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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
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51,451 reviews

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Texas
1 review
0 helpful votes
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Great product
May 11, 2021

Ordered a custom grill cover; communication was great to ensure my measurements were correct and the colors/embroidery was just how I wanted. I got to approve the mock up before they started work and it turned out perfect

Date of experience: May 11, 2021
Illinois
1 review
0 helpful votes
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Team was thorough in asking questions to get the design perfect.

Date of experience: May 11, 2021
New York
1 review
0 helpful votes
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Poor customer service
June 10, 2021

Difficult to communicate with customer service. Continued to request approval which delayed fabrication and shipment after being given approval of design WEEKS earlier... again poor customer service and communication!

Date of experience: May 11, 2021
Ohio
1 review
0 helpful votes
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Outdoor furniture cover
May 11, 2021

Very please with quality of cover. We have bought several different sizes in past

Date of experience: May 11, 2021
Connecticut
1 review
0 helpful votes
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Excellent
May 11, 2021

Your company took the time to make sure my tractor cover was a good fit by asking me to send pictures of the tractor. The cover fit perfectly. The quality of the cover is second to none. Thank you got a great product and quality workmanship.

Bill

Date of experience: May 11, 2021
Massachusetts
1 review
0 helpful votes
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Well made
May 11, 2021

I am very pleased with the fit and quality of what I received. Only time will tell if it holds up to the environment. Thank you.

Date of experience: May 11, 2021
Wisconsin
2 reviews
0 helpful votes
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Repeat customer. Always impressed with workmanship and materials.

Date of experience: May 11, 2021

Repeat customer
April 25, 2021
Previous review

Repeat customer. Always impressed with workmanship and materials.

Date of experience: April 25, 2021
Nebraska
1 review
0 helpful votes
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Second cover ordered - very impressed
May 10, 2021
Updated review

I've used Covers and All before. The order process is simple. I love ability to add make/model and photo of what I'm trying to cover.

Date of experience: May 10, 2021

I've used Covers and All before
April 18, 2021
Previous review

I've used Covers and All before. The order process is simple. I love ability to add make/model and photo of what I'm trying to cover.

Date of experience: April 18, 2021
Illinois
4 reviews
0 helpful votes
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Lost all my outdoor cushions in a flood
May 10, 2021
Updated review

Can't wait to see how this all comes together. We lost all our outdoor cushions in a Flood three weeks ago and there are not standard sizes. Hopefully truth in correct size dimensions

Date of experience: May 10, 2021

Can't wait to see how this all comes together
April 17, 2021
Previous review

Can't wait to see how this all comes together. We lost all our outdoor cushions in a Flood three weeks ago and there are not standard sizes. Hopefully truth in correct size dimensions

Date of experience: April 17, 2021
Canada
1 review
0 helpful votes
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Custom cover
May 10, 2021

I requested a quote for a custom design cover for an outdoor heater. Received the product couple of days ago. Very good quality and fit.

Date of experience: May 10, 2021
Indiana
1 review
0 helpful votes
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Cover for Hottub
May 10, 2021

Fast service, the company made sure my measurements were correct by asking for pictures with tape measure present. At first, I was like my measurements are correct, why do they doubt me. But now I know they take pride and want to ensure a perfect fit for the customer. Two thumbs up.

Date of experience: May 10, 2021
Utah
2 reviews
0 helpful votes
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Product was as advertised - excellent
May 10, 2021
Updated review

Excellent designed web site for easy ordering and product arrived as promised.

Date of experience: May 10, 2021

Excellent designed web site for easy ordering
April 28, 2021
Previous review

Excellent designed web site for easy ordering.

Date of experience: April 28, 2021
Illinois
2 reviews
0 helpful votes
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Nice quality covers
May 10, 2021

It took about a week longer than the initial shipping date to receive my cushion covers, but not too bad during a global pandemic. I didn't realize they were shipping from India, but the shipping itself was pretty fast. The material feels sturdy and looks nice except for the wrinkles from shipping. Fabric label says "do not iron" so hopefully the wrinkles will work themselves out. The zippers seem good quality too.

Date of experience: May 10, 2021
Louisiana
1 review
0 helpful votes
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Great quality. Slow delivery.
May 10, 2021

Great quality product. Not US made. Delivery took much longer than website promised.

Date of experience: May 10, 2021
Wisconsin
1 review
0 helpful votes
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A little on the big side
May 10, 2021

I maybe should have downsized my measurements as they seem too big. Unfortunately, since I custom ordered the sizes they can't be exchanged. I measured exactly so I'm not thrilled that they're baggy :(

Date of experience: May 10, 2021
Washington
1 review
0 helpful votes
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Helpful
May 10, 2021

I'm an elderly person and don't understand a lot of things about online shopping so didn't select a material. They contacted me about it and I asked them to just choose for me. They did and I love it.

Date of experience: May 10, 2021
California
2 reviews
0 helpful votes
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Covers fit
May 10, 2021

Covers are made to fit - with a little extra size to make sure. They arrive fairly quickly, even though they are made in India.

Date of experience: May 10, 2021
Oregon
1 review
0 helpful votes
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Outdoor chair covers
May 10, 2021
Updated review

It was easy to order and understand the process. Received the outdoor chair covers and they are awesome! Perfect fit and durable fabric for the Oregon weather! Would recommend this company for outdoor covers.

Date of experience: May 10, 2021

It was easy to order and understand the process
April 21, 2021
Previous review

It was easy to order and understand the process.

Date of experience: April 20, 2021
Louisiana
2 reviews
0 helpful votes
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Excellent product, service and price
May 10, 2021
Updated review

I was searching for a cover for our new fire pit table and after looking at all the companies online that made them, I chose Covers & All. I had some reservations about the quality and fit, especially since Covers & All were the lowest price for a custom cover. When I received the cover, I was very pleased with the material, and when I laced it on the fire pit table, I was incredibly pleased at the fit and appearance. It fit PERFECTLY, including just barely touching the outdoor rug with absolutely no "bunching." The website is intuitive and very easy to use, and the product, delivery and price was perfect. I could not ask for a better experience and highly endorse Covers & All.

Date of experience: May 10, 2021

I enjoyed using your excellent website to order my...
April 20, 2021
Previous review

I enjoyed using your excellent website to order my cover.

Date of experience: April 19, 2021
Illinois
1 review
0 helpful votes
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Wish we would have known the string to tighten cover is very thin and we cannot get it to pull tight enough to even make the cover go on any tighter without fear that it is going to break cover itself very nice and heavy wish only clip straps available because I dont feel the string is really an option that should be offered for this heavy of a cover

Date of experience: May 10, 2021