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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,270
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Order not arrived!
January 25, 2021

Ordered a curtain for an outdoor area in good time for Christmas but no sign of it. Was told it's be here 18th Dec but still waiting. Not happy

Date of experience: December 26, 2020
GB
1 review
0 helpful votes
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Excellent Service
December 25, 2020

Reasonable price, very quick service excellent quality

Date of experience: December 24, 2020
GB
1 review
0 helpful votes
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Excellent covers
December 24, 2020

Email with correct delivery date and with everything going on it was sooner than expected, the covers themselves are very good quality with air pockets and pull fasteners. Material seems strong and waterproof. Made to measure means they fit which makes a big difference to overall experience. Our two small garden statues will be very cosy through the winter

Date of experience: December 24, 2020
Washington
1 review
0 helpful votes
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Late & non-conforming with spec.
January 23, 2021

This order is subject to formal complaint, and cannot be described in detail at this time.

Date of experience: December 24, 2020
GB
1 review
0 helpful votes
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Awful (still waiting)
January 23, 2021

Can't comment on the quality of the covers as we still haven't received them. I've received several emails giving me an expected delivery date(16/12/20) but still nothing from them after 7 weeks from placing order.

Date of experience: December 24, 2020
GB
1 review
0 helpful votes
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Watch out when you buy
January 23, 2021

They informed me they do not have a returns policy,
Which I thought was actually illegal.
One star is too many.

Date of experience: December 24, 2020
GB
1 review
0 helpful votes
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Review
January 23, 2021

I couldn't understand why the product took so long to deliver and needed the covers before Christmas. The covers are still not with me and I resent having to pay the delivery charge for this.

Date of experience: December 24, 2020
GB
1 review
0 helpful votes
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Long lead in time
January 22, 2021

Item as described and looks like good waterproof material - yet to be tested. But the lead in time let the whole process down. I've waited 6 weeks from order to delivery.

Date of experience: December 23, 2020
GB
1 review
0 helpful votes
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Great covers
December 23, 2020

Got punch bag cover earlier in year, custom shape.
Was impressed with it so got one for fire pit too.

Date of experience: December 23, 2020
GB
1 review
0 helpful votes
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Mr audsley
December 23, 2020

Great service... seat covers were fantastic very pleased

Date of experience: December 22, 2020
GB
1 review
0 helpful votes
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Treadmill
January 21, 2021

Measured the treadmill and sent off all the dimensions. A huge black rectangle has arrived and bears no resemblance to the shape or size of the treadmill. Due to COVID it was delayed and can't face sending it back to India, also no paperwork or info with the cover. Total waste of money. Won't use coversandall again.

Date of experience: December 22, 2020
GB
1 review
0 helpful votes
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Bespoke items
January 21, 2021

Whilst the items are ok the time to receive them was very long. Had I realised that they would take to so long to come I probably would've ordered elsewhere

Date of experience: December 22, 2020
GB
1 review
1 helpful vote
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Amlani
January 21, 2021

Hi
Bad service took money with no intention of delivery on time - 5 weeks late ( I ordered for function missed)
Even told delivery yesterday no show

Will give very bad reviews

Date of experience: December 22, 2020
GB
1 review
0 helpful votes
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Product never arrived.
January 21, 2021

The article was promised by email but never arrived.

Date of experience: December 21, 2020
GB
1 review
0 helpful votes
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I ordered curtains for my pagola in september received yesterday. Promised each week they were going to be shipped plz allow a few days they said Every week still no curtains or even shipling details eventually they arrived (december 21st) Such a shame for the delay as they sre good quality would be nice to get the good service to match

Date of experience: December 21, 2020
GB
1 review
0 helpful votes
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UPVC outdoor screens
May 5, 2021

Ordered in September still not received. It's 21st December not an awful lot of communication from the company. I've had to chase over 3 times. I appreciate we're in unprecedented times. But a bit of communication wouldn't go amiss

Date of experience: December 21, 2020
GB
1 review
1 helpful vote
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Delay!
January 20, 2021

The order already had the longest projected Delivery time that I had experienced with any online order - ever! But then to be told of a further delay was unacceptable. I haven't checked out dates to record this delay - but a month or whatever end to end. I should have cancelled the order and gone elsewhere or - I have the means to hand to make my own make-shift cover to keep firewood dry for a whole month during a period of exceptional monsoon rain conditions!

Date of experience: December 21, 2020
GB
1 review
0 helpful votes
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When is my item coming?
May 5, 2021

We are way past the delivery date and its still not here

Date of experience: December 21, 2020
GB
1 review
0 helpful votes
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11 Weeks Late and Counting!
January 20, 2021

Side covers ordered for a gazebo with an initial delivery date of 7th October. They have still not arrived on 21st December.

I bought the sides to be able to see family outside in a safer environment during COVID outbreak.

Totally let down by this company who gave excuses week after week. Providing delivery date which would come and go without my goods arriving.

Date of experience: December 21, 2020
GB
1 review
0 helpful votes
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Outdoor covers
May 5, 2021

After ordering my products late September, I was repeatedly given different dates that I would receive them, even though we originally paid for express delivery. They finally arrived 18th December. Very poor communication

Date of experience: December 20, 2020