. I was VERY impressed with the quality of the material. Very durable. Thank you!
Excellent, easy to use website and quick response time.
First... Pillow Covers came in Sky Blue HOWEVER We Ordered NAVY BLUE!
Next... The Fabric is hard, stiff and feels like VINYL... Not At All What The Picture of the Fabric looks like!
Hello Jac. We are sorry to learn that your recent purchase has left you disappointed.
Please accept our apologies for the delay in responding to your complaint. Like every business, we have also been affected by the pandemic. With an unusually high number of inquiries and limited staffing, we are doing all we can to attend to every customer as quickly as possible.
We passionately handcraft hundreds of custom covers each day by meticulously following the measurements and instructions you provide. Admittedly, sometimes we make a mistake. However, we are firmly committed to making it right when given the opportunity and once the error is established.
With product complaints, investigation may be required across multiple teams which takes time, hence we are unable to resolve such issues over a phone or chat conversation. Our intent is never to make it difficult for you and we're happy to call you once the investigation is complete.
We have flagged your email to our Quality team for urgent attention. You will receive a response within 24 hours. Thank you for your patience and understanding.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tim. Please accept our apologies if our support team was unable to answer your question.
As shown in the example pictures, the sides on this product are curved. At this time we do not offer straight edged triangle shade sails, although this may change in the near future due to increasing demand.
Regrettably, we are unable to locate any phone or chat conversation with your registered contact details.
If you have additional comments or questions, please do not hesitate to write to us at [email protected].